IP Library Granted Patent US 8,930,979
Granted Patent B2
US 8,930,979 · App. 12/944,648 · Granted Jan 6, 2015

Apparatus and methods for identifying and characterizing latency in a content delivery network

Inventors: Justin Tidwell (Waxhaw, NC); Eduardo Samame (Rowayton, CT); Craig Engel (Shamong, NJ)
Assignee: Time Warner Cable Enterprises LLC
H04N21/6587H04N60/33H04N20/12H04N21/25833H04N21/2625
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Quick Facts
Patent No.
US 8,930,979
App. No.
12/944,648
Granted
Jan 6, 2015
Kind
B2
Abstract

Methods and apparatus for identification and characterization of latency in a content delivery network. In one embodiment, interaction of users with content is recorded via the collection of a plurality of tuning records; the latency is then utilize to adjust the timing on the tuning records to account for lapses in time for sending these from between entities of the network and the user devices, and for processing occurring at the devices as required. The latency is determined by taking into account an experimentally or manufacturer-derived device specific latency component, and a network latency component. The network latency component is determined in one variant by sending a message to the device from the network requesting a current system time (or other response). Once the timing of the tuning records is adjusted, these tuning records may be relied upon as being accurate representations of subscriber interaction with content on a second-by-second basis. Accordingly, tuning records may be obtained and analyzed for content which lasts for very short periods of time (e.g. advertisements).

Claims (53)

1. A method for providing data relating to interaction of a client device of a content distribution network with one or more portions of programming content provided over said content distribution network, said method comprising:

determining a first latency attributable to said client device;

determining a second latency attributable to a network path within said content distribution network which said programming content must take to be provided to said client device;

utilizing said first latency attributable to said client device and said second latency attributable to said network path to determine an aggregate latency specific to said client device;

collecting data relating to instances of interaction instantiated by button presses performed by said client device with respect to said one or more portions of said programming content; and

adjusting an identified time of said collected data relating to instances of interaction based on said aggregate latency.

2. The method of claim 1 , wherein said act of determining said first latency attributable to said client device comprises:

receiving second data comprising said first latency attributable to said client device from a manufacturer of said client device;

storing said second data; and

retrieving said second data upon said collection of said data relating to instances of said interaction instantiated by button presses performed by said client device with respect to said one or more portions of said programming content.

3. The method of claim 1 , wherein said act of determining a second latency attributable to said network path comprises:

sending a request for a current system time to said client device at a first time;

receiving in response to said request a message from said client device indicating a second time; and

determining said second latency attributable to said network path as being a portion of a difference between said first time and said second time.

4. The method of claim 3 , wherein said act of utilizing said first latency attributable to said client device and said second latency attributable to said network path to determine said aggregate latency specific to said client device comprises applying a mathematical algorithm which takes into account said portion of said difference between said first time and said second time, and said first latency attributable to said client device.

5. The method of claim 1 , wherein said act of adjusting said act of adjusting said identified time of said collected data based on said aggregate latency comprises adjusting time data associated with individual ones of said data relating to said instances of interaction by button presses performed by said client device with respect to said one or more portions of said programming content to accurately represent a time at which said individual ones of said data were collected given said aggregate latency.

6. The method of claim 1 , wherein said data relating to instances of interaction instantiated by button presses performed by said client device with respect to said one or more portions of said programming content comprises data received from said client device and identifying at least one of:

a request to tune-in to one of said portions of said programming content;

a request to tune-out of one of said portions of said programming content; and

a request to tune-away from one of said portions of said programming content.

7. The method of claim 1 , wherein said data relating to instances of interaction instantiated by button presses performed by said client device with respect to said one or more portions of said programming content comprises data received from said client device, and said method further comprises identifying a trick mode operation performed with respect to one of said one or more portions said programming content.

8. The method of claim 1 , wherein said content distribution network comprises a managed network, and said act of adjusting said identified time of said collected data based on said aggregate latency is performed by a server maintained at a headend of said content distribution network by an operator of said content distribution network.

9. A non-transitory computer readable apparatus comprising a storage medium, said storage medium configured to store at least one computer program thereon, said computer program comprising a plurality of instructions, said plurality of instructions configured to, when executed by a processing apparatus:

determine a first latency attributable to a client device of a content distribution network;

send a request for a current system time to said client device at a first time;

receive in response to said request, a message from said client device which indicates a second time;

determine a second latency attributable to a network path within said content distribution network which programming content must take in order to be provided to said client device as being a portion of a difference between said first time and said second time;

utilize said first latency attributable to said client device and said second latency attributable to said network path to determine an aggregate latency specific to said client device;

collect data relating to instances of interaction instantiated by button presses performed by said client device with respect to said one or more portions of said programming content; and

adjust an identified time of said collected data based at least in part on said aggregate latency.

10. The apparatus of claim 9 , wherein said determination of said first latency attributable to said client device comprises reception of second data comprising said first latency attributable to said client device from a manufacturer of said client device.

11. The apparatus of claim 9 , wherein utilization of said first latency attributable to said client device and said second latency attributable to said path within said content distribution network to determine said aggregate latency comprises application of a mathematical algorithm which takes into account said portion of said difference between said first time and said second time.

12. The apparatus of claim 9 , wherein said adjustment of said identified time causes said each of said plurality of collected data records to accurately represent a time at which individual ones thereof were collected given said aggregate latency.

13. The apparatus of claim 9 , wherein said plurality of data records relating to said interaction of said client device with said content comprises data received from said client device and configured to identify at least one of a request to tune-in to said content and a request to tune-away from said content.

14. The apparatus of claim 9 wherein:

said plurality of data records relating to said interaction of said client device with said content comprise data received from said client device; and

said plurality of instructions are further configured to, when executed by said processing apparatus, identify a trick mode operation performed with respect to said content by said client device.

15. The apparatus of claim 14 , wherein said content distribution network comprises a managed network and said processing apparatus comprises a server maintained at a headend of said managed network by an operator thereof.

16. An apparatus configured to provide data relating to interaction of a client device of a content distribution network with one or more portions of programming content provided over said content distribution network, said apparatus comprising:

a processor;

a storage element in data communication with said processor, said storage element comprising at least one computer program, said at least one program comprising a plurality of instructions configured to, when executed by said processor:

determine a first latency attributable to said client device;

determine a second latency attributable to a network path within said content distribution network which said programming content must take in order to be provided to said client device;

utilize said first latency attributable to said client device and said second latency attributable to said network path to determine an aggregate latency specific to said client device;

collect data relating to instances of interaction instantiated by button presses performed by said client device with respect to said one or more portions of said programming content; and

adjust time data associated with individual ones of said data relating to said instances of interaction by button presses performed by said client device with respect to said one or more portions of said programming content to accurately represent a time at which said individual ones of said data were collected given said aggregate latency.

17. The apparatus of claim 16 , wherein said determination of said first latency comprises collection of data comprising a latency attributable to said client device from a manufacturer of said device.

18. The apparatus of claim 16 , wherein said determination of said second latency comprises:

relay of a request to said client device at a first time;

in response to said relay, collection of a message from said client device which indicates a second time; and

deteimination of a difference between said first time and said second time, said difference comprising said second latency attributable to said network path.

19. The apparatus of claim 16 , wherein said plurality of instructions are further configured to, when executed, based on said adjustment of said time data, remove a particular scene or image from said specific ones of said plurality of content.

20. The apparatus of claim 16 , wherein said plurality of instructions are further configured to, when executed, based on said adjustment of said time data, replace a first one of said specific ones of said plurality of content with second content.

Assignments (6)
SECURITY INTEREST Recorded Jul 17, 2018
From: ADCAST NORTH CAROLINA CABLE ADVERTISING, LLC; ALABANZA LLC; AMERICA'S JOB EXCHANGE LLC; COAXIAL COMMUNICATIONS OF CENTRAL OHIO LLC; DUKENET COMMUNICATIONS HOLDINGS, LLC; DUKENET COMMUNICATIONS, LLC; ICI HOLDINGS, LLC; INSIGHT BLOCKER LLC; INSIGHT CAPITAL LLC; INSIGHT COMMUNICATIONS COMPANY LLC; INSIGHT COMMUNICATIONS COMPANY, L.P; INSIGHT COMMUNICATIONS MIDWEST, LLC; INSIGHT COMMUNICATIONS OF CENTRAL OHIO, LLC; INSIGHT COMMUNICATIONS OF KENTUCKY, L.P.; INSIGHT INTERACTIVE, LLC; INSIGHT KENTUCKY CAPITAL, LLC; INSIGHT KENTUCKY PARTNERS I, L.P.; INSIGHT KENTUCKY PARTNERS II, L.P.; INSIGHT MIDWEST HOLDINGS, LLC; INSIGHT MIDWEST, L.P.; INSIGHT PHONE OF INDIANA, LLC; INSIGHT PHONE OF KENTUCKY, LLC; INSIGHT PHONE OF OHIO, LLC; INTERACTIVE CABLE SERVICES, LLC; INTREPID ACQUISITION LLC; NAVISITE LLC; NEW WISCONSIN PROCUREMENT LLC; OCEANIC TIME WARNER CABLE LLC; PARITY ASSETS, LLC; TIME WARNER CABLE BUSINESS LLC; TIME WARNER CABLE ENTERPRISES LLC; TIME WARNER CABLE INFORMATION SERVICES (ALABAMA), LLC; TIME WARNER CABLE INFORMATION SERVICES (ARIZONA), LLC; TIME WARNER CABLE INFORMATION SERVICES (CALIFORNIA), LLC; TIME WARNER CABLE INFORMATION SERVICES (COLORADO), LLC; TIME WARNER CABLE INFORMATION SERVICES (HAWAII), LLC; TIME WARNER CABLE INFORMATION SERVICES (IDAHO), LLC; TIME WARNER CABLE INFORMATION SERVICES (ILLINOIS), LLC; TIME WARNER CABLE INFORMATION SERVICES (INDIANA), LLC; TIME WARNER CABLE INFORMATION SERVICES (KANSAS), LLC; TIME WARNER CABLE INFORMATION SERVICES (KENTUCKY), LLC; TIME WARNER CABLE INFORMATION SERVICES (MAINE), LLC; TIME WARNER CABLE INFORMATION SERVICES (MASSACHUSETTS), LLC; TIME WARNER CABLE INFORMATION SERVICES (MICHIGAN), LLC; TIME WARNER CABLE INFORMATION SERVICES (MISSOURI), LLC; TIME WARNER CABLE INFORMATION SERVICES (NEBRASKA), LLC; TIME WARNER CABLE INFORMATION SERVICES (NEW HAMPSHIRE), LLC; TIME WARNER CABLE INFORMATION SERVICES (NEW JERSEY), LLC; TIME WARNER CABLE INFORMATION SERVICES (NEW MEXICO) LLC; TIME WARNER CABLE INFORMATION SERVICES (NEW YORK), LLC; TIME WARNER CABLE INFORMATION SERVICES (NORTH CAROLINA), LLC; TIME WARNER CABLE INFORMATION SERVICES (OHIO), LLC; TIME WARNER CABLE INFORMATION SERVICES (PENNSYLVANIA), LLC; TIME WARNER CABLE INFORMATION SERVICES (SOUTH CAROLINA), LLC; TIME WARNER CABLE INFORMATION SERVICES (TENNESSEE), LLC; TIME WARNER CABLE INFORMATION SERVICES (TEXAS), LLC; TIME WARNER CABLE INFORMATION SERVICES (VIRGINIA), LLC; TIME WARNER CABLE INFORMATION SERVICES (WASHINGTON), LLC; TIME WARNER CABLE INFORMATION SERVICES (WEST VIRGINIA), LLC; TIME WARNER CABLE INFORMATION SERVICES (WISCONSIN), LLC; TIME WARNER CABLE INTERNATIONAL LLC; TIME WARNER CABLE INTERNET HOLDINGS III LLC; TIME WARNER CABLE INTERNET HOLDINGS LLC; TIME WARNER CABLE INTERNET LLC; TIME WARNER CABLE MEDIA LLC; TIME WARNER CABLE MIDWEST LLC; TIME WARNER CABLE NEW YORK CITY LLC; TIME WARNER CABLE NORTHEAST LLC; TIME WARNER CABLE PACIFIC WEST LLC; TIME WARNER CABLE SERVICES LLC; TIME WARNER CABLE SOUTHEAST LLC; TIME WARNER CABLE SPORTS LLC; TIME WARNER CABLE TEXAS LLC; TWC ADMINISTRATION LLC; TWC COMMUNICATIONS, LLC; TWC DIGITAL PHONE LLC; TWC MEDIA BLOCKER LLC; TWC NEWCO LLC; TWC NEWS AND LOCAL PROGRAMMING HOLDCO LLC; TWC NEWS AND LOCAL PROGRAMMING LLC; TWC REGIONAL SPORTS NETWORK I LLC; TWC SECURITY LLC; TWC SEE HOLDCO LLC; TWC WIRELESS LLC; TWC/CHARTER DALLAS CABLE ADVERTISING, LLC; TWCIS HOLDCO LLC; WISCONSIN PROCUREMENT HOLDCO LLC; BRIGHT HOUSE NETWORKS, LLC; BRIGHT HOUSE NETWORKS INFORMATION SERVICES (ALABAMA), LLC; BRIGHT HOUSE NETWORKS INFORMATION SERVICES (CALIFORNIA), LLC; BRIGHT HOUSE NETWORKS INFORMATION SERVICES (FLORIDA), LLC; BRIGHT HOUSE NETWORKS INFORMATION SERVICES (INDIANA), LLC; BRIGHT HOUSE NETWORKS INFORMATION SERVICES (MICHIGAN), LLC; BHN SPECTRUM INVESTMENTS, LLC; BHN HOME SECURITY SERVICES, LLC; AMERICAN CABLE ENTERTAINMENT COMPANY, LLC; ATHENS CABLEVISION, LLC; AUSABLE CABLE TV, LLC; BRESNAN BROADBAND HOLDINGS, LLC; BRESNAN BROADBAND OF COLORADO, LLC; BRESNAN BROADBAND OF MONTANA, LLC; BRESNAN BROADBAND OF UTAH, LLC; BRESNAN BROADBAND OF WYOMING, LLC; BRESNAN COMMUNICATIONS, LLC; BRESNAN DIGITAL SERVICES, LLC; BRESNAN MICROWAVE OF MONTANA, LLC; CABLE EQUITIES COLORADO, LLC; CABLE EQUITIES OF COLORADO MANAGEMENT LLC CC 10, LLC; CC FIBERLINK, LLC; CC MICHIGAN, LLC; CC SYSTEMS, LLC; CC V HOLDINGS, LLC; CC VI FIBERLINK, LLC; CC VI OPERATING COMPANY, LLC; CC VII FIBERLINK, LLC; CC VIII FIBERLINK, LLC; CC VIII HOLDINGS, LLC; CC VIII OPERATING, LLC; CC VIII, LLC; CCO FIBERLINK, LLC; CCO HOLDCO TRANSFERS VII, LLC; CCO LP, LLC; CCO NR HOLDINGS, LLC; CCO PURCHASING, LLC; CCO SOCAL I, LLC; CCO SOCAL II, LLC; CCO SOCAL VEHICLES, LLC; CCO TRANSFERS, LLC; CHARTER ADVANCED SERVICES (AL), LLC; CHARTER ADVANCED SERVICES (CA), LLC; CHARTER ADVANCED SERVICES (CO), LLC; CHARTER ADVANCED SERVICES (CT), LLC; CHARTER ADVANCED SERVICES (GA), LLC; CHARTER ADVANCED SERVICES (IL), LLC; CHARTER ADVANCED SERVICES (IN), LLC; CHARTER ADVANCED SERVICES (KY), LLC; CHARTER ADVANCED SERVICES (LA), LLC; CHARTER ADVANCED SERVICES (MA), LLC; CHARTER ADVANCED SERVICES (MD), LLC; CHARTER ADVANCED SERVICES (MI), LLC; CHARTER ADVANCED SERVICES (MN), LLC; CHARTER ADVANCED SERVICES (MO), LLC; CHARTER ADVANCED SERVICES (MS), LLC; CHARTER ADVANCED SERVICES (MT), LLC; CHARTER ADVANCED SERVICES (NC), LLC; CHARTER ADVANCED SERVICES (NE), LLC; CHARTER ADVANCED SERVICES (NH), LLC; CHARTER ADVANCED SERVICES (NV), LLC; CHARTER ADVANCED SERVICES (NY), LLC; CHARTER ADVANCED SERVICES (OH), LLC; CHARTER ADVANCED SERVICES (OR), LLC; CHARTER ADVANCED SERVICES (PA), LLC; CHARTER ADVANCED SERVICES (SC), LLC; CHARTER ADVANCED SERVICES (TN), LLC; CHARTER ADVANCED SERVICES (TX), LLC; CHARTER ADVANCED SERVICES (UT), LLC; CHARTER ADVANCED SERVICES (VA), LLC; CHARTER ADVANCED SERVICES (VT), LLC; CHARTER ADVANCED SERVICES (WA), LLC; CHARTER ADVANCED SERVICES (WI), LLC; CHARTER ADVANCED SERVICES (WV), LLC; CHARTER ADVANCED SERVICES (WY), LLC; CHARTER ADVANCED SERVICES VIII (MI), LLC; CHARTER ADVANCED SERVICES VIII (MN), LLC; CHARTER ADVANCED SERVICES VIII (WI), LLC; CHARTER ADVERTISING OF SAINT LOUIS, LLC; CHARTER CABLE OPERATING COMPANY, LLC; CHARTER CABLE PARTNERS, LLC; CHARTER COMMUNICATIONS ENTERTAINMENT I, LLC; CHARTER COMMUNICATIONS ENTERTAINMENT II, LLC; CHARTER COMMUNICATIONS ENTERTAINMENT, LLC; CHARTER COMMUNICATIONS OF CALIFORNIA, LLC; CHARTER COMMUNICATIONS OPERATING CAPITAL CORP.; CHARTER COMMUNICATIONS OPERATING, LLC; CHARTER COMMUNICATIONS PROPERTIES LLC; CHARTER COMMUNICATIONS V, LLC; CHARTER COMMUNICATIONS VENTURES, LLC; CHARTER COMMUNICATIONS VI, L.L.C.; CHARTER COMMUNICATIONS VII, LLC; CHARTER COMMUNICATIONS, LLC; CHARTER DISTRIBUTION, LLC; CHARTER FIBERLINK - ALABAMA, LLC; CHARTER FIBERLINK - GEORGIA, LLC; CHARTER FIBERLINK - ILLINOIS, LLC; CHARTER FIBERLINK - MARYLAND II, LLC; CHARTER FIBERLINK - MICHIGAN, LLC; CHARTER FIBERLINK - MISSOURI, LLC; CHARTER FIBERLINK - NEBRASKA, LLC; CHARTER FIBERLINK - PENNSYLVANIA, LLC; CHARTER FIBERLINK - TENNESSEE, LLC; CHARTER FIBERLINK AR-CCVII, LLC; CHARTER FIBERLINK CA-CCO, LLC; CHARTER FIBERLINK CC VIII, LLC; CHARTER FIBERLINK CCO, LLC; CHARTER FIBERLINK CT-CCO, LLC; CHARTER FIBERLINK LA-CCO, LLC; CHARTER FIBERLINK MA-CCO, LLC; CHARTER FIBERLINK MS-CCVI, LLC; CHARTER FIBERLINK NC-CCO, LLC; CHARTER FIBERLINK NH-CCO, LLC; CHARTER FIBERLINK NV-CCVII, LLC; CHARTER FIBERLINK NY-CCO, LLC; CHARTER FIBERLINK OH-CCO, LLC; CHARTER FIBERLINK OR-CCVII, LLC; CHARTER FIBERLINK SC-CCO, LLC; CHARTER FIBERLINK TX-CCO, LLC; CHARTER FIBERLINK VA-CCO, LLC; CHARTER FIBERLINK VT-CCO, LLC; CHARTER FIBERLINK WA-CCVII, LLC; CHARTER HELICON, LLC; CHARTER HOME SECURITY, LLC; CHARTER LEASING HOLDING COMPANY, LLC; CHARTER LEASING OF WISCONSIN, LLC; CHARTER RMG, LLC; CHARTER STORES FCN, LLC; CHARTER VIDEO ELECTRONICS, LLC; FALCON CABLE COMMUNICATIONS, LLC; FALCON CABLE MEDIA, A CALIFORNIA LIMITED PARTNERSHIP; FALCON CABLE SYSTEMS COMPANY II, L.P.; FALCON CABLEVISION, A CALIFORNIA LIMITED PARTNERSHIP; FALCON COMMUNITY CABLE, L.P.; FALCON COMMUNITY VENTURES I LIMITED PARTNERSHIP; FALCON FIRST CABLE OF THE SOUTHEAST, LLC; FALCON FIRST, LLC; FALCON TELECABLE, A CALIFORNIA LIMITED PARTNERSHIP; FALCON VIDEO COMMUNICATIONS, L.P.; HELICON PARTNERS I, L.P.; HOMETOWN T.V., LLC; HPI ACQUISITION CO. LLC; INTERLINK COMMUNICATIONS PARTNERS, LLC; LONG BEACH, LLC; MARCUS CABLE ASSOCIATES, L.L.C.; MARCUS CABLE OF ALABAMA, L.L.C.; MARCUS CABLE, LLC; MIDWEST CABLE COMMUNICATIONS, LLC; PEACHTREE CABLE TV, L.P.; PEACHTREE CABLE TV, LLC; PHONE TRANSFERS (AL), LLC; PHONE TRANSFERS (CA), LLC; PHONE TRANSFERS (GA), LLC; PHONE TRANSFERS (NC), LLC; PHONE TRANSFERS (TN), LLC; PHONE TRANSFERS (VA), LLC; PLATTSBURGH CABLEVISION, LLC; RENAISSANCE MEDIA LLC; RIFKIN ACQUISITION PARTNERS, LLC; ROBIN MEDIA GROUP, LLC; SCOTTSBORO TV CABLE, LLC TENNESSEE, LLC; THE HELICON GROUP, L.P.; VISTA BROADBAND COMMUNICATIONS, LLC; VOIP TRANSFERS (AL), LLC; VOIP TRANSFERS (CA) LLC; VOIP TRANSFERS (GA), LLC; VOIP TRANSFERS (NC), LLC; VOIP TRANSFERS (TN), LLC; VOIP TRANSFERS (VA), LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 046567/0090 →
CHANGE OF ADDRESS Recorded Nov 15, 2017
From: TIME WARNER CABLE ENTERPRISES LLC
To: TIME WARNER CABLE ENTERPRISES LLC
Reel/Frame 044456/0167 →
CORRECTIVE ASSIGNMENT TO CORRECT THE CONTRIBUTION AGREEMENT EXECUTED 12-31-2012 - AGREEMENT SHOULD NOT BE RECORDED AGAINST APPLICATION NUMBER 12131649. PREVIOUSLY RECORDED AT REEL: 030281 FRAME: 0473. ASSIGNOR(S) HEREBY CONFIRMS THE . Recorded Jul 11, 2016
From: TIME WARNER CABLE INC.
To: TIME WARNER CABLE ENTERPRISES LLC
Reel/Frame 039903/0204 →
SECURITY INTEREST Recorded May 18, 2016
From: BRIGHT HOUSE NETWORKS, LLC; CHARTER COMMUNICATIONS OPERATING, LLC; TIME WARNER CABLE ENTERPRISES LLC
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 038747/0507 →
CONTRIBUTION AGREEMENT Recorded Apr 24, 2013
From: TIME WARNER CABLE INC.
To: TIME WARNER CABLE ENTERPRISES LLC
Reel/Frame 030281/0473 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 17, 2010
From: TIDWELL, JUSTIN; SAMAME, EDUARDO; ENGEL, CRAIG
To: TIME WARNER CABLE INC.
Reel/Frame 025370/0323 →
Continuity (1)
Related Publication 20120124606A1 · May 17, 2012