Automated electronic telecommunications order translation and processing
Systems and method for processing orders for telecommunications services are disclosed. Generally a telecommunications transaction set of an electronic data interchange standard is received, the telecommunications transaction set corresponding to a telecommunications product or service for a customer. An order for the telecommunications product or service is then generated based on processing of the telecommunications transaction set.
1. A method for processing orders for telecommunications services, the method comprising:
receiving, at a processor, a first electronic order requesting a telecommunications service, the first electronic order comprising a due date inquiry for the telecommunications service, wherein the due date inquiry comprises a due date for the telecommunications service;
in response to the first electronic order, providing, by the processor, an electronic response comprising an availability associated with the due date inquiry based on the telecommunications service requested;
determining, by the processor, whether the due date is available and can be met based on the telecommunications service requested;
upon determining that the due date is available and can be met, providing, by the processor, the electronic response comprising the availability, the availability indicating that the due date is available and can be met based on the telecommunications service requested; and
receiving, at the processor, a second electronic order reserving the due date, wherein the first and second electronic orders comprise a first transaction set of an electronic data interchange standard and the electronic response comprises a second transaction set of the electronic data interchange standard.
2. The method of claim 1 , wherein the due date inquiry comprises a request for available due dates for the telecommunications service, the method further comprising:
determining, at the processor, the available due dates for the telecommunications service based on the telecommunications service requested;
determining, at the processor, an earliest available due date for the telecommunications service based on the telecommunications service requested; and
providing, by the processor, the electronic response comprising the availability, the availability indicating the available due dates and the earliest available due date for the telecommunications service requested.
3. The method of claim 1 , wherein the second electronic order comprises a time-of-day preference of the due date for the telecommunications service.
4. The method of claim 1 , further comprising reserving, by the processor, the due date for an amount of time in response to receiving the second electronic order.
5. A non-transitory computer-readable storage medium having computer-executable instructions stored thereon which, when executed by a computer, cause the computer to:
receive a first electronic order requesting a telecommunications service, the first electronic order comprising a due date inquiry for the telecommunications service, wherein the due date inquiry comprises a due date for the telecommunications service;
in response to the first electronic order, provide an electronic response comprising an availability associated with the due date inquiry based on the telecommunications service requested;
determine whether the due date is available and can be met based on the telecommunications service requested;
upon determining that the due date is available and can be met, provide the electronic response comprising the availability, the availability indicating that the due date is available and can be met based on the telecommunications service requested; and
receive a second electronic order reserving the due date, wherein the first and second electronic orders comprise a first transaction set of an electronic data interchange standard and the electronic response comprises a second transaction set of the electronic data interchange standard.
6. The non-transitory computer-readable storage medium of claim 5 , wherein the due date inquiry comprises a request for available due dates for the telecommunications service, the computer-implemented storage medium further comprising computer-executable instructions that cause the computer to:
determine the available due dates for the telecommunications service based on the telecommunications service requested;
determine an earliest available due date for the telecommunications service based on the telecommunications service requested; and
provide the electronic response comprising the availability, the availability indicating the available due dates and the earliest available due date for the telecommunications service requested.
7. The non-transitory computer-readable storage medium of claim 5 , wherein the second electronic order comprises a time-of-day preference of the due date for the telecommunications service.
8. The non-transitory computer-readable storage medium of claim 5 , further comprising computer-executable instructions that cause the computer to reserve the due date for an amount of time in response to receiving the second electronic order.
9. A system for processing orders for telecommunications services, the system comprising:
memory for storing a program containing code for processing orders for telecommunications services; and
a processor functionally coupled to the memory, the processor being responsive to computer-executable instructions contained in the program enabling the processor to:
receive a first electronic order requesting a telecommunications service, the first electronic order comprising a due date inquiry for the telecommunications service, wherein the due date inquiry comprises a due date for the telecommunications service,
in response to the first electronic order, provide an electronic response comprising an availability associated with the due date inquiry based on the telecommunications service requested,
determine whether the due date is available and can be met based on the telecommunications service requested,
upon determining that the due date is available and can be met, provide the electronic response comprising the availability, the availability indicating that the due date is available and can be met based on the telecommunications service requested, and
receive a second electronic order reserving the due date, wherein the first and second electronic orders comprise a first transaction set of an electronic data interchange standard and the electronic response comprises a second transaction set of the electronic data interchange standard.
10. The system of claim 9 , wherein the due date inquiry comprises a request for available due dates for the telecommunications service and wherein the processor is responsive to further computer-executable instructions contained in the program enabling the processor to:
determine the available due dates for the telecommunications service based on the telecommunications service requested;
determine an earliest available due date for the telecommunications service based on the telecommunications service requested; and
provide the electronic response comprising the availability, the availability indicating the available due dates and the earliest available due date for the telecommunications service requested.
11. The system of claim 9 , wherein the processor is responsive to further computer-executable instructions contained in the program enabling the processor to reserve the due date for an amount of time in response to receiving the second electronic order.