IP Library › Granted Patent US 8,654,944
Granted Patent B2
US 8,654,944 · App. 12/892,139 · Granted Feb 18, 2014

Automated call to a contact with whom another form of communication is exchanged

Inventors: Kulvir S. Bhogal (Pflugerville, TX); Lisa Seacat DeLuca (San Francisco, CA); Mark William Talbot (Austin, TX)
Assignee: International Business Machines Corporation
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Quick Facts
Patent No.
US 8,654,944
App. No.
12/892,139
Granted
Feb 18, 2014
Kind
B2
Abstract

A method of automating a telephone call to a contact with whom a text based electronic communication is exchanged. The method can include, via a processor, receiving from a first electronic messaging client a first identifier corresponding to a first text based electronic communication sent to a user or received by the user, and receiving from a second electronic messaging client a second identifier corresponding to a second text based electronic communication sent to the user or received by the user. Via the processor, a list that identifies at least the first identifier and the second identifier can be presented. Responsive to receiving a user selection of the first identifier or the second identifier, via the processor, a telephone call can be automatically initiated to a telephone number that corresponds to the selected identifier.

Claims (76)

1. A method of automating a telephone call, comprising:

receiving, via a processor and from a first electronic messaging client, a first identifier corresponding to a first text based electronic communication sent to a user;

receiving, via the processor and from a second electronic messaging client, a second identifier corresponding to a second text based electronic communication sent to the user;

presenting, via the processor, a list including the first identifier and the second identifier;

identifying a plurality of telephones accessible by the user; and

initiating, responsive to receiving a user selection of an identifier and a user selection of one of the plurality of telephones, a telephone call to a telephone number that corresponds to the selected identifier.

2. The method of claim 1 , further comprising:

receiving a third identifier corresponding to a telephone call in which the user participated via the telephone, wherein

the list further identifies the third identifier.

3. The method of claim 1 , wherein

the first identifier is received from a first system communicatively linked to the telephone.

4. The method of claim 3 , wherein

the second identifier is received from a second system communicatively linked to the telephone.

5. The method of claim 3 , wherein

the first identifier is received via a wireless communication link.

6. The method of claim 3 , wherein

the first identifier is received via a wired communication link.

7. The method of claim 1 , wherein

the list is sorted according to when the text based electronic communications were sent or received.

8. A method of automating a telephone call to a contact associated with a text based electronic communication comprising:

receiving, from a user and within an electronic messaging client, a selection of the text based electronic communication;

presenting, to the user, a list of a plurality telephones associated with the user;

receiving from the user a selection of one of the telephones; and

automatically initiating, via the selected telephone, a telephone call to the contract associated with the selected text based electronic communication.

9. The method of claim 8 , further comprising:

establishing a wireless communication link to the selected telephone, wherein

the telephone call is initiated via the wireless communication link.

10. The method of claim 8 , further comprising:

communicating a telephone number to the selected telephone, wherein

the telephone number is associated with the contact.

11. The method of claim 8 , further comprising:

communicating a contact identifier corresponding to the selected telephone, wherein

the contact identifier corresponds to a telephone number associated with the contact.

12. The method of claim 8 , further comprising:

scanning for a plurality of telephones to detect telephones that are currently available; wherein

the list presented to the user includes the detected telephones.

13. A computer program product comprising:

a computer-readable storage medium having stored thereon computer-readable program code that automates a telephone call to a contact,

the computer-readable program code, which when executed by a system including a processor and a memory, causes the system to perform:

receiving, from a first electronic messaging client, a first identifier corresponding to a first text based electronic communication sent to a user;

receiving, from a second electronic messaging client, a second identifier corresponding to a second text based electronic communication sent to the user;

presenting a list including the first identifier and the second identifier;

identifying a plurality of telephones accessible by the user; and

initiating, responsive to receiving a user selection of an identifier and a user selection of one of the plurality of telephones, a telephone call to a telephone number that corresponds to the selected identifier.

14. The computer program product of claim 13 , wherein the computer-readable program code further causes the system to perform:

receiving a third identifier corresponding to a telephone call in which the user participated via the telephone, wherein

the list further identifies the third identifier.

15. The computer program product of claim 13 , wherein

the first identifier is received from a first system communicatively linked to the telephone.

16. The computer program product of claim 15 , wherein

the second identifier is received from a second system communicatively linked to the telephone.

17. The computer program product of claim 15 , wherein

the-first identifier is received via a wireless communication link.

18. The computer program product of claim 15 , wherein

the first identifier is received via a wired communication link.

19. The computer program product of claim 13 , wherein

the list is sorted according to when the text based electronic communications were sent or received.

20. A computer program product comprising:

a computer-readable storage medium having stored thereon computer-readable program code that automates a telephone call to a contact associated with a text based electronic communication,

the computer-readable program code, which when executed by a system including a processor and a memory, causes the system to perform:

receiving, from a user and within an electronic messaging client, a selection of the text based electronic communication;

presenting, to the user, a list of a plurality telephones associated with the user;

receiving from the user a selection of one of the telephones; and

automatically initiating, via the selected telephone, a telephone call to the contract associated with the selected text based electronic communication.

21. The computer program product of claim 20 , wherein the computer-readable program code further causes the system to perform:

establishing a wireless communication link to the selected telephone, wherein

the telephone call is initiated via the wireless communication link.

22. The computer program product of claim 20 , wherein the computer-readable program code further causes the system to perform:

communicating a telephone number to the selected telephone, wherein

the telephone number is associated with the contact.

23. The computer program product of claim 20 , wherein the computer-readable program code further causes the system to perform:

communicating a contact identifier corresponding to the selected telephone, wherein

the contact identifier corresponds to a telephone number associated with the contact.

24. The computer program product of claim 20 , wherein the computer-readable program code further causes the system to perform:

scanning for a plurality of telephones to detect telephones that are currently available; wherein

the list presented to the user includes the detected telephones.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 28, 2010
From: BHOGAL, KULVIR SINGH; DELUCA, LISA SEACAT; TALBOT, MARK WILLIAM
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 025054/0794 →
Continuity (1)
Related Publication 20120076291A1 · Mar 29, 2012