System and method for automated documentation for solicited trades
A system and method are provided that allow for automated documentation of all advice interactions between broker representatives on one end and clients, or prospective clients, on the other. This is accomplished by providing a computer system for storing appropriate data for each advice interaction with a client. The advice interaction data can be used to assess compliance with existing regulations, as well as for analytical and training purposes.
1. A computer system for tracking regulatory governed communications between a securities broker and one or more clients, comprising:
a broker side server and communications interface for communicating with a data repository database and one or more client computers, the broker side server programmed with a set of instructions comprising
generating a client side interface, the client side interface including a plurality of unique customer request categories,
receiving one or more selections from the plurality of customer request categories,
determining data necessary to document the communications between the broker side server and the one or more client computers,
retrieving the data necessary to document the communications between the broker side server and the one or more client computers,
verifying if the retrieved data substantially complies with required information, and
repeating the retrieving step until the data substantially complies with the required information; and
the data repository database programmed with a set of instructions for storing the data necessary to document the communications between the broker side server and the one or more client computers.
2. The computer system of claim 1 wherein the plurality of unique customer request categories comprises recommendations.
3. The computer system of claim 2 wherein recommendations further comprise a category for recommendations with a solicited trade placed.
4. The computer system of claim 1 wherein the communications between the broker side server and the one or more client computers comprise buy or sell recommendations.
5. The computer system of claim 1 wherein the communications between the broker side server and the one or more client computers comprise a basis for making buy or sell recommendations.
6. The computer system of claim 1 wherein the broker side server comprises an advice tracking program executable by the one or more client computers, wherein the advice tracking program comprises instructions for:
selecting customer interaction records stored in the database; and
reviewing the selected customer interaction records.
7. The computer system of claim 6 wherein the selected customer interaction records are reviewed to monitor compliance with trading regulations.
8. The computer system of claim 6 wherein the advice tracking program further comprises instructions for:
searching the customer interaction records stored in the database according to one or more parameters; and
presenting the customer interaction records that satisfy the one or more parameters.
9. The computer system of claim 1 wherein the data repository database stores the data using at least one of the following categories: customer, prospect, or organization.
10. The computer system of claim 1 wherein the set of instructions further comprises creating an assessment record for a customer.
11. A method for tracking regulatory governed communications between a securities broker and one or more clients, comprising:
facilitating communication between a broker side server, a data repository database, and one or more client computers, the broker side server programmed with a set of instructions comprising
generating a client side interface, the client side interface including a plurality of unique customer request categories,
receiving one or more selections from the plurality of customer request categories,
determining data necessary to document the communications between the broker side server and the one or more client computers,
retrieving the data necessary to document the communications between the broker side server and the one or more client computers,
verifying if the retrieved data substantially complies with required information, and
repeating the retrieving step until the data substantially complies with the required information; and
storing the data necessary to document the communications between the broker side server and the one or more client computers in the data repository database.
12. The method of claim 11 wherein the plurality of unique customer request categories further comprises recommendations.
13. The method of claim 12 wherein recommendations further comprise a category for recommendations with a solicited trade placed.
14. The method of claim 11 wherein the communications between the broker side server and the one or more client computers comprise buy or sell recommendations.
15. The method of claim 11 wherein the communications between the broker side server and the one or more client computers comprise a basis for making buy or sell recommendations.
16. The method of claim 11 wherein the broker side server further comprises an advice tracking program executable by the one or more client computers, wherein the advice tracking program comprises instructions for:
selecting customer interaction records stored in the database; and
reviewing the selected customer interaction records.
17. The method of claim 16 wherein the selected customer interaction records are reviewed to monitor compliance with trading regulations.
18. The method of claim 16 wherein the advice tracking program further comprises instructions for:
searching the customer interaction records stored in the database according to one or more parameters; and
presenting the customer interaction records that satisfy the one or more parameters.
19. The method of claim 11 wherein the data repository database stores the data using at least one of the following categories: customer, prospect, or organization.
20. The method of claim 11 wherein the set of instructions further comprises creating an assessment record for a customer.