IP Library Granted Patent US 9,042,525
Granted Patent B2
US 9,042,525 · App. 13/479,080 · Granted May 26, 2015

System and method for voice activated dialing from a home phone

Inventors: Robert Harris (Kansas City, MO); Don L. Briscoe (Overland Park, KS); Jasen D. Ott (Olathe, KS); John Zeigler (Lee's Summit, MO); Michael Schmidt (Kansas City, MO)
Assignee: CenturyLink Intellectual Property LLC
H04M3/42204H04M1/2535H04M1/271H04M2250/60G10L15/26
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Quick Facts
Patent No.
US 9,042,525
App. No.
13/479,080
Granted
May 26, 2015
Kind
B2
Abstract

A system and method for remotely enabled voice activated dialing. Generation of a special dial tone indicating that a user may give the voice identifier is initiated. A voice identifier is received over a network from a wired telephone utilized by a user. Dialing information associated with the voice identifier is determined. One or more receiving parties associated with the voice identifier are dialed. The wired telephone is connected to the one or more receiving parties.

Claims (37)

1. A method for remotely enabled voice activated dialing, the method comprising:

receiving user input from a first user at a wired telephone associating a first voice identifier with the dialing information for one receiving party;

receiving user input from a second user at the wired telephone associating a second voice identifier with the dialing information for the one receiving party, wherein the second voice identifier is different from the first voice identifier and wherein each of the first voice identifier and the second voice identifier comprises one of a name, keyword, command or phrase and neither voice identifier comprises a telephone number;

activating a telephone connection in response to the wired telephone being taken off-hook by one of the first and second users without playing a special dial tone, prompt, alert or message indicating that the user may speak a voice identifier;

receiving at a remote server one of the first voice identifier from the first user or the second voice identifier from the second user over a network from the wired telephone utilized by the first or second user;

determining with the remote server the dialing information associated with the received voice identifier;

with the remote server, dialing the receiving party associated with the received voice identifier; and

connecting the wired telephone to the receiving party.

2. The method according to claim 1 , wherein the wired telephone is a voice over Internet protocol (VoIP) telephone or a plain old telephone service (POTS) telephone.

3. The method according to claim 1 , wherein the user input from the first user and the second user is received through an interactive voice response system.

4. The method according to claim 1 , further comprising:

displaying call information to the user.

5. The method according to claim 1 , further comprising:

confirming the receiving party to the user before dialing the receiving party.

6. The method according to claim 1 , further comprising:

performing the dialing based on user preferences.

7. The method according to claim 1 , further comprising:

authenticating the first user and the second user are authorized to provide user input and access the dialing information.

8. A system for voice activated dialing, the system comprising:

a communications network in communication with a wired telephone through a connection, the wired telephone being operable to activate a telephone connection in response to the wired telephone being taken off-hook by a user without playing a special dial tone, prompt, alert or message indicating that the user may speak a voice identifier established by the user comprising at least one of a name, keyword, command or phrase associated with dialing information for one receiving party, wherein the voice identifier is not a telephone number and the communications network further being operable to communicate the voice identifier received from the user of the wired telephone;

a gateway in communication with the communications network, the gateway being operable to communicate the voice identifier to a server for implementing voice dialing; and

the server in communication with the communications network, the server being operable to receive user input from a first user associating a first voice identifiers with the dialing information for the receiving party, receive user input from a second user associating a second voice identifier with the dialing information for the receiving party, wherein the second voice identifier is different from the first voice identifier, the server being further operable to receive one of the first voice identifier from the first user or the second voice identifier from the second user through the gateway, the server being further operable to determine the dialing information associated with the received voice identifier, dial the receiving party associated with the voice identifier; and connect the wired telephone to the receiving party.

9. The system according to claim 8 , wherein the server includes a voice activated dialing server operable to determine the voice identifier based on speech received from the user, and wherein the server includes a network address book server operable to determine the dialing information associated with the voice identifier and the receiving party.

10. The system according to claim 8 , wherein the server further includes one or more databases for storing a plurality of voice identifiers and dialing information associated with each of the voice identifiers.

11. The system according to claim 10 , wherein the one or more databases include a plurality of contacts associated with multiple receiving parties, and wherein the plurality of contacts are retrieved from one or more databases utilized by the user.

12. A server for remotely enabling voice activated dialing comprising:

a processor for executing a set of instructions; and

a memory in communication with the processor, the memory being operable to store the set of instructions, wherein the set of instructions may be executed to:

receive user input from a first user at a wired telephone associating a first voice identifier with the dialing information for one receiving party;

receiving user input from a second user at the wired telephone associating a second voice identifier with the dialing information for the one receiving party, wherein the second voice identifier is different from the first voice identifier and wherein each of the first voice identifier and second voice identifier comprises one of a name, keyword, command or phrase and neither voice identifier comprises a telephone number;

activate a telephone connection in response to the wired telephone being taken off-hook by one of the first and second users without playing a special dial tone, prompt, alert or message indicating that the user may speak a voice identifier;

receive one of the first voice identifier from the first user or the second voice identifier from the second user at a server, over a network from the wired telephone utilized by the first or the second user;

determine with the server, the dialing information associated with the received voice identifier;

with the server, dial the receiving party associated with the received voice identifier; and

connect the wired telephone to the receiving party.

13. The server according to claim 12 , the set of instructions further operable to:

display call information to the user.

Assignments (4)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 11, 2012
From: HARRIS, ROBERT; BRISCOE, DON L.; OTT, JASEN S.; ZEIGLER, JOHN; SCHMIDT, MICHAEL
To: EMBARQ HOLDINGS COMPANY, LLC
Reel/Frame 028355/0935 →
CHANGE OF NAME Recorded Jun 11, 2012
From: EMBARQ HOLDINGS COMPANY, LLC
To: CENTURYLINK INTELLECTUAL PROPERTY LLC
Reel/Frame 028356/0048 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 30, 2012
From: HARRIS, ROBERT; BRISCOE, DON L.; OTT, JASEN D.; ZEIGLER, JOHN; SCHMIDT, MICHAEL
To: EMBARQ HOLDINGS COMPANY, LLC
Reel/Frame 028292/0127 →
CHANGE OF NAME Recorded May 30, 2012
From: EMBARQ HOLDINGS COMPANY, LLC
To: CENTURYLINK INTELLECTUAL PROPERTY LLC
Reel/Frame 028302/0178 →
Continuity (2)
Continuation 12335115 · Dec 15, 2008
Related Publication 20120230477A1 · Sep 13, 2012