Computer-Implemented System and Method for Efficient Voice Transcription
A computer-implemented system and method for efficient voice transcription is provided. A verbal message is processed by splitting the verbal message into segments and generating text for each of the segments via automated speech recognition. A confidence score is assigned to each text segment. The text segments are provided to workbenches, in order, staring with the text segment having a lowest confidence score. For at least one text segment provided to the workbench, one of edits to the text segment and manually transcribed text to replace the text segment are received. A threshold is applied to a time for performing the message processing and upon satisfaction of the threshold, the message processing is terminated. A text message is generated for the verbal message based on one of the generated text segment, manual transcription, or edited text segment for each of the text segments in that verbal message.
1 . A computer-implemented method for efficient verbal transcription, comprising:
processing a verbal message, comprising:
splitting the verbal message into segments;
generating text for each of the message segments via automated speech recognition;
assigning a confidence score to the generated text of each segment;
providing the text segments to one or more workbenches, in order, staring with the text segment having a lowest confidence score; and
receiving for at least one text segment provided to the workbench, one of edits to the text segment and manually transcribed text to replace the text segment;
applying a threshold to a time for performing the message processing;
upon satisfaction of the threshold, terminating the message processing; and
generating a text message for the verbal message based on one of the generated text segment, manual transcription, or edited text segment for each of the text segments in that verbal message.