Patent Application
Provisional
App. No. 61/822,900
· Confirmation No. 3181
ACTIVITIES ASSIGNMENT OPTIMIZATION FOR MULTI-SKILL CONTACT CENTER
Provisional Application Expired
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⬇ PDF
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2013-06-03 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2013-05-13 | TR.PROV |
Provisional Cover Sheet (SB16) | 2 | View | |
| 2013-05-13 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2013-05-13 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2013-05-13 | SPEC |
Specification | 24 | View | |
| 2013-05-13 | CLM |
Claims | 3 | View | |
| 2013-05-13 | ABST |
Abstract | 1 | View | |
| 2013-05-13 | DRW |
Drawings-only black and white line drawings | 8 | View | |
| 2013-05-13 | ADS |
Application Data Sheet | 7 | View | |
| 2013-05-13 | APPENDIX |
Appendix to the specification | 178 | View | |
| 2013-05-13 | APPENDIX |
Appendix to the specification | 143 | View |
Inventors
Vidas Placiakis
Walnut Creek, CA
Herbert Ristock
Walnut Creek, CA
Nikolay Korolev
Concord, CA
Merijn te Booij
Daly City, CA
Vitaliy Teryoshin
Danville, CA
Attorneys & Agents of Record
Prosecution
- Customer No.
- 109883
- Docket No.
- 72932/G711
- Confirmation No.
- 3181
Child
Claims priority from a provisional application
→
App. 14/875,365
· US 9,609,131
Filed 2015-10-05
· Patented Case
Child
Claims priority from a provisional application
→
App. 15/470,768
· US 10,110,747
Filed 2017-03-27
· Patented Case
Child
Claims priority from a provisional application
→
App. 13/960,627
· US 9,154,627
Filed 2013-08-06
· Patented Case
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., AS GRANTOR,
ANGEL.COM INCORPORATED,
UTOPY, INC.,
SOUNDBITE COMMUNICATIONS, INC.
PATENT RELEASE (REEL:031644/FRAME:0814)
Recorded 2016-12-02
from
ANGEL.COM INCORPORATED,
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.,
SOUNDBITE COMMUNICATIONS, INC.,
UTOPY, INC.
SECURITY AGREEMENT
Recorded 2013-11-15
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Quick Facts
- App. No.
- 61/822,900
- Filed
- 2013-05-13
External Links