IP Library Granted Patent US 8,942,709
Granted Patent B2
US 8,942,709 · App. 12/649,117 · Granted Jan 27, 2015

Call redirection for enterprise hosted dual mode service

Inventors: Thomas Wayne Bonner (Smyrna, GA); Nhan Thanh Tran (Lawrenceville, GA); Mark Enzmann (Roswell, GA); Simon Richardson (Alpharetta, GA)
Assignee: Shoretel, Inc.
H04W4/16H04W8/18H04W60/00H04W84/12H04W88/06
View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 8,942,709
App. No.
12/649,117
Granted
Jan 27, 2015
Kind
B2
Abstract

Systems and methods provide a single E.164 number for voice and data call redirection and telephony services such as caller identification, regardless of in which type of network a dual mode mobile device operates. When the dual mode device registers and is active in a GSM network, temporary routing and status updates are triggered and resultant information is maintained in both networks. A mobile terminated call is routed through an enterprise WLAN with call control within the enterprise being handled by SIP or H.323 signaling, and the call is redirected to the mobile device in the GSM network, where call control is assumed by the SS7 network. Services are provided using the protocols native to the active network, and the single E.164 is used consistently along with or lieu of the temporary routing information for subscriber identity specific functions, such as caller identification and voice mail.

Claims (37)

1. A method for routing incoming calls directed to a dual-mode device, the method comprising:

updating a database in a VoIP based wireless local area network with routing information of the dual mode device in a wireless telecommunication network;

wherein the dual-mode device is identified by a single dialable address that is functional in either network, the single dialable address being mapped to a Session Initiation Protocol (SIP) address;

in response to an incoming call being routed to a VoIP based wireless local area network, an entity in the VoIP based wireless local area network querying the database to determine whether the dual-mode device is active and receiving calls in the VoIP based wireless local area network;

when the dual-mode device is determined to be operating in the VoIP based wireless local area network, using a SIP INVITE message to route the incoming call to the dual-mode device; and

when the dual-mode device is determined to be operating in the wireless telecommunication network, redirecting the incoming call to the wireless telecommunication network.

2. The method of claim 1 , wherein at least one internet protocol session is maintained with the dual-mode device to enable SMS service.

3. The method of claim 2 wherein the at least one internet protocol session is persistent.

4. The method of claim 2 wherein voice call continuity according to Third Generation Partnership Project standards is used to maintain the at least one internet protocol session persistently.

5. The method of claim 1 , wherein the database includes a temporary routing number.

6. The method of claim 1 , wherein the incoming call is originated in a circuit-switched network.

7. The method of claim 1 comprises receiving a notification from the dual-mode device.

8. The method of claim 1 , wherein at least the routing is performed without use of a transcoder.

9. The method of claim 1 , wherein the wireless telecommunication network-comprises a Global System for Mobile communications network.

10. The method of claim 1 , wherein the wireless telecommunication network comprises a Universal Mobile Telecommunications System network.

11. The method of claim 1 , wherein the wireless telecommunication network comprises a network selected from a group of networks consisting of a Code Division Multiple Access network and a Time Division Multiple Access network.

12. The method of claim 1 wherein SMS service is used to provide a message waiting indication to the dual-mode device.

13. The method of claim 1 wherein enterprise voice mail service (VMS) is provided via a VMS platform located in the VoIP based wireless local area network.

14. The method of claim 1 , wherein:

SS7 signals are delivered to the dual-mode device, without providing the VoIP based wireless local area network direct access to an SS7 network.

15. The method of claim 1 , wherein:

the VoIP based wireless local area network hosts a subset of IP Multimedia Subsystem (IMS) elements providing at least limited functionality needed to interwork with IMS elements in the wireless telecommunication network for voice call redirection.

16. The method of claim 1 wherein the VoIP based wireless local area network comprises an IP-PBX.

17. The method of claim 1 wherein:

the incoming call is redirected by establishing a circuit switched bearer with a switch in the wireless telecommunication network.

18. The method of claim 1 further comprising:

triggering a notification to a presence manager, when the dual-mode device registers in the VoIP based wireless local area network.

19. The method of claim 18 wherein:

the presence manager initiates a procedure to cause calls originating in the wireless telecommunication network to be routed through a public switched telephone network to the VoIP based wireless local area network.

20. The method of claim 1 wherein:

calls are routed from the wireless telecommunication network to a public switched telephone network and thus to the VoIP based wireless local area network via a WiFi access point connection, when the dual-mode device is registered in the wireless telecommunication network.

21. A system for routing incoming calls directed to a dual-mode device, the system comprising:

means for updating a database in a VoIP based wireless local area network with routing information of the dual mode device in a wireless telecommunication network;

wherein the dual-mode device is identified by a single dialable address that is functional in either network, the single dialable address being mapped to a Session Initiation Protocol (SIP) address;

means, responsive to an incoming call being routed to a VoIP based wireless local area network, for querying the database to determine whether the dual-mode device is active and receiving calls in the VoIP based wireless local area network;

means, responsive to the dual-mode device being determined to be operating in the VoIP based wireless local area network, for using a SIP INVITE message to route the incoming call to the dual-mode device; and

means, responsive to the dual-mode device being determined to be operating in the wireless telecommunication network, for redirecting the incoming call to the wireless telecommunication network.

Assignments (29)
SECURITY INTEREST Recorded Jun 30, 2025
From: MLN US HOLDCO LLC; MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: U.S. PCI SERVICES, LLC
Reel/Frame 071758/0843 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ANKURA TRUST COMPANY, LLC
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL CLOUD SERVICES, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071722/0721 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ACQUIOM AGENCY SERVICES LLC
To: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071730/0632 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071712/0821 →
SECURITY INTEREST Recorded Jun 20, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 071676/0815 →
SECURITY INTEREST Recorded Mar 12, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 070689/0857 →
NOTICE OF SUCCCESSION OF AGENCY - 2L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069896/0001 →
NOTICE OF SUCCCESSION OF AGENCY - 3L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 070006/0268 →
NOTICE OF SUCCCESSION OF AGENCY - PL Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069895/0755 →
NOTICE OF SUCCESSION OF AGENCY - 5L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ANKURA TRUST COMPANY, LLC
Reel/Frame 069897/0046 →
NOTICE OF SUCCESSION OF AGENCY - 4L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ANKURA TRUST COMPANY, LLC
Reel/Frame 069896/0827 →
SECURITY INTEREST Recorded Nov 1, 2022
From: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL COMMUNICATIONS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 061830/0643 →
SECURITY INTEREST Recorded Nov 1, 2022
From: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL COMMUNICATIONS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 061830/0715 →
SECURITY INTEREST Recorded Nov 1, 2022
From: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL COMMUNICATIONS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 061830/0760 →
SECURITY INTEREST Recorded Dec 13, 2018
From: MITEL NETWORKS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 047988/0478 →
SECURITY INTEREST Recorded Dec 13, 2018
From: MITEL NETWORKS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 047909/0814 →
RELEASE OF SECURITY INTEREST Recorded Dec 3, 2018
From: CITIZENS BANK, N.A., AS ADMINISTRATIVE AGENT
To: SHORETEL, INC.
Reel/Frame 047713/0843 →
MERGER AND CHANGE OF NAME Recorded Oct 15, 2018
From: MITEL NETWORKS, INC.; SHORETEL, INC.
To: SHORETEL, INC.
Reel/Frame 047239/0183 →
CHANGE OF NAME Recorded Oct 15, 2018
From: SHORETEL, INC.
To: MITEL NETWORKS, INC.
Reel/Frame 047239/0088 →
RELEASE OF SECURITY INTEREST Recorded Sep 25, 2017
From: SILICON VALLEY BANK
To: SHORETEL, INC.
Reel/Frame 043993/0430 →
SECURITY INTEREST Recorded Sep 25, 2017
From: SHORETEL, INC.
To: CITIZENS BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 043829/0711 →
SECURITY INTEREST Recorded Oct 23, 2014
From: SHORETEL, INC.
To: SILICON VALLEY BANK
Reel/Frame 034038/0741 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 15, 2011
From: AT&T MOBILITY II LLC
To: SHORETEL, INC.
Reel/Frame 027231/0281 →
CHANGE OF NAME Recorded Oct 31, 2011
From: AT&T MOBILITY II, LLC
To: AT&T MOBILITY II LLC
Reel/Frame 027148/0372 →
CHANGE OF NAME Recorded Oct 28, 2011
From: CINGULAR WIRELESS II, LLC
To: AT&T MOBILITY II, LLC
Reel/Frame 027144/0204 →
CHANGE OF NAME Recorded Oct 26, 2011
From: CINGULAR WIRELESS II, LLC
To: AT&T MOBILITY II LLC F/K/A AT&T MOBILITY II, LLC
Reel/Frame 027120/0763 →
CHANGE OF NAME Recorded Oct 18, 2011
From: CINGULAR WIRELESS II, LLC
To: AT&T MOBILITY II LLC, F/K/A AT&T MOBILITY II, LLC
Reel/Frame 027082/0920 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 20, 2011
From: BONNER, THOMAS WAYNE; TRAN, NHAN THANH; ENZMANN, MARK; RICHARDSON, SIMON
To: CINGULAR WIRELESS II, LLC
Reel/Frame 026932/0038 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 4, 2011
From: AT&T MOBILITY LLC
To: AT&T MOBILITY II LLC
Reel/Frame 026855/0386 →
Continuity (3)
Continuation 11295179 · Dec 5, 2005
Provisional Application 60674156 · Apr 21, 2005
Related Publication 20100105379A1 · Apr 29, 2010