ATM transactions using barcodes in multiple states
Disclosed herein are system, method, and computer program product embodiments for allowing completion of cardless ATM transactions at an ATM using a barcode that encodes an identifier for that ATM. A user of a mobile banking app may begin a transaction on their mobile device and, upon reaching a stage of the transaction where ATM access is needed (e.g., to withdraw physical cash), requests that the user visit an ATM to scan the barcode. When the mobile app scans the barcode, the ATM displaying the barcode is associated with the transaction, and completes the transaction (e.g., by dispensing cash). This barcode, while usable to identify the ATM for this purpose, also provides additional information that can be obtained by any barcode reader. This additional information may, for example, be a link to a website that provides an explanation about this service.
1. A computer implemented method, comprising:
encoding, by one or more computing devices, an identifier associated with an Automated Teller Machine (ATM) and information data into a barcode;
receiving, by the one or more computing devices, a request from a mobile app to process a queued transaction comprising a cash withdrawal request at the ATM, the queued transaction having been prepared by the mobile app up to a stage of the queued transaction where access to the ATM is needed to complete the queued transaction and having been approved by a bank affiliated with the ATM, and the request including the identifier obtained by the mobile app from the barcode using a barcode reader; and
directing, by the one or more computing devices, the ATM associated with the barcode to complete the queued transaction based on the identifier obtained by the mobile app by dispensing cash responsive to the cash withdrawal request.
2. The computer implemented method of claim 1 , further comprising:
instructing the ATM, by the one or more computing devices, to display the barcode.
3. The computer implemented method of claim 1 , wherein the encoding comprises:
encoding, by the one or more computing devices, the identifier and the information data into the barcode as a QR code, wherein the information data directs the barcode reader to a website.
4. The computer implemented method of claim 3 , wherein the website comprises a download link for the mobile app.
5. The computer implemented method of claim 3 , wherein the website is restricted to members of a bank affiliated with the ATM and redirects non-members of the bank to an unrestricted website or to a download link for the mobile app.
6. The computer implemented method of claim 1 , further comprising:
regenerating, by the one or more computing devices, the barcode prior to receiving the request to process the queued transaction from the mobile app.
7. A system, comprising:
a memory configured to store operations; and
one or more processors configured to perform the operations, the operations comprising:
encoding an identifier associated with an Automated Teller Machine (ATM) and information data into a barcode,
receiving a request from a mobile app to process a queued transaction comprising a cash withdrawal request at the ATM, the queued transaction having been prepared by the mobile app up to a stage of the queued transaction where access to the ATM is needed to complete the queued transaction and having been approved by a bank affiliated with the ATM, and the request including the identifier obtained by the mobile app from the barcode using a barcode reader, and
directing the ATM associated with the barcode to complete the queued transaction based on the identifier obtained by the mobile app by dispensing cash responsive to the cash withdrawal request.
8. The system of claim 7 , the operations further comprising:
instructing the ATM to display the barcode.
9. The system of claim 7 , wherein the encoding comprises:
encoding the identifier and the information data into the barcode as a QR code, wherein the information data directs the barcode reader to a website.
10. The system of claim 9 , wherein the web site comprises a download link for the mobile app.
11. The system of claim 9 , wherein the website is restricted to members of a bank affiliated with the ATM and redirects non-members of the bank to an unrestricted website or to a download link for the mobile app.
12. The system of claim 7 , the operations further comprising:
regenerating the barcode prior to receiving the request to process the queued transaction from the mobile app.
13. A computer readable storage device having instructions stored thereon, execution of which, by one or more processing devices, causes the one or more processing devices to perform operations comprising:
encoding an identifier associated with an Automated Teller Machine (ATM) and information data into a barcode;
receiving a request from a mobile app to process a queued transaction comprising a cash withdrawal request at the ATM, the queued transaction having been prepared by the mobile app up to a stage of the queued transaction where access to the ATM is needed to complete the queued transaction and having been approved by a bank affiliated with the ATM, and the request including the identifier obtained by the mobile app from the barcode using a barcode reader; and
directing the ATM associated with the barcode to complete the queued transaction based on the identifier obtained by the mobile app by dispensing cash responsive to the cash withdrawal request.
14. The computer readable storage device of claim 13 , the operations further comprising:
instructing the ATM to display the barcode.
15. The computer readable storage device of claim 13 , wherein the encoding comprises:
encoding the identifier and the information data into the barcode as a QR code, wherein the information data directs the barcode reader to a website.
16. The computer readable storage device of claim 15 , wherein the website is restricted to members of a bank affiliated with the ATM and redirects non-members of the bank to an unrestricted website or to a download link for the mobile app.
17. The computer readable storage device of claim 13 , the operations further comprising:
regenerating the barcode prior to receiving the request to process the queued transaction from the mobile app.