QUEUE PRIORITIZATION BASED ON COMPETITIVE USER INPUT

Inventor: Laurent Philonenko

Applicant: Genesys Telcommunications Laboratories, Inc.

Abandoned -- Failure to Respond to an Office Action

	Code	Description	Pages	PDF
2018-07-26	`ABN`	Abandonment	2	View
2017-11-09	`CTNF`	Non-Final Rejection	15	View
2017-11-09	`892`	List of references cited by examiner	1	View
2017-11-09	`1449`	List of References cited by applicant and considered by examiner	2	View
2017-11-09	`1449`	List of References cited by applicant and considered by examiner	2	View
2017-11-09	`SRFW`	Search information including classification, databases and other search related notes	1	View
2017-11-09	`SRNT`	Examiner's search strategy and results	16	View
2017-11-09	`SRNT`	Examiner's search strategy and results	16	View
2017-11-09	`FWCLM`	Index of Claims	1	View
2017-09-21	`IDS`	Information Disclosure Statement (IDS) Form (SB08)	4	View
2017-09-21	`N417`	Electronic Filing System Acknowledgment Receipt	2	View
2017-08-28	`DRW.SUPP`	Drawings-black and white line and/or other drawings	—	View
2017-08-28	`DRW.SUPP`	Drawings-black and white line and/or other drawings	—	View
2017-08-28	`DRW.SUPP`	Drawings-black and white line and/or other drawings	—	View
2017-08-28	`IDS`	Information Disclosure Statement (IDS) Form (SB08)	4	View
2017-08-28	`REM`	Applicant Arguments/Remarks Made in an Amendment	1	View
2017-08-28	`DRW.NONBW`	Drawings-other than black and white line drawings	1	View
2017-08-28	`WFEE`	Fee Worksheet (SB06)	2	View
2017-08-28	`N417`	Electronic Filing System Acknowledgment Receipt	3	View
2017-08-28	`SCORE`	Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE)	1	View
2017-08-28	`RCEX`	Request for Continued Examination (RCE)	3	View
2017-08-28	`XT/`	Extension of Time	2	View
2017-08-28	`AMSB`	Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE)	1	View
2017-08-28	`CLM`	Claims	3	View
2017-08-28	`REM`	Applicant Arguments/Remarks Made in an Amendment	5	View
2017-08-28	`WFEE`	Fee Worksheet (SB06)	1	View
2017-04-28	`CTFR`	Final Rejection	38	View
2017-04-28	`1449`	List of References cited by applicant and considered by examiner	4	View
2017-04-28	`SRFW`	Search information including classification, databases and other search related notes	1	View
2017-04-28	`SRNT`	Examiner's search strategy and results	15	View
2017-04-28	`FWCLM`	Index of Claims	1	View
2017-03-01	`IDS`	Information Disclosure Statement (IDS) Form (SB08)	4	View
2017-03-01	`WFEE`	Fee Worksheet (SB06)	2	View
2017-03-01	`N417`	Electronic Filing System Acknowledgment Receipt	2	View
2017-01-09	`A...`	Amendment/Request for Reconsideration-After Non-Final Rejection	1	View
2017-01-09	`SPEC`	Specification	1	View
2017-01-09	`CLM`	Claims	7	View
2017-01-09	`REM`	Applicant Arguments/Remarks Made in an Amendment	4	View
2017-01-09	`WFEE`	Fee Worksheet (SB06)	2	View
2017-01-09	`N417`	Electronic Filing System Acknowledgment Receipt	3	View
2017-01-09	`TRAN.LET`	Transmittal Letter	2	View
2017-01-09	`WFEE`	Fee Worksheet (SB06)	1	View
2016-10-07	`CTNF`	Non-Final Rejection	26	View
2016-10-07	`892`	List of references cited by examiner	1	View
2016-10-07	`SRNT`	Examiner's search strategy and results	14	View
2016-10-07	`1449`	List of References cited by applicant and considered by examiner	27	View
2016-10-07	`1449`	List of References cited by applicant and considered by examiner	29	View
2016-10-07	`1449`	List of References cited by applicant and considered by examiner	29	View
2016-10-07	`1449`	List of References cited by applicant and considered by examiner	19	View
2016-10-07	`SRFW`	Search information including classification, databases and other search related notes	1	View
2016-10-07	`SRNT`	Examiner's search strategy and results	15	View
2016-10-07	`1449`	List of References cited by applicant and considered by examiner	2	View
2016-10-07	`FWCLM`	Index of Claims	1	View
2016-10-07	`1449`	List of References cited by applicant and considered by examiner	29	View
2016-10-07	`1449`	List of References cited by applicant and considered by examiner	39	View
2014-12-31	`IDS`	Information Disclosure Statement (IDS) Form (SB08)	39	View
2014-12-31	`TRAN.LET`	Transmittal Letter	1	View
2014-12-31	`IDS`	Information Disclosure Statement (IDS) Form (SB08)	19	View
2014-12-31	`TRAN.LET`	Transmittal Letter	1	View
2014-12-31	`IDS`	Information Disclosure Statement (IDS) Form (SB08)	2	View
2014-12-31	`TRAN.LET`	Transmittal Letter	1	View
2014-12-31	`IDS`	Information Disclosure Statement (IDS) Form (SB08)	29	View
2014-12-31	`TRAN.LET`	Transmittal Letter	1	View
2014-12-31	`IDS`	Information Disclosure Statement (IDS) Form (SB08)	27	View
2014-12-31	`TRAN.LET`	Transmittal Letter	1	View
2014-12-31	`N417`	Electronic Filing System Acknowledgment Receipt	3	View
2014-12-31	`IDS`	Information Disclosure Statement (IDS) Form (SB08)	29	View
2014-12-31	`TRAN.LET`	Transmittal Letter	1	View
2014-12-31	`IDS`	Information Disclosure Statement (IDS) Form (SB08)	29	View
2014-12-31	`TRAN.LET`	Transmittal Letter	1	View
2014-12-31	`FOR`	Foreign Reference	19	View
2014-12-31	`FOR`	Foreign Reference	61	View
2014-12-31	`FOR`	Foreign Reference	47	View
2014-12-31	`FOR`	Foreign Reference	17	View
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2014-12-31	`N417`	Electronic Filing System Acknowledgment Receipt	8	View
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Inventors

Laurent Philonenko San Francisco, CA

Attorneys & Agents of Record

YOOJIN JUNG Reg. 76302 Attorney · BARNES & THORNBURG, LLP

MARGARET BAUMGARTNER Reg. 66676 Attorney · GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

ADAM BAGWELL Reg. 67043 Attorney · THE LAW OFFICE OF ADAM L. BAGWELL, LLC

Classification

USPC 370/351

Prosecution

Examiner: SAGER, MARK ALAN
Art Unit: 3992
Customer No.: 109883
Docket No.: 76129/G711
Confirmation No.: 9936

GOLDMAN SACHS BANK USA, AS SUCCESSOR AGENT

from BANK OF AMERICA, N.A., AS RESIGNING AGENT

NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001 Recorded 2025-02-03

070498/0001 →

BANK OF AMERICA, N.A., AS COLLATERAL AGENT

from BAY BRIDGE DECISION TECHNOLOGIES, INC., ECHOPASS CORPORATION, GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR, INTERACTIVE INTELLIGENCE GROUP, INC.

SECURITY AGREEMENT Recorded 2016-12-05

040815/0001 →

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Quick Facts

App. No.: 14/566,589
Filed: 2014-12-10
Examiner: SAGER, MARK ALAN
Art Unit: 3992

External Links

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