System and method of controlling interactive communication services by responding to user query with relevant information from content specific database
An electronic communication system is controlled by a content service provider to return relevant information from a content specific database in response to a user query. The content service provider compiles a plurality of content specific databases, each dedicated to a category of information of interest to the user. The user registers a user profile with the content service provider. A query, including the selected content specific database, is transmitted from the user to the content service provider. The selected content specific database is searched for the first level query within context of the user profile. A menu of matches is generated from the content specific database for the first level query. The menu is organized by relevance scores assigned to the matches based on correspondence to the first level query. The menu is transmitted from the content service provider through the electronic communication network to the user.
1. A method of controlling access to a plurality of content specific databases through an electronic communication network, comprising:
compiling and maintaining a plurality of content specific databases, including financial markets, social networking, games, music, food, and weather, by a single content service provider, each of the content specific databases dedicated to a category of information of interest to a user;
registering a user profile, including name, address, electronic contact, one or more of the content specific databases of interest, and user information and interests related to one or more of the content specific databases, provided by the user with the content service provider;
transmitting a first level query from the user through the electronic communication network to the content service provider, the first level query including a selected content specific database among the plurality of content specific databases;
searching the selected content specific database as compiled and maintained by the content service provider for the first level query within context of the user profile;
generating a first menu of matches from the selected content specific database for the first level query, the first menu organized by relevance scores assigned to the matches based on closeness in data content to the first level query; and
transmitting the first menu from the content service provider through the electronic communication network to the user.
2. The method of claim 1 , further including:
transmitting the first level query from a cellular telephone or computer operated by the user; and
transmitting the first menu to the cellular telephone or computer.
3. The method of claim 1 , further including transmitting the first level query as short message service (SMS) text.
4. The method of claim 3 , further including selecting the content specific database by SMS texting the first level query to a unique short code.
5. The method of claim 1 , further including selecting the content specific database by SMS texting the first level query to a unique short code.
6. The method of claim 1 , further including:
transmitting a second level query from the user to the content service provider, the second level query being an entry from the first menu as selected by the user;
searching the selected content specific database for the second query;
generating a second menu of matches from the selected content specific database for the second level query, the second menu organized by relevance scores assigned to the matches; and
transmitting the second menu from the content service provider through the electronic communication network to the user.
7. A method of controlling access to a plurality of content specific databases through an electronic communication network, comprising:
compiling and maintaining a plurality of content specific databases by a single content service provider;
registering a user profile, including name, address, electronic contact, one or more of the content specific databases of interest, and user information and interests related to the one or more of the content specific databases, provided by a user with the content service provider;
transmitting a first level query from the user through the electronic communication network to an address of the content service provider, the address selecting one of the plurality of content specific databases;
searching the selected content specific database as compiled and maintained by the content service provider for the first level query within context of the user profile;
generating a first menu of matches from the selected content specific database for the first level query with the first menu organized by relevance scores assigned to the matches based on closeness in data content to the first level query; and
transmitting the first menu from the content service provider through the electronic communication network to the user.
8. The method of claim 7 , wherein each of the content specific databases is dedicated to a category of information of interest to the user.
9. The method of claim 7 , further including:
transmitting the first level query from a cellular telephone or computer operated by the user; and
transmitting the first menu to the cellular telephone or computer.
10. The method of claim 7 , further including transmitting the first level query as short message service (SMS) text.
11. The method of claim 10 , further including selecting the content specific database by SMS texting the first level query to a unique short code.
12. The method of claim 7 , wherein the first menu includes graphic images.
13. The method of claim 7 , further including:
transmitting a second level query from the user to the content service provider, the second level query being an entry from the first menu as selected by the user;
searching the selected content specific database for the second query;
generating a second menu of matches from the selected content specific database for the second level query, the second menu organized by relevance scores assigned to the matches; and
transmitting the second menu from the content service provider through the electronic communication network to the user.