Controlling alert notification

1. An apparatus for managing a multi-function device through a network, said apparatus comprising:

a monitoring part configured to monitor the multi-function device through the network and detect an occurrence of an alert condition at the multi-function device at a first time;

a storage part configured to store importance level information for a plurality of types of alert conditions, wherein

the stored importance level information, for each alert condition type amongst the plurality of types of alert conditions, associates the alert condition type with an importance level amongst a plurality of importance levels and associates the importance level with a corresponding notification deferment time amount amongst a plurality of notification periods of time; and

a control part that determines, based on the stored important level information and a type of the detected alert condition, the importance level of the detected alert condition, and determines whether a notification deferment condition is present based on whether the importance level is at or above a predetermined importance level threshold, and

in a case that the notification deferment condition is not present, the control part outputs a trigger signal to trigger a notification operation, the notification operation including generating an alert notification and transmitting the generated alert notification through the network, and

in a case that the notification deferment condition is present, the control part determines based on the stored importance level information the notification deferment time amount associated with the importance level of the detected alert condition and defers triggering the notification operation for the notification deferment time amount indicated in the stored importance level information as being associated with the importance level of the detected alert condition, and beginning at the first time when the alert condition is detected; and

a notification generation part configured to perform the notification operation, when the notification generation part receives the trigger signal from the control part,

wherein after the notification deferment time amount has expired, the control part determines whether the same alert condition has occurred at least a predetermined number of times within the notification deferment time amount, and in a case that the control part determines that the same alert condition has occurred at least the predetermined number of times within the notification deferment time amount, the control part causes the notification generation part to perform the notification operation.

2. The apparatus of claim 1 , wherein the notification deferment condition is whether the alert condition is not a critical type, and in a case that the alert condition is a critical type, the control part triggers the notification operation, and in a case that the alert condition is not a critical type, the control part defers triggering the notification operation for the notification deferment period.

3. The apparatus of claim 1 ,

wherein when the alert condition is detected by the monitoring part, the control part only outputs the trigger signal if the importance level corresponding to the detected alert condition is at or above a predetermined importance level threshold.

4. The apparatus of claim 1 , wherein the control part determines a duration of the notification deferment period, based on a type of the detected alert condition.

5. The apparatus of claim 1 , wherein after the notification deferment period has expired, the control part causes the notification generation part to perform the notification operation, only if the control part determines that the alert condition has been sustained throughout the notification deferment period.

6. The apparatus of claim 1 , wherein the control part triggers the notification operation during the notification deferment period, if the control part determines that the alert condition occurred at least a first number of times during the notification deferment period.

7. The apparatus of claim 1 , wherein after the notification deferment period has expired, the control part triggers the notification operation, only if the control part determines that the next occurrence of the alert condition is after the expiration of the notification deferment period.

8. A method for managing a multi-function device through a network by an apparatus, said method comprising:

monitoring the multi-function device through the network and detecting an occurrence of an alert condition at the multi-function device at a first time;

storing and maintaining importance level information for a plurality of types of alert conditions, wherein

the stored importance level information, for each alert condition type amongst the plurality of types of alert conditions, associates the alert condition type with an importance level amongst a plurality of importance levels and associates the importance level with a corresponding notification deferment time amount amongst a plurality of notification periods of time;

determining, based on a type of the detected alert condition, the importance level of the detected alert condition, and determining whether a notification deferment condition is present based on whether the importance level is at or above a predetermined importance level threshold, and

in a case that the notification deferment condition is not present, outputting a trigger signal to trigger a notification operation, the notification operation including generating an alert notification and transmitting the generated alert notification through the network, and

in a case that the notification deferment condition is present, determining based on the stored importance level information the notification deferment time amount associated with the importance level of the detected alert condition and deferring triggering the notification operation for the notification deferment time amount indicated in the stored importance level information as being associated with the importance level of the detected alert condition, and beginning at the first time when the alert condition is detected;

determining, in the case that the notification deferment condition is present, after the notification deferment time amount has expired, whether the same alert condition has occurred at least a predetermined number of times within the notification deferment time amount, and in a case that it is determined that the same alert condition has occurred at least the predetermined number of times within the notification deferment time amount, outputting the trigger signal to trigger the notification operation; and

performing the notification operation, when the trigger signal is outputted.

9. The method of claim 8 , wherein the notification deferment condition is whether the alert condition is not a critical type, and in a case that the alert condition is a critical type, the notification operation is triggered, and in a case that the alert condition is not a critical type, the notification operation is deferred for the notification deferment period.

10. The method of claim 8 , further comprising determining a duration of the notification deferment period, based on a type of the detected alert condition.

11. The method of claim 8 , further comprising:

storing deferment period information indicating a plurality of alert conditions and, for each of the alert conditions, a corresponding notification deferment period; and

deferring the notification operation, in the case that the notification deferment condition is present, for the notification deferment period corresponding to the detected alert condition.

12. The method of claim 8 , further comprising causing the notification operation to be performed after the notification deferment period has expired, only if it is determined that the alert condition has been sustained throughout the notification deferment period.

13. The method of claim 8 , further comprising causing the notification operation to be performed after the notification deferment period has expired, only if it is determined that the next occurrence of the alert condition is after the expiration of the notification deferment period.

14. A system including:

a multi-function device; and

an apparatus for managing the multi-function device through a network, said apparatus comprising:

a monitoring part configured to monitor the multi-function device through the network and detect an occurrence of an alert condition at the multi-function device at a first time;

a storage part configured to store importance level information for a plurality of types of alert conditions, wherein

the stored importance level information, for each alert condition type amongst the plurality of types of alert conditions, associates the alert condition type with an importance level amongst a plurality of importance levels and associates the importance level with a corresponding notification deferment time amount amongst a plurality of notification periods of time; and

a control part that determines, based on the stored important level information and a type of the detected alert condition, the importance level of the detected alert condition, and determines whether a notification deferment condition is present based on whether the importance level is at or above a predetermined importance level threshold, and

in a case that the notification deferment condition is not present, the control part outputs a trigger signal to trigger a notification operation, the notification operation including generating an alert notification and transmitting the generated alert notification through the network, and

in a case that the notification deferment condition is present, the control part determines based on the stored importance level information the notification deferment time amount associated with the importance level of the detected alert condition and defers triggering the notification operation for the notification deferment time amount indicated in the stored importance level information as being associated with the importance level of the detected alert condition, and beginning at the first time when the alert condition is detected; and

a notification generation part configured to perform the notification operation, when the notification generation part receives the trigger signal from the control part,

wherein control part determines whether the alert condition is a critical type in which the multi-function device is suffering a serious problem that requires immediate attention, and in a case that the alert condition is a critical type, the control part triggers the notification operation, and in a case that the alert condition is not a critical type, the control part defers triggering the notification operation for the notification deferment time amount.

15. The system of claim 14 , wherein the control part determines a duration of the notification deferment period, based on a type of the detected alert condition.

16. The system of claim 14 , wherein after the notification deferment period has expired, the control part causes the notification generation part to perform the notification operation, only if the control part determines that the alert condition has been sustained throughout the notification deferment period.