Rental vehicle system optimization
Techniques are described for optimizing various aspects of rental vehicle systems. According to an embodiment, a system is described that facilities predicting late rental vehicle returns and mitigating potential downstream effects. The system comprises a memory that stores computer executable components, and a processor that executes the computer executable components stored in the memory. These computer executable components comprise a departure recommendation component that determines a recommended departure time at which a rental vehicle should initiate a route to a rental vehicle return location based on a current time, a scheduled return time for the rental vehicle, a current location of the rental vehicle and traffic data associated with the route. The computer executable components further comprise a notification component that sends a departure notification to a current renter of the rental vehicle indicating the recommended departure time.
1. A method, comprising:
remotely connecting, by a system operatively coupled to a processor, to an electronic control unit of a first battery electric vehicle being rented by a current renter,
remotely controlling, by the system, the electronic control unit to determine real-time statuses of systems of the first battery electric vehicle; and
determining, by the system, using a machine learning model and the remote connection to the electronic control unit, a predicted amount of time to stop for charging of a battery system of the first battery electric vehicle, based on the real-time statuses of systems of the first battery electric vehicle, a first vehicle rental location for return of the first battery electric vehicle, and a predicted route of the first battery electric vehicle to the first vehicle rental location;
determining, by the system, a recommended departure time at which the first battery electric vehicle should initiate driving on the predicted route to the first vehicle rental location based on a current time, a scheduled return time for the first battery electric vehicle at the first vehicle rental location, a current location of the first battery electric vehicle, traffic data associated with the predicted route, and the predicted amount of time to stop for charging of the battery system of the first battery electric vehicle;
sending, by the system, a departure notification to the current renter of the first battery electric vehicle indicating the recommended departure time;
in response to determining that the first battery electric vehicle has initiated driving to the first vehicle rental location at a time and on a route that will cause the first battery electric vehicle to arrive at the first vehicle rental location at an estimated time greater than a threshold amount of time from a scheduled pickup time for the first battery electric vehicle by another renter:
remotely connecting, by the system, to an electronic control unit of a second battery electric vehicle at a second vehicle rental location, and
remotely controlling, by the system, the electronic control unit of the second battery electric vehicle to autonomously drive the second battery electric vehicle to the first vehicle rental location.
2. The method of claim 1 , wherein the sending comprises sending the departure notification to the current renter at a point in time prior to the recommended departure time.
3. The method of claim 1 , further comprising:
forecasting, by the system, an expected return time at which the first battery electric vehicle will be returned to the first vehicle rental location based on the scheduled return time, the current location and the traffic data; and
providing, by the system, a late arrival notification to a booking system associated with the first battery electric vehicle based on a determination that the expected return time is later than the scheduled return time, the late arrival notification identifying the expected return time as a late arrival time for the first battery electric vehicle.
4. The method of claim 1 , further comprising:
determining the recommended departure time further based on a number of available charging spots at a charging station selected for recharging the first battery electric vehicle on the predicted route.
5. A system that facilitates navigating a touch screen, comprising:
a memory that stores computer executable components; and
a processor that executes at least one of the computer executable components that:
remotely connects to an electronic control unit of a first battery electric vehicle being rented by a current renter;
remotely controls the electronic control unit to determine real-time statuses of systems of the first battery electric vehicle;
determines, using a machine learning model and the remote connection to the electronic control unit, a predicted amount of time to stop for charging of a battery system of the first battery electric vehicle, based on the real-time statuses of systems of the first battery electric vehicle, a first vehicle rental location for return of the first battery electric vehicle, and a predicted route of the first battery electric vehicle to the first vehicle rental location;
determines a recommended departure time at which the first battery electric vehicle should initiate driving on the predicted route to the first vehicle rental location based on a current time, a scheduled return time for the first battery electric vehicle at the first vehicle rental location, a current location of the first battery electric vehicle, traffic data associated with the predicted route, and the predicted amount of time to stop for charging of the battery system of the first battery electric vehicle;
sends a departure notification to the current renter of the first battery electric vehicle indicating the recommended departure time;
in response to determining that the first battery electric vehicle has initiated driving to the first vehicle rental location at a time and on a route that will cause the first battery electric vehicle to arrive at the first vehicle rental location at an estimated time greater than a threshold amount of time from a scheduled pickup time for the first battery electric vehicle by another renter:
remotely connects to an electronic control unit of a second battery electric vehicle at a second vehicle rental location, and
remotely controls the electronic control unit of the second battery electric vehicle to autonomously drive the second battery electric vehicle to the first vehicle rental location.
6. The system of claim 5 , wherein the at least one of the computer executable components sends the departure notification to a device associated with the current renter.
7. The system of claim 6 , wherein the device is coupled to the first battery electric vehicle.
8. The system of claim 5 , wherein the at least one of the computer executable components further determines the recommended departure time further based on a number of available charging spots at a charging station selected for recharging the first battery electric vehicle on the predicted route.
9. The system of claim 5 , wherein the at least one of the computer executable components sends the departure notification to the current renter at a point in time prior to the recommended departure time.
10. The system of claim 9 , wherein the point in time is based on a fixed duration of time relative to the recommended departure time.
11. The system of claim 9 , wherein the point in time varies based on a context of the current renter.
12. The system of claim 9 , wherein the point in time varies based on profile information associated with the current renter.
13. The system of claim 5 , wherein the at least one of the computer executable components further:
estimates an expected return time at which the first battery electric vehicle will be returned to the first vehicle rental location based on the scheduled return time, the current location and the traffic data, and provides a late arrival notification to a scheduling system associated with the first battery electric vehicle based on a determination that the expected return time is later than the scheduled return time, the late arrival notification identifying the expected return time as a late arrival time for the first battery electric vehicle.
14. The system of claim 13 , wherein the at least one of the computer executable components further employs the machine learning model to estimate the expected return time.
15. The system of claim 14 , wherein the machine learning model learns correlations between late rental vehicle returns, renter profile factors and rental context factors.
16. The system of claim 5 , wherein the at least one of the computer executable components further:
forecasts, at the time of booking the first battery electric vehicle, whether the first battery electric vehicle is expected to be returned to the first vehicle rental location late; and
adjusts, at the time of booking, future availability of the first battery electric vehicle based on whether and to what degree the first battery electric vehicle is expected be returned late.
17. The system of claim 16 , wherein the at least one of the computer executable components employs the machine learning model to forecast whether and to what degree the first battery electric vehicle is expected be returned late.
18. A non-transitory machine-readable storage medium, comprising executable instructions that, when executed by a processor, facilitate performance of operations, comprising:
remotely connecting to an electronic control unit of a first battery electric vehicle being rented by a current renter,
remotely controlling the electronic control unit to determine real-time statuses of systems of the first battery electric vehicle; and
determining, using a machine learning model and the remote connection to the electronic control unit, a predicted amount of time to stop for charging of a battery system of the first battery electric vehicle, based on the real-time statuses of systems of the first battery electric vehicle, a first vehicle rental location for return of the first battery electric vehicle, and a predicted route of the first battery electric vehicle to the first vehicle rental location;
determining a recommended departure time at which the first battery electric vehicle should initiate driving on the predicted route to the first vehicle rental location based on a current time, a scheduled return time for the first battery electric vehicle at the first vehicle rental location, a current location of the first battery electric vehicle, traffic data associated with the predicted route, and the predicted amount of time to stop for charging of the battery system of the first battery electric vehicle;
sending a departure notification to the current renter of the first battery electric vehicle indicating the recommended departure time;
in response to determining that the first battery electric vehicle has initiated driving to the first vehicle rental location at a time and on a route that will cause the first battery electric vehicle to arrive at the first vehicle rental location at an estimated time greater than a threshold amount of time from a scheduled pickup time for the first battery electric vehicle by another renter:
remotely connecting to an electronic control unit of another battery electric vehicle at a second vehicle rental location, and
remotely controlling the electronic control unit of the other battery electric vehicle to autonomously drive the other battery electric vehicle to the first vehicle rental location.
19. The non-transitory machine-readable storage medium of claim 18 , wherein the operations further comprise:
forecasting an expected return time at which the first battery electric vehicle will be returned to the first vehicle rental location based on the scheduled return time, the current location and the traffic data; and
sending a late arrival notification to a booking system associated with the first battery electric vehicle indicating based on a determination that the expected return time is later than the scheduled return time, the late arrival notification identifying the expected return time as a late arrival time for the first battery electric vehicle.
20. The non-transitory machine-readable storage medium of claim 18 , wherein the sending comprises sending the departure notification to the current renter at a point in time prior to the recommended departure time.