Method and system for an automated dispatch protocol
A method and system for an automated dispatch protocol are described. Display information may be generated for multiple dispatch schemes that correspond to different types of emergency responses. Once a dispatch scheme is selected, a computer-aided dispatcher (CAD) may generate electronic broadcast instructions that are to be wirelessly transmitted to one or more emergency responders. The dispatch scheme selection may be in response to an input provided by an operator of a viewing station in which the display information is presented. One or more signals may be generated such that the CAD and/or an emergency responder locator can identify the emergency responders to be dispatched. The signals may include incident location information received from an emergency service and/or incident location information computed from coordinate information received from one or more sensors.
1. A method for handling emergency responses, comprising:
displaying, in response to an activation input, a plurality of graphics at the same time in a graphical user interface, each of the graphics corresponding to a different dispatch scheme for responding to an incident, each of the dispatch schemes corresponding to a different type of emergency response and having rules that define a set of emergency responder options, and each of the emergency responder options having a fixed number and combination of initial emergency responders from different emergency agencies based on the type of emergency response and the geographical area associated with the incident;
receiving an input to select one of the plurality of graphics and its corresponding dispatch scheme;
identifying multiple emergency responders for the selected dispatch scheme based on the respective set of emergency responder options by determining availability of the initial emergency responders and determining availability of a next emergency responder only when one or more of the initial emergency responders is unavailable, wherein the initial emergency responders and the next emergency responder are selected based at least in part on a location of the respective emergency responder and dynamic calculations to a location of the incident that take into account traffic and road considerations, and wherein the location of the respective emergency responder is updated using navigation system information; and
generating, based on the selected dispatch scheme, one or more signals to be utilized by a computer-aided dispatcher (CAD) to generate electronic broadcast instructions that are to be wirelessly transmitted to the identified emergency responders.
2. The method of claim 1 , wherein the selection of the one dispatch scheme is in response to input provided by an operator of a viewing station in which the display information is presented.
3. The method of claim 1 , wherein the one or more signals comprise information that is utilized by the CAD to identify the emergency responders for the selected dispatch scheme.
4. The method of claim 1 , comprising receiving incident location information having the location of the incident, wherein the one or more signals to be utilized by the CAD comprise the incident location information.
5. The method of claim 1 , comprising generating, based on the selected dispatch scheme, one or more signals comprising information that is utilized by an emergency responder locator to identify the emergency responders.
6. The method of claim 1 , comprising:
displaying a video feed from a surveillance camera, the activation input being received in response to an incident detected in the video feed being displayed;
receiving, from the same surveillance camera and in response to the activation input, sensor coordinates associated with the location of the incident; and
converting the sensor coordinates to incident location information, wherein the one or more signals to be utilized by the CAD comprise the incident location information.
7. The method of claim 6 , further comprising:
identifying street information from the incident location information; and
displaying, based on the street information, the location of the incident in a map for operator usage.
8. The method of claim 1 , comprising:
displaying a video feed from a surveillance camera, the activation input being received in response to an incident detected in the video feed being displayed;
receiving, from the same surveillance camera and in response to the activation input, sensor coordinates associated with the location of the incident;
converting the sensor coordinates to incident location information; and
generating, based on the selected dispatch scheme, one or more signals to be utilized by an emergency responder locator to identify the emergency responder, wherein the one or more signals to be utilized by the emergency responder locator comprise the incident location information.
9. A non-transitory computer readable media having stored thereon a computer program having at least one code section for handling emergency responses, the at least one code section being executable by a computer to cause the computer to perform steps comprising:
displaying, in response to an activation input, a plurality of graphics at the same time in a graphical user interface, each of the graphics corresponding to a different dispatch scheme for responding to an incident, each of the dispatch schemes corresponding to a different type of emergency response and having rules that define a set of emergency responder options, and each of the emergency responder options having a fixed number and combination of initial emergency responders from different emergency agencies incident;
receiving an input to select one of the plurality of graphics and its corresponding dispatch scheme;
identifying multiple emergency responders for the selected dispatch scheme based on the respective set of emergency responder options by determining availability of the initial emergency responders and determining availability of a next emergency responder only when one or more of the initial emergency responders is unavailable, wherein the initial emergency responders and the next emergency responder are selected based at least in part on a location of the respective emergency responder and dynamic calculations to a location of the incident that take into account traffic and road considerations, and wherein the location of the respective emergency responder is updated using navigation system information; and
generating, based on the selected dispatch scheme, one or more signals to be utilized by a computer-aided dispatcher (CAD) to generate electronic broadcast instructions that are to be wirelessly transmitted to the identified emergency responders.
10. The non-transitory computer readable media of claim 9 , wherein the selection of the one dispatch scheme is in response to input provided by an operator of a viewing station in which the display information is presented.
11. The non-transitory computer readable media of claim 9 , wherein the one or more signals comprise information that is utilized by the CAD to identify the emergency responders for the selected dispatch scheme.
12. The non-transitory computer readable media of claim 9 , wherein:
the at least one code section comprises code for receiving incident location information having the location of the incident;
and
the one or more signals to be utilized by the CAD comprise the incident location information.
13. The non-transitory computer readable media of claim 9 , wherein the at least one code section comprises code for generating, based on the selected dispatch scheme, one or more signals comprising information that is utilized by an emergency responder locator to identify the emergency responders.
14. The non-transitory computer readable media of claim 9 , wherein the at least one code section comprises code for:
displaying a video feed from a surveillance camera, the activation input being received in response to an incident detected in the video feed being displayed;
receiving, from the same surveillance camera and in response to the activation input, sensor coordinates associated with the location of the incident; and
converting the sensor coordinates to incident location information, wherein the one or more signals to be utilized by the CAD comprise the incident location information.
15. The non-transitory computer readable media of claim 14 , wherein:
the at least one code section comprises code for identifying street information from the incident location information; and
the at least one code section comprises code for displaying, based on the street information, the location of the incident in a map for operator usage.
16. The non-transitory computer readable media of claim 9 , wherein the at least one code section comprises code for:
displaying a video feed from a surveillance camera, the activation input being received in response to an incident detected in the video feed being displayed;
receiving, from the same surveillance camera and in response to the activation input, sensor coordinates associated with the location of the incident;
converting the sensor coordinates to incident location information; and
generating, based on the selected dispatch scheme, one or more signals to be utilized by an emergency responder locator to identify the emergency responder, wherein the one or more signals to be utilized by the emergency responder locator comprise the incident location information.
17. A system for handling emergency responses, comprising:
one or more processors that are operable to:
display, in response to an activation input, a plurality of graphics at the same time in a graphical user, each of the graphics corresponding to a different dispatch scheme for responding to an incident, each of the dispatch schemes corresponding to a different type of emergency response and having rules that define a set of emergency responder options, and each of the emergency responder options having a fixed number and combination of initial emergency responders from different emergency agencies based on the type of emergency response and the geographical area associated with the incident;
receive input to select one of the plurality of graphics and its corresponding dispatch scheme; and
identify multiple emergency responders for the selected dispatch scheme from the respective set of emergency responder options by determining availability of the initial emergency responders and determining availability of a next emergency responder only when one or more of the initial emergency responders is unavailable, wherein the initial emergency responders and the next emergency responder are selected based at least in part on a location of the respective emergency responder and dynamic calculations to a location of the incident that take into account traffic and road considerations, and wherein the location of the respective emergency responder is updated using navigation system information; and
generate, based on the selected dispatch scheme, one or more signals to be utilized by a computer-aided dispatcher (CAD) to generate electronic broadcast instructions that are to be wirelessly transmitted to the identified emergency responder.
18. The system of claim 17 , wherein the selection of the one dispatch scheme is in response to input provided by an operator of a viewing station in which the display information is presented.
19. The system of claim 17 , wherein the one or more signals comprise information that is utilized by the CAD to identify the emergency responders for the selected dispatch scheme.
20. The system of claim 17 , wherein:
the one or more processors are operable to receive incident location information having the location of the incident; and
the one or more signals to be utilized by the CAD comprise the incident location information.
21. The system of claim 17 , wherein the one or more processors are operable to generate, based on the selected dispatch scheme, one or more signals comprising information emergency responder locator to identify the emergency responders.
22. The system of claim 17 , wherein the one or more processors are operable to:
display a video feed from a surveillance camera, the activation input being received in response to an incident detected in the video feed being displayed;
receive, from the same surveillance camera and in response to the activation input, sensor coordinates associated with the location of the incident; and
convert the sensor coordinates to incident location information, wherein the one or more signals to be utilized by the CAD comprise the incident location information.
23. The system of claim 22 , wherein the one or more processors are operable to:
identify street information from the incident location information; and
display, based on the street information, the location of the incident in a map operator usage.
24. The system of claim 17 , wherein the one or more processors are operable to:
display a video feed from a surveillance camera, the activation input being received in response to an incident detected in the video feed being displayed;
receive, from the same surveillance camera and in response to the activation input, sensor coordinates associated with the location of the incident;
convert the sensor coordinates to incident location information; and
generate, based on the selected dispatch scheme, one or more signals to be utilized by an emergency responder locator to identify the emergency responder, wherein the one or more signals to be utilized by the emergency responder locator comprise the incident location information.
25. The system of claim 17 , wherein the one or more processors are operable to synchronize the surveillance camera with one or more other surveillance cameras using the CAD to form a virtual surveillance ring around the location of the incident associated with the activation input.