Mobile device management
Methods and apparatuses that enroll a wireless device into an enterprise service with a management server addressed in a management profile are described. The enrollment may grant a control of configurations of the wireless device to the management server via the management profile. In response to receiving a notification from the management server, a trust of the notification may be verified against the management profile. If the trust is verified, a network session may be established with the management server. The network session may be secured via a certificate in the management profile. Management operations may be performed for management commands received over the secure network session to manage the configurations transparently to a user of the wireless device according to the control.
1. A method for receiving an enterprise service from a management server, the method comprising:
at a mobile device:
providing a control request to the management server for connecting the management server to the mobile device, wherein the control request includes a first identity variable and enables the mobile device to receive push notifications from a push network that connects the management server and the mobile device;
receiving, from the push network, a push notification that includes a second identity variable; and
when the first identity variable and the second identity variable match:
entering a wake mode for initiating a network session between the mobile device and the management server to securely provide the enterprise service to the mobile device during the network session.
2. The method of claim 1 , further comprising:
storing a management profile including an address for the management server and a certificate for securing the network session.
3. The method of claim 2 , wherein the management profile includes a control limitation defining a scope of management operations that can be performed by the enterprise service during the network session.
4. The method of claim 1 , further comprising:
when the enterprise service performs a configuration change at the mobile device:
entering a sleep mode in response to receiving a sleep command from the management server.
5. The method of claim 1 , further comprising:
when the first identity variable and the second identity variable do not match:
entering a sleep mode.
6. The method of claim 1 , further comprising:
sending a device identifier to the management server for registering the mobile device with the enterprise service.
7. The method of claim 1 , further comprising:
securing the network session by presenting, to the management server, a certificate associated with a management profile stored on the mobile device; and
sending a secure polling request for initiating a receipt of configuration commands from the management server.
8. A method for providing an enterprise service to a mobile device, the method comprising:
at a management server:
receiving, from the mobile device, a control request for connecting the management server to the mobile device, wherein the control request includes a first identity variable and enables the mobile device to receive push notifications from a push network that connects the management server and the mobile device;
causing a push notification that includes a second identity variable to be provided from the push network to the mobile device; and
when the first identity variable and the second identity variable match:
causing the mobile device to enter a wake mode for initiating a network session between the mobile device and the management server to securely provide the enterprise service to the mobile device during the network session.
9. The method of claim 8 , further comprising:
generating a management profile configured to be stored in the mobile device, wherein the management profile defines a scope of configuration changes that the enterprise service can perform on the mobile device.
10. The method of claim 9 , wherein the management profile includes a certificate for registering the mobile device with the enterprise service.
11. The method of claim 8 , wherein the network session is separate from the push network.
12. The method of claim 8 , further comprising:
when the first identity variable and the second identity variable do not match:
causing the mobile device to enter a sleep mode.
13. The method of claim 8 , further comprising:
causing the mobile device to enter a sleep mode during execution of a command from the enterprise service.
14. An apparatus, comprising:
a processor; and
a memory storing instructions that when executed by the processor cause the apparatus to perform the steps of:
providing a control request to a management server for connecting the management server to the apparatus, wherein the control request includes a first identity variable and enables the apparatus to receive push notifications from a push network that connects the management server and the apparatus;
receiving, from the push network, a push notification that includes a second identity variable;
when the first identity variable and the second identity variable match:
entering a wake mode for initiating a network session between the apparatus and the management server to securely provide an enterprise service to the apparatus during the network session.
15. The apparatus of claim 14 , further comprising:
validating the apparatus by providing a device identifier to the management server according to a check in protocol, and reporting, to the management server, changes made to the apparatus by the enterprise service.
16. The apparatus of claim 14 , further comprising:
when the first identity variable and the second identity variable do not match:
entering a sleep mode.
17. The apparatus of claim 14 , wherein the management server hosts the enterprise service, allowing the management server to remotely command changes of a configuration of the apparatus.
18. The apparatus of claim 14 , further comprising:
securing the network session by presenting, to the management server, a certificate associated with a management profile stored on the apparatus; and
sending a secure polling request for initiating a receipt of configuration commands from the management server.
19. The apparatus of claim 14 , wherein the memory stores a management profile corresponding to a control limitation defining a scope of management operations that can be performed by the enterprise service during the network session.
20. The apparatus of claim 14 , further comprising:
exiting a sleep mode based on the push notification and matching the first identity variable and the second identity variable.