Granted Patent
Utility
US 6,801,520
· Confirmation No. 3193
QUEUE PRIORITIZATION BASED ON COMPETITIVE USER INPUT
Inventor:
Laurent Philonenko
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2004-08-30 | IFEE |
Issue Fee Payment (PTO-85B) | 2 | View | |
| 2004-08-30 | IFEE |
Issue Fee Payment (PTO-85B) | 1 | View | |
| 2004-08-30 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2004-06-01 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 4 | View | |
| 2004-06-01 | EXIN |
Examiner Interview Summary Record (PTOL - 413) | 2 | View | |
| 2004-05-12 | AF/D.OTHER |
Affidavit-not covered under specific rule | 2 | View | |
| 2004-05-12 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2004-03-29 | AP.B |
Appeal Brief Filed | 12 | View | |
| 2004-03-29 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2004-01-29 | N/AP |
Notice of Appeal Filed | 1 | View | |
| 2004-01-29 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2003-11-07 | CTFR |
Final Rejection | 10 | View | |
| 2003-11-07 | 892 |
List of references cited by examiner | 1 | View | |
| 2003-09-22 | RCEX |
Request for Continued Examination (RCE) | 2 | View | |
| 2003-09-22 | TRAN.LET |
Transmittal Letter | 1 | View | |
| 2003-09-22 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2003-09-22 | CLM |
Claims | 5 | View | |
| 2003-09-22 | REM |
Applicant Arguments/Remarks Made in an Amendment | 4 | View | |
| 2003-06-18 | CTFR |
Final Rejection | 8 | View | |
| 2003-06-18 | 892 |
List of references cited by examiner | 1 | View | |
| 2003-04-16 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2003-04-16 | CLM |
Claims | 4 | View | |
| 2003-04-16 | REM |
Applicant Arguments/Remarks Made in an Amendment | 5 | View | |
| 2003-04-16 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2003-04-16 | TRAN.LET |
Transmittal Letter | 3 | View | |
| 2003-02-26 | CTNF |
Non-Final Rejection | 7 | View | |
| 2003-02-26 | 1449 |
List of References cited by applicant and considered by examiner | 1 | View | |
| 2003-02-26 | 892 |
List of references cited by examiner | 1 | View | |
| 2002-05-29 | PEFR |
Applicant Response to Pre-Exam Formalities Notice | 4 | View | |
| 2002-05-29 | OATH |
Oath or Declaration filed | 2 | View | |
| 2002-05-14 | PEFN |
Pre-Exam Formalities Notice | 2 | View | |
| 2002-04-03 | TRNA |
Transmittal of New Application | 3 | View | |
| 2002-04-03 | SPEC |
Specification | 45 | View | |
| 2002-04-03 | CLM |
Claims | 5 | View | |
| 2002-04-03 | ABST |
Abstract | 1 | View | |
| 2002-04-03 | DRW |
Drawings-only black and white line drawings | 9 | View | |
| 2002-04-03 | OATH |
Oath or Declaration filed | 2 | View | |
| 2002-04-03 | TRNA |
Transmittal of New Application | 3 | View | |
| 2002-04-03 | DRW |
Drawings-only black and white line drawings | 9 | View | |
| 2002-04-03 | SPEC |
Specification | 45 | View | |
| 2002-04-03 | CLM |
Claims | 5 | View | |
| 2002-04-03 | ABST |
Abstract | 1 | View | |
| 2002-04-03 | OATH |
Oath or Declaration filed | 2 | View | |
| 2002-04-03 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2002-04-03 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2002-04-03 | WCLM |
Claims Worksheet (PTO-2022) | 1 | View | |
| 2002-04-03 | IIFW |
Issue Information including classification, examiner, name, claim, renumbering, etc. | 1 | View | |
| 2002-04-03 | FWCLM |
Index of Claims | 1 | View | |
| 2002-04-03 | SRFW |
Search information including classification, databases and other search related notes | 1 | View |
Inventors
Laurent Philonenko
San Francisco, CA
Attorneys & Agents of Record
Classification
USPC
370/351
H04M3/5237
H04L9/40
H04M3/48
H04M3/5183
H04M3/5191
H04M3/5231
H04M3/5232
H04M3/5235
H04M3/5307
H04M7/0033
H04M7/0054
H04M7/12
H04M7/126
H04M2201/50
H04M2207/12
Prosecution
- Examiner
- SHAH, CHIRAG G
- Art Unit
- 2664
- Customer No.
- 24739
- Docket No.
- P3371CIP
- Confirmation No.
- 3193
Publication
- Pub. No.
- US20020131399A1
- Pub. Date
- 2002-09-19
Patent Term Adjustment
0days
Parent
is a Continuation in-part of
→
App. 09/366,434
· US 6,563,788
Filed 1999-08-02
· Patented Case
Parent
is a Continuation in-part of
→
App. 09/024,825
· US 6,044,146
Filed 1998-02-17
· Patented Case
Child
is a Reissue of
→
App. 14/566,589
Filed 2014-12-10
· Abandoned -- Failure to Respond to an Office Action
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 040815/0001
Recorded 2025-02-03
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
ANGEL.COM INCORPORATED,
UTOPY, INC.,
SOUNDBITE COMMUNICATIONS, INC.
from
JPMORGAN CHASE BANK, N.A., AS SUCCESSOR TO THE ORIGINAL COLLATERAL AGENT GOLDMAN SACHS BANK USA
CORRECTIVE RELEASE FOR SECURITY INTEREST IN PATENTS ORIGINALLY RECORDED AT REEL/FRAME (029778/0939)
Recorded 2017-02-27
from
BAY BRIDGE DECISION TECHNOLOGIES, INC.,
ECHOPASS CORPORATION,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR,
INTERACTIVE INTELLIGENCE GROUP, INC.
SECURITY AGREEMENT
Recorded 2016-12-05
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR,
ANGEL.COM INCORPORATED,
UTOPY, INC.,
SOUNDBITE COMMUNICATIONS, INC.
PATENT RELEASE (REEL:031644/FRAME:0814)
Recorded 2016-12-02
from
ANGEL.COM INCORPORATED,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
SOUNDBITE COMMUNICATIONS, INC.,
UTOPY, INC.
SECURITY AGREEMENT
Recorded 2013-11-15
RELEASE OF SECURITY INTEREST
Recorded 2013-02-08
SECURITY AGREEMENT
Recorded 2013-02-08
from
ALCATEL LUCENT
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2012-02-10
SECURITY AGREEMENT
Recorded 2012-01-31
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2011-09-12
from
PHILONENKO, LAURENT
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2002-05-08
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Quick Facts
- Patent No.
- US 6,801,520
- App. No.
- 10/116,427
- Filed
- 2002-04-03
- Granted
- 2004-10-05
- Pub. No.
- US20020131399A1
- Examiner
- SHAH, CHIRAG G
- Art Unit
- 2664
- PTA
- 0 days
External Links