System and method for targeted marketing and consumer resource management
Systems and methods are described for providing an enhanced rebate and marketing program which may automatically enroll a consumer in a loyalty programs after the consumer completes rebate form; filter consumer information to provide to customer relationship management campaigns; capture real-time consumer responses to queries; provide real-time and dynamic, targeted offers and other communications to consumers and recipients; and provide bonus added value to consumer received rebates.
1. A computer implemented method for conducting an enhanced rebate and marketing program, performed by computer comprising one or more processors and programming instructions encoded on a non-transitory computer-readable medium which, when the programming instructions are executed by the one or more processors, transforms the computer into a particular machine and causes the particular machine to perform the method comprising:
searching, by the particular machine, for rebates available to a user based on user product purchases, specific rebate information, or combinations thereof;
providing, by the particular machine, the user, when signed on to a merchant's website, an option to link to a rebate program redemption portal and to be automatically signed in with the user's personal information repopulating their redemption fields;
providing, by the particular machine, the user with dynamic offers as part of a rebate program's redemption process, wherein the offers are dynamically served based on responses to questions during a validation process;
providing, by the particular machine, the user with an option to receive a reward associated with sharing, by the user via a social network, savings or other benefits received by the user via the enhanced rebate and marketing program; and
providing, by the particular machine via a user device, the user with options for enrolling in a loyalty program associated with a provider of a rebate identified in the searching for rebates available to the user, wherein the particular machine is configured to allow the user to choose to be automatically enrolled in the loyalty program as part of a rebate submission process or to choose to enroll independently in the loyalty program by providing enrollment information after completing the rebate submission process, wherein the user device comprises a computer, a tablet, a smartphone, or a smart TV.
2. The computer implemented method for conducting an enhanced rebate and marketing program of claim 1 further comprising providing, by the particular machine, a marketing filter associated with a customer relationship management campaign.
3. The computer implemented method for conducting an enhanced rebate and marketing program of claim 1 further comprising providing, by the particular machine, the user with personalized reward options which are dynamically served based on user input captured as part of the enhanced rebate and marketing program.
4. The computer implemented method for conducting an enhanced rebate and marketing program of claim 1 further comprising providing, by the particular machine, the user with an option to have all of its rebate personal information be remembered each time it returns to the enhanced rebate and marketing program.
5. The computer implemented method for conducting an enhanced rebate and marketing program of claim 1 further comprising providing, by the particular machine, the user with a dynamic survey during the redemption process.
6. The computer implemented method for conducting an enhanced rebate and marketing program of claim 1 further comprising providing, by the particular machine, the user with an option to review the enhanced rebate and marketing program after the validation process.
7. The computer implemented method for conducting an enhanced rebate and marketing program of claim 1 further comprising providing, by the particular machine, the user with a value-added bonus upon redeeming a rebate for the purchase of a stored-value card.
8. The computer implemented method for conducting an enhanced rebate and marketing program of claim 1 further comprising collecting data, by the particular machine, from the user via a user's computer, tablet, smartphone, smart television, or combinations thereof.
9. The computer implemented method for conducting an enhanced rebate and marketing program of claim 1 , wherein enroll in a loyalty program associated with a provider of a rebate identified in the searching for rebates available to the user comprises joining the loyalty program, signing up for the loyalty program, participating in the loyalty program, or combinations thereof.
10. An enhanced rebate and marketing system comprising:
a processor; and
a memory storing instructions which, when executed by the processor transform the processor into a particular machine and cause the particular machine to perform a method comprising:
searching, by the particular machine, for rebates available to a user based on user product purchases, specific rebate information, or combinations thereof;
providing, by the particular machine, the user, when signed on to a merchant's website, an option to link to a rebate program redemption portal and to be automatically signed in with the user's personal information repopulating their redemption fields;
providing, by the particular machine, the user with dynamic offers as part of a rebate program's redemption process, wherein the offers are dynamically served based on responses to questions during a validation process;
providing, by the particular machine, the user with an option to receive a reward associated with sharing, by the user via a social network, savings or other benefits received by the user via the enhanced rebate and marketing program; and
providing, by the particular machine via a user device, the user with options for enrolling in a loyalty program associated with a provider of a rebate identified in the searching for rebates available to the user, wherein the particular machine is configured to allow the user to choose to be automatically enrolled in the loyalty program as part of a rebate submission process or to choose to enroll independently in the loyalty program by providing enrollment information after completing the rebate submission process, wherein the user device comprises a computer, a tablet, a smartphone, or a smart TV.
11. The enhanced rebate and marketing system of claim 10 , wherein the method performed by the particular machine further comprises:
providing, by the particular machine, a marketing filter associated with a customer relationship management campaign.
12. The enhanced rebate and marketing system of claim 10 , wherein the method performed by the particular machine further comprises:
providing, by the particular machine, the user with personalized reward options which are dynamically served based on user input captured as part of the enhanced rebate and marketing program.
13. The enhanced rebate and marketing system of claim 10 , wherein the method performed by the particular machine further comprises:
providing, by the particular machine, the user with an option to have all of its rebate personal information be remembered each time it returns to the enhanced rebate and marketing program.
14. The enhanced rebate and marketing system of claim 10 , wherein the method performed by the particular machine further comprises:
providing, by the particular machine, the user with a dynamic survey during the redemption process.
15. The enhanced rebate and marketing system of claim 10 , wherein the method performed by the particular machine further comprises:
providing, by the particular machine, the user with an option to review the enhanced rebate and marketing program after the validation process.
16. The enhanced rebate and marketing system of claim 10 , wherein the method performed by the particular machine further comprises:
providing, by the particular machine, the user with a value-added bonus upon redeeming a rebate for the purchase of a stored-value card.
17. The enhanced rebate and marketing system of claim 10 , wherein the method performed by the particular machine further comprises:
collecting data, by the particular machine, from the user via a user's computer, tablet, smartphone, smart television, or combinations thereof.
18. The enhanced rebate and marketing system of claim 10 , wherein enroll in a loyalty program associated with a provider of a rebate identified in the searching for rebates available to the user comprises joining the loyalty program, signing up for the loyalty program, participating in the loyalty program, or combinations thereof.