IP Library Granted Patent US 10,325,476
Granted Patent B2
US 10,325,476 · App. 15/700,114 · Granted Jun 18, 2019

Automatic adjustment of metric alert trigger thresholds

Inventors: Jennifer G. Becker (New Hill, NC); Venkatramanan Jeyaraman (Austin, TX); Mark D. Reinhardt (Apex, NC); Benjamin I. Rubinger (Cambridge, MA)
Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
G08B21/182G06Q10/10G06Q10/107
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Quick Facts
Patent No.
US 10,325,476
App. No.
15/700,114
Granted
Jun 18, 2019
Kind
B2
Abstract

Arrangements relate to the automatic adjustment of an alert trigger threshold associated with a metric. In response to a determination that a predetermined alert trigger threshold associated with a metric is met, an alert notification can be sent to a plurality of users associated with the metric. Feedback on the alert notification can be received from one or more of the plurality of users. The alert trigger threshold can be adjusted based on the received feedback. Such adjusting can be performed using a processor.

Claims (45)

1. A computer-implemented method, comprising:

determining that a predetermined alert trigger threshold directly associated with a metric is met;

sending, responsive to the determining and to a plurality of users associated with the metric, an electronic message including an alert notification and a hyperlink;

receiving, responsive to one of the plurality of users selecting the hyperlink, feedback on the alert notification; and

adjusting the alert trigger threshold based on the received feedback, wherein

the alert trigger threshold is adjusted only after a predetermined quantity of feedback is received from at least two of the plurality of users.

2. The method of claim 1 , wherein

the electronic message is an email.

3. The method of claim 1 , wherein

the alert trigger threshold is adjusted after a predetermined level of agreement is reached in the feedback from at least two of the plurality of users.

4. The method of claim 1 , wherein

the alert trigger threshold is adjusted by a predetermined amount.

5. The method of claim 1 , wherein

upon selecting the hyperlink, the one of the plurality of users is presented with a user interface through which the feedback is received.

6. A computer hardware system, comprising:

a hardware processor configured to initiate the following operations:

determining that a predetermined alert trigger threshold directly associated with a metric is met;

sending, responsive to the determining and to a plurality of users associated with the metric, an electronic message including an alert notification and a hyperlink;

receiving, responsive to one of the plurality of users selecting the hyperlink, feedback on the alert notification; and

adjusting the alert trigger threshold based on the received feedback, wherein

the alert trigger threshold is adjusted only after a predetermined quantity of feedback is received from at least two of the plurality of users.

7. The system of claim 6 , wherein

the electronic message is an email.

8. The system of claim 6 , wherein

the alert trigger threshold is adjusted after a predetermined level of agreement is reached in the feedback from at least two of the plurality of users.

9. The system of claim 6 , wherein

the alert trigger threshold is adjusted by a predetermined amount.

10. The system of claim 6 , wherein

upon selecting the hyperlink, the one of the plurality of users is presented with a user interface through which the feedback is received.

11. A computer program product, comprising:

a computer readable hardware storage device having program code embodied therewith,

the program code, which when executed by a computer hardware system, causes the computer hardware system to perform:

determining that a predetermined alert trigger threshold directly associated with a metric is met;

sending, responsive to the determining and to a plurality of users associated with the metric, an electronic message including an alert notification and a hyperlink;

receiving, responsive to one of the plurality of users selecting the hyperlink, feedback on the alert notification; and

adjusting the alert trigger threshold based on the received feedback, wherein

the alert trigger threshold is adjusted only after a predetermined quantity of feedback is received from at least two of the plurality of users.

12. The computer program product of claim 11 , wherein

the electronic message is an email.

13. The computer program product of claim 11 , wherein

the alert trigger threshold is adjusted after a predetermined level of agreement is reached in the feedback from at least two of the plurality of users.

14. The computer program product of claim 11 , wherein

the alert trigger threshold is adjusted by a predetermined amount.

15. The computer program product of claim 11 , wherein

upon selecting the hyperlink, the one of the plurality of users is presented with a user interface through which the feedback is received.

Assignments (2)
CHANGE OF NAME Recorded May 1, 2019
From: BECKER, JENNIFER G.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 049041/0466 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 9, 2017
From: BECKER ANTLEY, JENNIFER G.; JEYARAMAN, VENKATRAMANAN; REINHARDT, MARK D.; RUBINGER, BENJAMIN I.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 043539/0952 →
Continuity (3)
Continuation 14523197 · Oct 24, 2014
Continuation 13830998 · Mar 14, 2013
Related Publication 20170372588A1 · Dec 28, 2017
Cited By (1)
US 12,536,061