Patent Application
Utility
App. No. 17/465,119
· Confirmation No. 2667
SYSTEMS AND METHODS RELATED TO PREDICTING AND PREVENTING HIGH RATES OF AGENT ATTRITION IN CONTACT CENTERS
Abandoned -- Failure to Respond to an Office Action
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Code | Description | Pages | ||
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| 2024-07-18 | ABN |
Abandonment | 2 | View | |
| 2024-05-07 | EXIN |
Examiner Interview Summary Record (PTOL - 413) | 2 | View | |
| 2024-04-29 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2024-04-29 | INTRVIEW.APP |
Applicant summary of interview with examiner | 3 | View | |
| 2024-04-08 | CTAV |
Advisory Action (PTOL-303) | 3 | View | |
| 2024-04-08 | ANE.I |
Amendment After Final or under 37CFR 1.312, initialed by the examiner. | 1 | View | |
| 2024-03-27 | EXIN |
Examiner Interview Summary Record (PTOL - 413) | 2 | View | |
| 2024-03-27 | OA.APPENDIX |
Office Action Appendix | 9 | View | |
| 2024-03-21 | APP.TEXT |
Application body structured text document | — | View | |
| 2024-03-21 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2024-03-21 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2024-03-21 | A.NE |
Response After Final Action | 1 | View | |
| 2024-03-21 | CLM |
Claims | 9 | View | |
| 2024-03-21 | REM |
Applicant Arguments/Remarks Made in an Amendment | 3 | View | |
| 2024-03-21 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2023-11-22 | CTFR |
Final Rejection | 22 | View | |
| 2023-11-22 | 892 |
List of references cited by examiner | 1 | View | |
| 2023-11-22 | FWCLM |
Index of Claims | 1 | View | |
| 2023-11-22 | SRFW |
Search information including classification, databases and other search related notes | 2 | View | |
| 2023-11-22 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2023-11-22 | SRNT |
Examiner's search strategy and results | 35 | View | |
| 2023-08-15 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2023-08-15 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2023-08-15 | CLM |
Claims | 9 | View | |
| 2023-08-15 | REM |
Applicant Arguments/Remarks Made in an Amendment | 7 | View | |
| 2023-08-15 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2023-05-15 | CTNF |
Non-Final Rejection | 43 | View | |
| 2023-05-15 | 892 |
List of references cited by examiner | 1 | View | |
| 2023-05-15 | FWCLM |
Index of Claims | 1 | View | |
| 2023-05-15 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2023-05-15 | 1449 |
List of References cited by applicant and considered by examiner | 4 | View | |
| 2023-05-15 | SRNT |
Examiner's search strategy and results | 15 | View | |
| 2023-05-15 | SRNT |
Examiner's search strategy and results | 1 | View | |
| 2023-05-15 | 1449 |
List of References cited by applicant and considered by examiner | 4 | View | |
| 2023-05-15 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2023-02-23 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2023-02-23 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 12 | View | |
| 2023-02-23 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2022-03-03 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2022-02-09 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2022-02-09 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 12 | View | |
| 2022-02-09 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2021-09-15 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2021-09-15 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2021-09-02 | PA.. |
Power of Attorney | 1 | View | |
| 2021-09-02 | TRNA |
Transmittal of New Application | 2 | View | |
| 2021-09-02 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 3 | View | |
| 2021-09-02 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2021-09-02 | CLM |
Claims | 9 | View | |
| 2021-09-02 | ABST |
Abstract | 1 | View | |
| 2021-09-02 | SPEC |
Specification | 31 | View | |
| 2021-09-02 | N417 |
Electronic Filing System Acknowledgment Receipt | 4 | View | |
| 2021-09-02 | DRW.NONBW |
Drawings-other than black and white line drawings | 5 | View | |
| 2021-09-02 | ADS |
Application Data Sheet | 8 | View | |
| 2021-09-02 | OATH |
Oath or Declaration filed | 3 | View | |
| 2021-09-02 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 5 | View | |
| 2021-09-02 | SCORE |
Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) | 1 | View | |
| 2021-09-02 | DRW.SUPP |
Drawings-black and white line and/or other drawings | — | View |
Inventors
Anantha Krishnan Asokan
Hyderabad, INDIA
Balaji Gokulakannan
Chennai, INDIA
Vidhyasimhan Jayaraghavendran
Chennai, INDIA
Attorneys & Agents of Record
Classification
USPC
705/7.42
G06Q10/063114
G06Q10/06398
G06N20/20
G06N20/00
G06F40/284
G06F40/40
G06F40/30
G06N5/01
H04M3/5175
H04M2203/401
H04M2203/402
Prosecution
- Examiner
- LEE, PO HAN
- Art Unit
- 3623
- Customer No.
- 104426
- Docket No.
- P20009-US-01
- Confirmation No.
- 2667
Publication
- Pub. No.
- US20220067630A1
- Pub. Date
- 2022-03-03
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 059470/0398
Recorded 2025-02-03
CHANGE OF NAME
Recorded 2024-05-13
SECURITY AGREEMENT
Recorded 2022-03-18
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Quick Facts
- App. No.
- 17/465,119
- Filed
- 2021-09-02
- Pub. No.
- US20220067630A1
- Examiner
- LEE, PO HAN
- Art Unit
- 3623
External Links