Communication protocols in integrated systems
A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor coupled to a security system at the premises. User interfaces are presented via the touchscreen and include a security interface that provides control of functions of and access to data collected by the security system, and a network interface that provides access to network devices. A plurality of network devices at the premises is coupled to the touchscreen. A security server at a remote location is coupled to the touchscreen. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system. The client interface is a cross-client interface provided by a client view model of at least one of the touchscreen and the security server that normalizes information of the plurality of network devices and the security system.
1. A system comprising:
a touchscreen device located at a premises, wherein the touchscreen device is in communication with a premises management device located at the premises, wherein the touchscreen device comprises a user interface configured to output at least one control icon for local control of one or more settings of the premises management device; and
a computing device in communication with the touchscreen device and in communication with a remote device, wherein the computing device is located external to the premises, and wherein the computing device is configured to:
receive, via a remote client interface and from the remote device, a command associated with the one or more settings of the premises management device;
based on the command, send, to the touchscreen device, an indication of the command;
receive, from the touchscreen device, touchscreen device data; and
based on a time period from sending of the indication of the command and receipt of the touchscreen device data, send, to the remote device and via the remote client interface, a notification indicative of a success or a failure of the command.
2. The system of claim 1 , wherein the computing device is further configured to modify, based on the failure of the command, the one or more settings of the premises management device by overwriting a local control of the one or more settings.
3. The system of claim 1 , wherein the computing device is configured to send, to the touchscreen device, the indication of the command at a time interval, until the receipt of the touchscreen device data.
4. The system of claim 1 , wherein the computing device is further configured to enable the remote device to modify the one or more settings of the premises management device by synchronizing the user interface and the remote client interface.
5. The system of claim 1 , wherein the touchscreen device comprises a first touchscreen device, wherein the system further comprises a second touchscreen device located at a second premises, and wherein the computing device is further configured to:
normalize the touchscreen device data and second data from the second touchscreen device; and
enable the remote device to access, via the remote client interface, the normalized touchscreen device data and second data.
6. The system of claim 5 , wherein the computing device is further configured to enable the remote device to control, via the remote client interface, the first touchscreen device.
7. A method comprising:
receiving, by a computing device located external to a premises and from a remote device located external to the premises, a command associated with one or more settings of a premises management device via a remote client interface, wherein the premises management device is located at the premises;
based on the command, sending, to a local device in communication with the premises management device, an indication of the command;
receiving, from the local device, local device data; and
based on a time period from the sending the indication of the command and the receiving the local device data, sending, to the remote device and via the remote client interface, a notification indicative of a success or a failure of the command.
8. The method of claim 7 , wherein the method further comprises:
determining that the command has a higher priority than a local command; and
based on the determining that the command has a higher priority than the local command, causing termination of the local command and causing, based on the command, execution of a functionality of the premises management device.
9. The method of claim 7 , wherein the failure of the command comprises a determination that the premises management device is busy.
10. The method of claim 7 , further comprising sending, to the remote device, an indication of a current state of the premises management device.
11. A computing device comprising:
one or more processors; and
memory storing instructions that, when executed by the one or more processors, cause the computing device to:
receive, from a remote device located external to a premises and via a remote client interface, a command associated with one or more settings of a premises management device located at the premises, wherein the computing device is located external to the premises;
based on the command, send, to a local device in communication with the premises management device, an indication of the command;
receive, from the local device, local device data; and
based on a time period from sending of the indication of the command and receipt of the local device data, send, to the remote device and via the remote client interface, a notification indicative of a success or a failure of the command.
12. The computing device of claim 11 , wherein the premises management device comprises at least one of a home security device or a home automation device.
13. The computing device of claim 11 , wherein the one or more settings are associated with at least one of an arm state or a power state of the premises management device.
14. The computing device of claim 11 , wherein the instructions, when executed by the one or more processors, further cause the computing device to store the command in a queue for a period of time, wherein the period of time is based at least on the time period from the sending the indication of the command and the receipt of the local device data.
15. The computing device of claim 11 , wherein the premises management device comprises at least one of a sensor device, a lock device, a lighting device, a temperature control device, or a camera device.
16. The computing device of claim 11 , wherein the instructions, when executed by the one or more processors, further cause the computing device to send an indication of a current state of the premises management device.
17. The system of claim 1 , wherein the failure of the command comprises a failure of the touchscreen device to modify, based on the command, the one or more settings of the premises management device.
18. The system of claim 1 , wherein the success of the command comprises a modification, by the touchscreen device and based on the command, of the one or more settings of the premises management device.
19. The method of claim 7 , wherein the success of the command comprises execution, by the local device and based on the command, of the command.
20. The computing device of claim 11 , wherein the success of the command is associated with the local device data comprising a response to the indication of the command.