Patent Assignment
Reel/Frame 075018/0663
Release of Security Interest in Patents Previously Recorded at Reel/Frame (040821/0818)
Recorded: 2026-02-25
Received: 2026-02-25
Pages: 40
Assignor
JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Executed: 2026-02-20
Assignees
NICE LTD.
13 ZARCHIN ST., RAANANA, ILX, ISRAEL
NICE SYSTEMS INC.
221 RIVER STREET, 10TH FLOOR, HOBOKEN, NJ, 07030, UNITED STATES
AC² SOLUTIONS, INC.
75 WEST TOWNE RIDGE PARKWAY, TOWER 1, SANDY, UT, 84070, UNITED STATES
ACTIMIZE LIMITED
ALEXANDER ZARHIN 20, RA'ANANA, ILX, 4366247, ISRAEL
INCONTACT, INC.
75 W. TOWNE RIDGE PARKWAY, TOWER 1, SANDY, UT, 84070, UNITED STATES
NEXIDIA, INC.
3656 PIEDMONT ROAD NE, #400, ATLANTA, GA, 30305, UNITED STATES
NICE SYSTEMS TECHNOLOGIES, INC.
2400 N. GLENVILLE, BLDG. B, 4TH FLOOR, RICHARDSON, TX, 75082, UNITED STATES
Covered Properties
(100)
System and Method for Automated Root Cause Investigation
Application:
15/190,215 →
System and Method for Generating Phrase Based Categories of Interactions
Application:
15/182,897 →
Quality-Dependent Playback of Recordings
Application:
15/156,350 →
System and Method for Detecting Screen Connectivity Monitoring Application Malfunctions
Application:
15/062,119 →
System and Method for Resolving User Identification
Application:
15/049,464 →
Automated Call Classification
Application:
14/985,533 →
Authentication of Users of Self Service Channels
Application:
14/984,523 →
System and Method for Sentiment Lexicon Expansion
Application:
14/984,498 →
System and Method for Text Normalization in Noisy Channels
Application:
14/980,056 →
Contact Center Load Forecasting
Application:
14/958,696 →
Analyzing and Automating Work-Flow in a Computerized User-Interface
Application:
14/936,702 →
System and Method for Phonetic Search Over Speech Recordings
Application:
14/934,467 →
Bettering Scores of Spoken Phrase Spotting
Application:
14/870,771 →
Customer Journey Management
Application:
14/868,790 →
Systems and Methods for Offer Selection and Reward Distribution Learning
Application:
14/829,695 →
Call Recording with Screen and Audio Correlation
Application:
14/799,695 →
Systems and Methods for Reward Prediction and Offer Selection
Application:
14/796,182 →
Media Asset Management
Application:
14/740,794 →
System and Method for Voice Print Generation
Application:
14/738,891 →
System and Method for Automatic Language Model Generation
Application:
14/736,277 →
System and Method for Automatic Language Model Selection
Application:
14/736,282 →
System and Method for Agent Scheduling Using Mixed Integer Linear Programming
Application:
14/730,359 →
Concurrent Recordings of Telephonic Interactions
Application:
14/714,374 →
Transaction Tracking and Display
Application:
14/708,971 →
Audio Recording Triage System
Application:
14/680,138 →
Determination of Prominent Phrases in Multi-Channel Interactions by Multi-Feature Evaluations
Application:
14/639,152 →
Device, System and Method for Summarizing Agreements
Application:
14/623,775 →
Method and System for Speech Detection
Application:
14/617,942 →
Communication Aggregation
Application:
14/585,622 →
Method and System for Behavioral and Risk Prediction in Networks Using Automatic Feature Generation and Selection Using Network Topologies
Application:
14/584,209 →
Systems and Methods for Response Rate Determination and Offer Selection
Application:
14/583,709 →
Online Temporal Difference Learning from Incomplete Customer Interaction Histories
Application:
14/571,403 →
Out of Vocabulary Pattern Learning
Application:
14/571,347 →
System and Method for Distributed Rule-Based Sequencing Engine
Application:
14/551,090 →
Script Compliance in Spoken Documents Based on Number of Words Between Key Terms
Application:
14/538,833 →
Agent Evaluation System
Application:
14/519,738 →
Systems and Methods for Data Synchronization Management Between Call Centers and Crm Systems
Application:
14/485,499 →
System and Method for Automated Analysis of Data to Populate Natural Language Description of Data Relationships
Application:
14/340,617 →
Language Model Adaptation for Specific Texts
Application:
14/307,520 →
Structured Storage Management for Interactions Recording
Application:
14/277,833 →
System and Method for Recording and Reporting Compliance Data
Application:
14/267,638 →
Spare Resource Election in a Computing System
Application:
14/250,852 →
System and Automated Method for Configuring a Predictive Model and Deploying It on a Target Platform
Application:
14/248,367 →
Language Model Adaptation Based on Filtered Data
Application:
14/224,086 →
System and Method for Interoperability Between an Embedded Activex Control and an External Application
Application:
14/219,033 →
Text-Based Unsupervised Learning of Language Models
Application:
14/198,600 →
Persistency Free Architecture
Application:
14/191,837 →
System and Method for Contact Center Agent Guidance with Feedback
Application:
14/184,728 →
Call Recording with Interaction Metadata Correlation
Application:
14/145,381 →
Distributed Scalable Incrementally Updated Models in Decisioning Systems
Application:
14/143,885 →
System and Method for Real-Time Customized Agent Training
Application:
14/067,071 →
System and Method for Database Flow Management
Application:
14/059,576 →
System and Method for Financial Risk Assessment
Application:
14/053,791 →
Apparatus, System, and Method for Automated Call Initiation
Application:
14/042,376 →
Distributed and Open Schema Interactions Management System and Method
Application:
14/022,937 →
Method and Apparatus for Expansion of Search Queries on Large Vocabulary Continuous Speech Recognition Transcripts
Application:
13/950,299 →
System and Method for Webpage Analysis
Application:
13/949,570 →
Prediction Interactive Vocla Response
Application:
13/936,227 →
Telephony Systems Using Cloud Computing for Interconnecting Businesses and Customers
Application:
13/922,157 →
System and Method for Generating Metadata for a Recorded Session
Application:
13/899,580 →
Seamless Authentication and Enrollment
Application:
13/875,317 →
Spotting and Filtering Multimedia
Application:
13/863,700 →
Method and Apparatus for Fail-Safe Control of Recordings
Application:
13/802,839 →
System and Method for Distributed Categorization
Application:
13/799,915 →
System and Method for Interoperability Between Flex Applications and .Net Applications
Application:
13/798,660 →
Method and Apparatus for Real Time Emotion Detection in Audio Interactions
Application:
13/792,082 →
Peer-To-Peer Telephony Recording
Application:
13/748,658 →
Method and Apparatus for Trade Interaction Chain Reconstruction
Application:
13/713,009 →
System and Method for Real-Time Process Management
Application:
13/686,970 →
System and Method for Engaging a Mobile Device
Application:
13/685,034 →
Method and Apparatus for Detection and Analysis of First Contact Resolution Failures
Application:
13/669,467 →
Online Temporal Difference Learning from Incomplete Customer Interaction Histories
Application:
13/655,298 →
Online Asynchronous Reinforcement Learning from Concurrent Customer Histories
Application:
13/631,032 →
Online Asynchronous Reinforcement Learning from Concurrent Customer Histories
Application:
13/631,053 →
Method and System for Fraud Risk Estimation Based on Social Media Information
Application:
13/605,142 →
Transcript Re-Sync
Application:
13/602,991 →
Method and Apparatus for Enhanced Phonetic Indexing and Search
Application:
13/602,214 →
Language Transcription
Application:
13/564,112 →
System and Method for Recording and Distributing Customer Interactions
Application:
13/557,229 →
Distributed Scalable Incrementally Updated Models in Decisioning Systems
Application:
13/552,519 →
Predicting a Sales Success Probability Score from a Distance Vector Between Speech of a Customer and Speech of an Organization Representative
Application:
13/550,626 →
Real-Time Adaptive Binning
Application:
13/479,911 →
System and Method for Determining a Risk Root Cause
Application:
13/467,412 →
Speaker Adaptation
Application:
13/463,104 →
Adaptive, Self-Learning Optimization Module for Rule-Based Customer Interaction Systems
Application:
13/462,081 →
Apparatus, System, and Method for Automated Call Initiation
Application:
13/461,550 →
Method and System for Automatic Domain Adaptation in Speech Recognition Applications
Application:
13/433,417 →
Proactive System and Method for Monitoring and Guidance of Call Center Agent
Application:
13/426,645 →
System and Method for Real-Time Speaker Segmentation of Audio Interactions
Application:
13/419,340 →
System and Method for Identifying Customers in Social Media
Application:
13/409,514 →
Method and Apparatus for Transaction Verification
Application:
13/408,473 →
System and Method for Resolving Customer Communications
Application:
13/400,850 →
System and Methods for Evaluating Feature Opinions for Products, Services, and Entities
Application:
13/396,573 →
Systems and Method for Correlating Transaction Events
Application:
13/349,648 →
Systems and Methods of Contact Monitoring
Application:
13/348,460 →
Systems and Methods of Supervising Contacts
Application:
13/348,462 →
Systems and Methods of Using Machine Translation in Contact Handling Systems
Application:
13/345,559 →
Systems and Methods of Serial Media Communication in Contact Handling Systems
Application:
13/345,517 →
Systems and Methods of Controlling Confidential Communication in Contact Handling Systems
Application:
13/345,511 →
Business Rules Engine with Dynamically Addressable Facts
Application:
13/343,611 →