Patent Application
Utility
App. No. 16/996,687
· Confirmation No. 4416
TECHNIQUES FOR BEHAVIORAL PAIRING MODEL EVALUATION IN A CONTACT CENTER SYSTEM
Inventor:
Zia CHISHTI
Applicant:
Afiniti Europe Technologies Limited
Abandoned -- Failure to Respond to an Office Action
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2021-12-13 | ABN |
Abandonment | 2 | View | |
| 2021-04-13 | CTNF |
Non-Final Rejection | 16 | View | |
| 2021-04-13 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2021-04-13 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2021-04-13 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2021-04-13 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2021-04-13 | 1449 |
List of References cited by applicant and considered by examiner | 19 | View | |
| 2020-12-03 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2020-10-28 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 19 | View | |
| 2020-10-28 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2020-10-28 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2020-08-26 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2020-08-26 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2020-08-18 | PA.. |
Power of Attorney | 1 | View | |
| 2020-08-18 | ABST |
Abstract | 1 | View | |
| 2020-08-18 | CLM |
Claims | 6 | View | |
| 2020-08-18 | SPEC |
Specification | 18 | View | |
| 2020-08-18 | DRW |
Drawings-only black and white line drawings | 4 | View | |
| 2020-08-18 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2020-08-18 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2020-08-18 | ADS |
Application Data Sheet | 8 | View | |
| 2020-08-18 | OATH |
Oath or Declaration filed | 1 | View | |
| 2020-08-18 | PA.. |
Power of Attorney | 1 | View |
Inventors
Zia CHISHTI
Washington, DC
Attorneys & Agents of Record
Classification
USPC
379/265.11
H04M3/22
H04M3/5232
G06Q10/06311
G06Q10/06393
H04M3/5183
H04M3/5235
H04M2203/556
Prosecution
- Examiner
- NGUYEN, QUYNH H
- Art Unit
- 2652
- Customer No.
- 132689
- Docket No.
- 2211471.00740US6
- Confirmation No.
- 4416
Publication
- Pub. No.
- US20200382645A1
- Pub. Date
- 2020-12-03
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2020-11-24
CORRECTIVE ASSIGNMENT TO CORRECT THE TYPOGRAPHICAL ERRORS ON PAGE ONE OF THE ASSIGNMENT PREVIOUSLY RECORDED AT REEL: 054204 FRAME: 0387. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT.
Recorded 2020-11-24
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Quick Facts
- App. No.
- 16/996,687
- Filed
- 2020-08-18
- Pub. No.
- US20200382645A1
- Examiner
- NGUYEN, QUYNH H
- Art Unit
- 2652
External Links