IP Library Granted Patent US 8,670,979
Granted Patent B2
US 8,670,979 · App. 13/725,512 · Granted Mar 11, 2014

Active input elicitation by intelligent automated assistant

Inventors: Thomas Robert Gruber (Emerald Hills, CA); Adam John Cheyer (Oakland, CA); Didier Rene Guzzoni (Monte-sur-Rolle, CH); Christopher Dean Brigham (San Jose, CA); Richard Donald Giuli (Arroyo Grande, CA); Marcello Bastea-Forte (New York, NY); Harry Joseph Saddler (Berkeley, CA)
Assignee: Apple Inc.
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Quick Facts
Patent No.
US 8,670,979
App. No.
13/725,512
Filed
Dec 21, 2012
Granted
Mar 11, 2014
Kind
B2
Art Unit
2659
USPC
704/9
Abstract

Methods, systems, and computer readable storage medium related to operating an intelligent automated assistant are disclosed. A user request is received through a conversation interface of the intelligent automated assistant, the user request including at least a speech input received from a user. One or more candidate domains relevant to the user request are identified from a plurality of predefined domains, where each predefined domain presents a respective area of service offered by the intelligent automated assistant, and the identifying is based on respective degrees of match between words derived from the user request and words representing vocabulary and entities associated with each predefined domain. Feedback is provided to the user through the conversation interface of the intelligent automated assistant, where the feedback presents a paraphrase of the user request and elicits additional input from the user to specify one or more parameters associated with a particular candidate domain.

Claims (52)

1. A method for operating an intelligent automated assistant, comprising:

at an electronic device comprising a processor and memory storing instructions for execution by the processor:

receiving a user request through a conversation interface of the intelligent automated assistant, the user request comprising at least a speech input received from a user;

identifying a respective candidate domain relevant to the user request from a plurality of predefined domains, wherein each predefined domain presents a respective area of service offered by the intelligent automated assistant, and wherein the respective candidate domain provides a reservation service to the user;

making a reservation in accordance with at least the user request; and

proactively offering an option to share information regarding the reservation with a selected group of one or more other users.

2. The method of claim 1 , further comprising:

providing feedback to the user through the conversation interface of the intelligent automated assistant, wherein the feedback elicits additional input from the user to specify one or more parameters associated with the respective candidate domain.

3. The method of claim 2 , wherein the feedback offers suggestions based on respective parameters associated with the respective candidate domain.

4. The method of claim 2 , wherein the feedback offers suggestions based on alternative interpretations of the speech input provided by a language interpretation component of the intelligent automated assistant.

5. The method of claim 2 , wherein the user request further includes context information and the feedback offers suggestions based on the context information.

6. The method of claim 1 , further comprising:

proactively providing a suggestion to the user after gathering user input under the respective candidate domain, wherein the suggestion offers to perform a task under another domain related to the respective candidate domain.

7. The method of claim 1 , wherein the proactively offering comprises proactively offering the user an option to send an invitation for the reservation to the selected group of one or more other users.

8. The method of claim 1 , wherein sending the invitation for the reservation to the selected group of one or more other users further comprises sending the invitation with directions to the selected group of one or more other users.

9. The method of claim 1 , further comprising:

setting a reminder on a calendar regarding the reservation.

10. A non-transitory computer readable storage medium having instructions stored thereon, the instructions, when executed by one or more processors, cause the processors to perform operations comprising:

receiving a user request through a conversation interface of the intelligent automated assistant, the user request comprising at least a speech input received from a user;

identifying a respective candidate domain relevant to the user request from a plurality of predefined domains, wherein each predefined domain presents a respective area of service offered by the intelligent automated assistant, and wherein the respective candidate domain provides a reservation service to the user;

making a reservation in accordance with at least the user request; and

proactively offering an option to share information regarding the reservation with a selected group of one or more other users.

11. The computer readable storage medium of claim 10 , wherein the operations further comprise:

providing feedback to the user through the conversation interface of the intelligent automated assistant, wherein the feedback elicits additional input from the user to specify one or more parameters associated with the respective candidate domain.

12. The computer readable storage medium of claim 11 , wherein the feedback offers suggestions based on respective parameters associated with the respective candidate domain.

13. The computer readable storage medium of claim 11 , wherein the feedback offers suggestions based on alternative interpretations of the speech input provided by a language interpretation component of the intelligent automated assistant.

14. The computer readable storage medium of claim 11 , wherein the user request further includes context information and the feedback offers suggestions based on the context information.

15. The computer readable storage medium of claim 10 , wherein the operations further comprise:

proactively providing a suggestion to the user after gathering user input under the respective candidate domain, wherein the suggestion offers to perform a task under another domain related to the respective candidate domain.

16. The computer readable storage medium of claim 10 , wherein the proactively offering further comprises:

proactively offering the user an option to send an invitation for the reservation to the selected group of one or more other users.

17. The computer readable storage medium of claim 10 , wherein sending the invitation for the reservation to the selected group of one or more other users further comprises sending the invitation with directions to the selected group of one or more other users.

18. The computer readable storage medium of claim 10 , wherein the operations further comprise:

setting a reminder on a calendar regarding the reservation.

19. A system, comprising:

one or more processors; and

memory storing instructions, the instructions, when executed by the one or more processors, cause the one or more processors to perform operations comprising:

receiving a user request through a conversation interface of the intelligent automated assistant, the user request comprising at least a speech input received from a user;

identifying a respective candidate domain relevant to the user request from a plurality of predefined domains, wherein each predefined domain presents a respective area of service offered by the intelligent automated assistant, and wherein the respective candidate domain provides a reservation service to the user;

making a reservation in accordance with at least the user request; and

proactively offering an option to share information regarding the reservation with a selected group of one or more other users.

20. The system of claim 19 , wherein the operations further comprise:

providing feedback to the user througth the conversation interface of the intelligent automated assistant, wherein the feedback elicits additional input from the user to specify one or more parameters associated with the respective candidate domain.

21. The system of claim 20 , wherein the feedback offers suggestions based on respective parameters associated with the respective candidate domain.

22. The system of claim 20 , wherein the feedback offers suggestions based on alternative interpretations of the speech input provided by a language interpretation component of the intelligent automated assistant.

23. The system of claim 20 , wherein the user request further includes context information and the feedback offers suggestions based on the context information.

24. The system of claim 19 , wherein the operations further comprise:

proactively providing a suggestion to the user after gathering user input under the respective candidate domain, wherein the suggestion offers to perform a task under another domain related to the respective candidate domain.

25. The system of claim 19 , wherein the proactively offering comprises proactively offering the user an option to send an invitation for the reservation to the selected group of one or more other users.

26. The system of claim 19 , wherein sending the invitation for the reservation to the selected group of one or more other users further comprises sending the invitation with directions to the selected group of one or more other users.

27. The system of claim 19 , wherein the operations further comprise:

setting a reminder on a calendar regarding the reservation.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 27, 2013
From: GRUBER, THOMAS ROBERT; CHEYER, ADAM JOHN; GUZZONI, DIDIER RENE; BRIGHAM, CHRISTOPHER DEAN; GIULI, RICHARD DONALD; BASTEA-FORTE, MARCELLO; SADDLER, HARRY JOSEPH
To: APPLE INC.
Reel/Frame 030099/0771 →
Continuity (3)
Continuation 12987982 · Jan 10, 2011
Provisional Application 61295774 · Jan 18, 2010
Related Publication 20130110518A1 · May 2, 2013