Detection of parallel operating Wi-Fi networks
Systems and methods of detecting a parallel Wi-Fi network or a parallel Wi-Fi access point include operating a new Wi-Fi network at a location; analyzing Wi-Fi at the location; determining whether there is a parallel Wi-Fi network or a parallel Wi-Fi access point operating at the location with the new Wi-Fi network based on the analyzing; and, responsive to determining there is the parallel Wi-Fi network or the parallel Wi-Fi access point at the location, performing one or more of i) causing resolution of the parallel Wi-Fi network or the parallel Wi-Fi access point and ii) providing a notification to a user associated with the location.
1. A method comprising:
operating a new Wi-Fi network at a location;
analyzing Wi-Fi at the location;
determining whether there is a parallel Wi-Fi network or a parallel Wi-Fi access point operating at the location with the new Wi-Fi network based on the analyzing;
causing, responsive to determining there is the parallel Wi-Fi network or the parallel Wi-Fi access point at the location, resolution of the parallel Wi-Fi network or the parallel Wi-Fi access point;
removing, upon causing the resolution, the parallel Wi-Fi network or the parallel Wi-Fi access point, such that a profile for the parallel Wi-Fi network or the parallel Wi-Fi access point is removed for the location, the removal comprising decommissioning the parallel Wi-Fi network or a network provided by the parallel Wi-Fi access point; and
providing a notification to a device of a user associated with the location, the notification including information related to the determination and removal of the parallel Wi-Fi network or the parallel Wi-Fi access point.
2. The method of claim 1 , further comprising
determining a type of the parallel Wi-Fi network or the parallel Wi-Fi access point, wherein the resolution is based on the type and the notification includes the type.
3. The method of claim 1 , further comprising
performing the determining responsive to any of interference, initial turn up of the new Wi-Fi network, and any communication from the user including a phone call, a mobile application message to customer support, an email message, a response to a survey, and an in-person communication with an on-site technician.
4. The method of claim 1 , further comprising
performing the determining responsive to detecting the new Wi-Fi network has zero or very few Wi-Fi client devices connected thereto, presumably because the Wi-Fi client devices are on the parallel Wi-Fi network or the parallel Wi-Fi access point.
5. The method of claim 1 , wherein the notification includes details for the user to turn off the parallel Wi-Fi network or the parallel Wi-Fi access point.
6. The method of claim 1 , wherein the resolution includes disabling the parallel Wi-Fi network or the parallel Wi-Fi access point remotely.
7. The method of claim 1 , further comprising providing a dashboard that displays locations where the parallel Wi-Fi network or the parallel Wi-Fi access point have been detected.
8. The method of claim 1 , wherein the parallel Wi-Fi network or the parallel Wi-Fi access point has a same Service Set Identifier (SSID) as the new Wi-Fi network.
9. The method of claim 1 , wherein the parallel Wi-Fi network or the parallel Wi-Fi access point has a different Service Set Identifier (SSID) as the new Wi-Fi network.
10. The method of claim 1 , wherein the method is performed by a controller communicatively coupled to the new Wi-Fi network via the Internet.
11. A controller comprising:
a network interface, one or more processors, and memory comprising instructions that, when executed, cause the one or more processors to:
responsive to operation of a new Wi-Fi network at a location, analyze Wi-Fi at the location;
determine whether there is a parallel Wi-Fi network or a parallel Wi-Fi access point operating at the location with the new Wi-Fi network based on the analyzing;
cause, responsive to determining there is the parallel Wi-Fi network or the parallel Wi-Fi access point at the location, resolution of the parallel Wi-Fi network or the parallel Wi-Fi access point;
remove, upon causing the resolution, the parallel Wi-Fi network or the parallel Wi-Fi access point, such that a profile for the parallel Wi-Fi network or the parallel Wi-Fi access point is removed for the location, the removal comprising decommissioning the parallel Wi-Fi network or a network provided by the parallel Wi-Fi access point; and
provide a notification to a device of a user associated with the location, the notification including information related to the determination and removal of the parallel Wi-Fi network or the parallel Wi-Fi access point.
12. The controller of claim 11 , wherein the instructions that, when executed, cause the one or more processors to:
determine a type of the parallel Wi-Fi network or the parallel Wi-Fi access point, wherein the resolution is based on the type and the notification includes the type.
13. The controller of claim 11 , wherein the instructions that, when executed, cause the one or more processors to:
perform the determination responsive to any of interference, initial turn up of the new Wi-Fi network, and any communication from the user including a phone call, a mobile application message to customer support, an email message, a response to a survey, and an in-person communication with an on-site technician.
14. The controller of claim 11 , wherein the instructions that, when executed, cause the one or more processors to:
performing the determination responsive to detecting the new Wi-Fi network has zero or very few Wi-Fi client devices connected thereto, presumably because the Wi-Fi client devices are on the parallel Wi-Fi network or the parallel Wi-Fi access point.
15. The controller of claim 11 , wherein the notification includes details for the user to turn off the parallel Wi-Fi network or the parallel Wi-Fi access point.
16. The controller of claim 11 , wherein the resolution includes disabling the parallel Wi-Fi network or the parallel Wi-Fi access point remotely.
17. The controller of claim 11 , wherein the instructions that, when executed, cause the one or more processors to:
provide a dashboard that displays locations where the parallel Wi-Fi network or the parallel Wi-Fi access point have been detected.
18. The controller of claim 11 , wherein the parallel Wi-Fi network or the parallel Wi-Fi access point has a same Service Set Identifier (SSID) as the new Wi-Fi network.
19. The controller of claim 11 , wherein the parallel Wi-Fi network or the parallel Wi-Fi access point has a different Service Set Identifier (SSID) as the new Wi-Fi network.
20. The controller of claim 11 , wherein the determination is different depending on whether the parallel Wi-Fi network or the parallel Wi-Fi access point have a same or different Service Set Identifier (SSID) as the new Wi-Fi network.