IP Library Granted Patent US 9,092,803
Granted Patent B2
US 9,092,803 · App. 14/569,412 · Granted Jul 28, 2015

System and method to initiate a mobile data communication utilizing a trigger system

Inventors: Michael L. Troiano (Waltham, MA); Mark Grindeland (Framington, MA); Gerald Hewes (Lexington, MA); Eswar Priyadarshan (West Roxbury, MA); Randall Snyder (Campbell, CA)
Assignee: M-Qube, Inc.
G06Q30/0257G06Q30/0267H04M3/5166
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Quick Facts
Patent No.
US 9,092,803
App. No.
14/569,412
Granted
Jul 28, 2015
Kind
B2
Abstract

A system and method to enable a user to initiate a communication with an organization using a mobile communication device by means of a trigger system. A system and method to enable an organization to acquire a user mobile device address by means of a trigger system. A system and method to enable an organization to respond to a user by means of a trigger system and a message application server. A system and method to enable organizations to deliver mobile messages, coupons, offers and promotions to users mobile device by means of a combination of a trigger system, a message application server and an offer application.

Claims (53)

1. A system for enabling targeted content delivery to a mobile device user, said mobile device having a device address, said device address having associated therewith at least one unique identifier, said system comprising:

a message application server; and

a trigger system in communication with said message application server, said trigger system comprising:

a trigger client component configured to generate a trigger signal comprising a trigger action, user content request data and said at least one unique identifier; and

a trigger server component in communication with said trigger client component, said trigger server component being configured to:

receive said trigger signal, and

send to said message application server said trigger signal for processing by said message application server;

wherein said message application server is configured to:

receive from said trigger system said trigger signal, and in response thereto:

derive said mobile device address from said at least one unique identifier,

generate content based on said user request data, and

send said generated content to said device address of said mobile device,

wherein the trigger server component is a web server.

2. The system according to claim 1 , wherein said message application server further includes a message application database for storing transaction information comprising said user request data and said device address.

3. The system according to claim 1 , wherein said trigger client component is said mobile device.

4. The system according to claim 1 , wherein said trigger system comprises:

a client application residing on said trigger client component for generating said trigger signal; and

a server application residing on said trigger server component in communication with said client application and said message application server, said server application for receiving and processing said trigger signal sent by said client application.

5. The system according to claim 4 , wherein said client application is a WEB or WAP browser client component and said server application is a WEB or WAP server application component.

6. The system according to claim 1 , wherein said trigger client component further comprises at least one input device.

7. The system according to claim 6 , wherein said at least one input device is selected from the group consisting of a magnetic card reader, bar code reader, keyboard, keypad, touch pad, sensors, and any combination thereof.

8. The system according to claim 1 , wherein said trigger client component is an account card and a reader and wherein said trigger signal is generated by swiping said account card through said reader and having said trigger system identify said unique identifier based on account card information.

9. The system according to claim 1 , wherein said trigger system comprises an interactive voice response (IVR) system, said mobile device is a cellular phone, said device address is a cellular phone number and said trigger action is a voice call;

said IVR system configured to process said trigger signal to acquire said cellular phone number of said cellular phone.

10. The system according to claim 1 , wherein said trigger system comprises a PSTN and a Phone Switch connected to said PSTN, said mobile device is a cellular phone, said mobile device address is a cellular phone number and said trigger action is a voice call;

said trigger system configured to detect incoming call establishment requests from said PSTN and to process said trigger signal to acquire said cellular phone number of said cellular phone.

11. The system according to claim 1 , wherein said mobile device is a network-enabled device.

12. The system according to claim 1 , wherein said mobile device is a cellular phone having a cellular phone number as said device address.

13. The system according to claim 1 , wherein said device address is a calling number, a cellular phone number, an instant messaging address, an e-mail address or other addressing type.

14. A method for enabling targeted content delivery to a mobile device user, said mobile device having a device address, said device address having associated therewith at least one unique identifier, said method comprising:

generating a trigger signal comprising a trigger action, user request data and said at least one unique identifier;

sending said trigger signal for processing by a message application server;

receiving said trigger signal at the message application server;

deriving said mobile device address from said at least one unique identifier;

generating content based on said user request data; and

sending said generated content to said device address of said mobile device;

wherein the trigger server component is a web server.

15. The method according to claim 14 , further comprising:

at the message application server, storing transaction information comprising said user request data and said device address.

16. The method according to claim 14 , wherein said trigger signal is generated at a trigger client component.

17. The method according to claim 14 , wherein said trigger client component is said mobile device.

18. A non-transitory computer program product comprising a computer usable medium having control logic stored therein for causing a computer to enable targeted content delivery to a mobile device user, said mobile device having a device address, said device address having associated therewith at least one unique identifier, the control logic comprising:

computer readable program code means for generating a trigger signal comprising a trigger action, user request data and said at least one unique identifier;

computer readable program code means for sending said trigger signal for processing by a message application server;

computer readable program code means for receiving said trigger signal at the message application server;

computer readable program code means for deriving said mobile device address from said at least one unique identifier;

computer readable program code means for generating content based on said user request data; and

computer readable program code means for sending said generated content to said device address of said mobile device;

wherein the trigger server component is a web server.

19. The non-transitory computer program product according to claim 18 , further comprising:

computer readable program code means for storing transaction information comprising said user request data and said device address at the message application server.

20. The non-transitory computer program product according to claim 18 , wherein said trigger signal is generated at a trigger client component.

21. The non-transitory computer program product according to claim 18 , wherein said trigger client component is said mobile device.

Assignments (5)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 16, 2016
From: MANTIS MESSAGING, INC.
To: MANTIS COMMUNICATIONS, LLC
Reel/Frame 038937/0100 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 15, 2016
From: POST SMS GLOBAL CO., INC.
To: MANTIS MESSAGING, INC.
Reel/Frame 038924/0620 →
CHANGE OF NAME Recorded Jun 15, 2016
From: MOBILE MESSENGER GLOBAL, INC.
To: POST SMS GLOBAL CO., INC.
Reel/Frame 039038/0235 →
CHANGE OF NAME Recorded Jul 1, 2015
From: M-QUBE, INC.
To: MOBILE MESSENGER GLOBAL, INC.
Reel/Frame 036001/0189 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 16, 2014
From: TRIOANO, MICHAEL L.; GRINDELAND, MARK; HEWES, GERALD; PRIYADARSHAN, ESWAR; SNYDER, RANDALL
To: M-QUBE, INC.
Reel/Frame 034518/0680 →
Continuity (8)
Continuation 14281776 · May 19, 2014
Continuation 13864907 · Apr 17, 2013
Continuation 13358416 · Jan 25, 2012
Continuation 12846691 · Jul 29, 2010
Continuation 12177093 · Jul 21, 2008
Continuation 10521521
Provisional Application 60397435 · Jul 19, 2002
Related Publication 20150106203A1 · Apr 16, 2015