Patent Application
Utility
App. No. 18/129,175
· Confirmation No. 4227
SYSTEMS AND METHODS RELATING TO ESTIMATING LIFT IN TARGET METRICS OF CONTACT CENTERS
Inventor:
ANKIT PAT
Applicant:
GENESYS CLOUD SERVICES, INC.
Advisory Action Mailed
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2026-06-01 | CTAV |
Advisory Action (PTOL-303) | 3 | View | |
| 2026-06-01 | ANE.I |
Amendment After Final or under 37CFR 1.312, initialed by the examiner. | 1 | View | |
| 2026-05-20 | XT/ |
Extension of Time | 2 | View | |
| 2026-05-20 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2026-05-20 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2026-05-20 | A.NE |
Response After Final Action | 1 | View | |
| 2026-05-20 | CLM |
Claims | 8 | View | |
| 2026-05-20 | REM |
Applicant Arguments/Remarks Made in an Amendment | 4 | View | |
| 2026-05-20 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2026-01-20 | CTFR |
Final Rejection | 14 | View | |
| 2026-01-20 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2026-01-20 | FWCLM |
Index of Claims | 1 | View | |
| 2026-01-20 | SRNT |
Examiner's search strategy and results | 13 | View | |
| 2025-12-04 | APP.TEXT |
Application body structured text document | — | View | |
| 2025-12-04 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2025-12-04 | CLM |
Claims | 8 | View | |
| 2025-12-04 | REM |
Applicant Arguments/Remarks Made in an Amendment | 3 | View | |
| 2025-12-04 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-12-04 | APP.TEXT |
Application body structured text document | — | View | |
| 2025-12-04 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2025-12-04 | CLM |
Claims | 8 | View | |
| 2025-12-04 | REM |
Applicant Arguments/Remarks Made in an Amendment | 3 | View | |
| 2025-12-04 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-12-04 | APP.TEXT |
Application body structured text document | — | View | |
| 2025-12-04 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2025-12-04 | CLM |
Claims | 8 | View | |
| 2025-12-04 | REM |
Applicant Arguments/Remarks Made in an Amendment | 3 | View | |
| 2025-12-04 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-12-04 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2025-09-05 | CTNF |
Non-Final Rejection | 11 | View | |
| 2025-09-05 | 892 |
List of references cited by examiner | 1 | View | |
| 2025-09-05 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2025-09-05 | FWCLM |
Index of Claims | 1 | View | |
| 2025-09-05 | SRNT |
Examiner's search strategy and results | 11 | View | |
| 2025-09-05 | SRNT |
Examiner's search strategy and results | 37 | View | |
| 2025-09-05 | 1449 |
List of References cited by applicant and considered by examiner | 4 | View | |
| 2025-09-05 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2024-10-03 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2024-06-26 | REF.OTHER |
Other reference-Patent/Application/Search Documents | 19 | View | |
| 2024-06-26 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2024-06-26 | FOR |
Foreign Reference | 80 | View | |
| 2024-06-26 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2023-04-20 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2023-04-20 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2023-03-31 | TRNA |
Transmittal of New Application | 2 | View | |
| 2023-03-31 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 3 | View | |
| 2023-03-31 | PA.. |
Power of Attorney | 1 | View | |
| 2023-03-31 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2023-03-31 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2023-03-31 | ADS |
Application Data Sheet | 7 | View | |
| 2023-03-31 | SPEC |
Specification | 37 | View | |
| 2023-03-31 | CLM |
Claims | 8 | View | |
| 2023-03-31 | ABST |
Abstract | 1 | View | |
| 2023-03-31 | DRW |
Drawings-only black and white line drawings | 7 | View | |
| 2023-03-31 | OATH |
Oath or Declaration filed | 2 | View |
Inventors
ANKIT PAT
MARKHAM, CANADA
Attorneys & Agents of Record
Classification
USPC
705/7.39
G06Q10/06393
G06Q10/04
H04M3/5175
H04M2203/401
Prosecution
- Examiner
- BAINS, SARJIT S
- Art Unit
- 3623
- Customer No.
- 104426
- Docket No.
- P22013-US-00
- Confirmation No.
- 4227
Publication
- Pub. No.
- US20240330828A1
- Pub. Date
- 2024-10-03
NOTICE OF SUCCESSION OF SECURITY INTERESTS AT REEL/FRAME 064367/0879
Recorded 2025-02-04
SECURITY AGREEMENT
Recorded 2023-07-24
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Quick Facts
- App. No.
- 18/129,175
- Filed
- 2023-03-31
- Pub. No.
- US20240330828A1
- Examiner
- BAINS, SARJIT S
- Art Unit
- 3623
External Links