Gaming machine security devices and methods
A security support device installed within or affixed to an electronic gaming machine includes at least one network interface configured to inspect network traffic being generated by one or more components of the electronic gaming machine. The security support device also includes a security support component configured to receive network packets from the at least one network interface, the network packets are transmitted between a game controller of the electronic gaming machine and one of the external server, extract one or more components of operational data from the network packets, the operational data related to the operation of the electronic gaming machine, detect fraudulent player conduct based on the one or more components of operational data, and generate a security alert in response to the detected fraudulent player conduct.
1 . A security support device for an electronic gaming device, the security support device comprising:
a security support component comprising at least one processor communicatively coupled with a game controller of the electronic gaming device and a player tracking interface of the electronic gaming device, wherein the at least one processor is configured to:
detect data transmitted between the game controller and the player tracking interface, wherein the data is addressed to at least one of the game controller or the player tracking interface;
identify operational data in the data by analyzing the data transmitted between the game controller and the player tracking interface, wherein the operational data is associated with operation of the electronic gaming device;
identify suspected fraudulent player conduct by analyzing the operational data including comparing the operational data to predefined profiles stored within a memory; and
in response to identifying the suspected fraudulent player conduct, cause a mitigating action to be performed, wherein the mitigating action comprises at least one of i) disabling the electronic gaming device, ii) generating a security alert, or iii) removing the electronic gaming device from participation in a multiplayer electronic game.
2 . The security support device of claim 1 , wherein the at least one processor is communicatively coupled with the game controller and the player tracking interface via a first network interface.
3 . The security support device of claim 2 , wherein the mitigating action comprises generating the security alert, and wherein the at least one processor is further configured to transmit the security alert via a second network interface.
4 . The security support device of claim 1 , wherein the operational data includes wager timing data regarding when a player presses a player input device to place a wager at the electronic gaming device, and wherein identifying the suspected fraudulent player conduct includes evaluating the wager timing data to determine inconsistent wagering by the player.
5 . The security support device of claim 1 , wherein the operational data includes game outcome data over a play session of a player, wherein identifying the suspected fraudulent player conduct includes determining that the game outcome data for the play session has generated a negative outcome for the electronic gaming device over the play session.
6 . The security support device of claim 1 , wherein the operational data includes cash-in and cash-out data performed on the electronic gaming device, wherein identifying the suspected fraudulent player conduct includes determining that a player performs a cash-in action at the electronic gaming device within a pre-determined time after performing a cash-out action at the electronic gaming device.
7 . The security support device of claim 1 , wherein the at least one processor is further configured to:
receive video data associated with the electronic gaming device; and
identify the suspected fraudulent player conduct based on the operational data and the video data.
8 . The security support device of claim 1 , wherein the at least one processor is further configured to:
receive audio data associated with the electronic gaming device; and
identify the suspected fraudulent player conduct based on the operational data and the audio data.
9 . At least one non-transitory computer-readable storage medium with instructions stored thereon that, in response to execution by at least one processor communicatively coupled with a game controller of an electronic gaming device and a player tracking interface of the electronic gaming device, cause the at least one processor to:
detect data transmitted between the game controller and the player tracking interface, wherein the data is addressed to at least one of the game controller or the player tracking interface;
extract operational data from the data, wherein the operational data is associated with operation of the electronic gaming device;
determine suspected fraudulent player conduct by analyzing the operational data including comparing the operational data to predefined profiles stored within a memory; and
in response to determining the suspected fraudulent player conduct, cause a mitigating action to be performed, wherein the mitigating action comprises at least one of i) disabling the electronic gaming device, ii) generating a security alert, or iii) removing the electronic gaming device from participation in a multiplayer electronic game.
10 . The at least one non-transitory computer-readable storage medium of claim 9 , wherein the at least one processor is communicatively coupled with the game controller and the player tracking interface via a first network interface.
11 . The at least one non-transitory computer-readable storage medium of claim 10 , wherein the mitigating action comprises generating the security alert, and wherein the at least one processor is further configured to transmit the security alert via a second network interface.
12 . The at least one non-transitory computer-readable storage medium of claim 9 , wherein the operational data includes wager timing data regarding when a player presses a player input device to place a wager at the electronic gaming device, and wherein determining the suspected fraudulent player conduct includes evaluating the wager timing data to determine inconsistent wagering by the player.
13 . The at least one non-transitory computer-readable storage medium of claim 9 , wherein the operational data includes game outcome data over a play session of a player, wherein determining the suspected fraudulent player conduct includes determining that the game outcome data for the play session has generated a negative outcome for the electronic gaming device over the play session.
14 . The at least one non-transitory computer-readable storage medium of claim 9 , wherein the operational data includes cash-in and cash-out data performed on the electronic gaming device, wherein determining the suspected fraudulent player conduct includes determining that a player performs a cash-in action at the electronic gaming device within a pre-determined time after performing a cash-out action at the electronic gaming device.
15 . The at least one non-transitory computer-readable storage medium of claim 9 , wherein the instructions further cause the at least one processor to:
receive video data associated with the electronic gaming device; and
determine the suspected fraudulent player conduct based on the operational data and the video data.
16 . The at least one non-transitory computer-readable storage medium of claim 9 , wherein the instructions further cause the at least one processor to:
receive audio data associated with the electronic gaming device; and
determine the suspected fraudulent player conduct based on the operational data and the audio data.
17 . An electronic gaming device comprising:
a player tracking interface;
a game controller in communication with the player tracking interface; and
a security support component comprising at least one processor communicatively coupled with the game controller and the player tracking interface, wherein the at least one processor is configured to:
detect data transmitted between the game controller and the player tracking interface, wherein the data is addressed to at least one of the game controller or the player tracking interface;
identify operational data in the data, wherein the operational data is associated with operation of the electronic gaming device;
identify suspected fraudulent player conduct by analyzing the operational data including comparing the operational data to predefined profiles stored within a memory; and
in response to identifying the suspected fraudulent player conduct, cause a mitigating action to be performed, wherein the mitigating action comprises at least one of i) disabling the electronic gaming device, ii) generating a security alert, or iii) removing the electronic gaming device from participation in a multiplayer electronic game.
18 . The electronic gaming device of claim 17 , wherein the operational data comprises at least one of wager timing data, game outcome data, cash-in data, or cash-out data.
19 . The electronic gaming device of claim 17 , wherein the at least one processor is further configured to:
receive video data associated with the electronic gaming device; and
identify the suspected fraudulent player conduct based on the operational data and the video data.
20 . The electronic gaming device of claim 17 , wherein the at least one processor is further configured to:
receive audio data associated with the electronic gaming device; and
identify the suspected fraudulent player conduct based on the operational data and the audio data.