IP Library › Granted Patent US 9,104,771
Granted Patent B2
US 9,104,771 · App. 13/288,356 · Granted Aug 11, 2015

Providing relevant product reviews to the user to aid in purchasing decision

Inventors: Judith H. Bank (Morrisville, NC); Lisa M. Bradley (Cary, NC); Lin Sun (Morrisville, NC); ChunHui Yang (Durham, NC)
Assignee: International Business Machines Corporation
G06F17/30873
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Quick Facts
Patent No.
US 9,104,771
App. No.
13/288,356
Granted
Aug 11, 2015
Kind
B2
Abstract

A method, system and computer program product for providing relevant product reviews to a user. A user's session on a website is monitored to gather information related to reviewing and writing product reviews as well as to buying and browsing habits. The actions performed by the user in connection with the monitored user session are populated in a database. Once populating the database is completed, the personality report of the user, which includes personality traits, is generated using the populated database. Also, a list of reviewers that are favored by the user is generated. By using the personality traits of the user to match reviews of interest as well as providing reviews from those reviewers favored by the user, the user can have more confidence in the usefulness or relevance of these reviews.

Claims (60)

1. A method for providing relevant product reviews to a user, the method comprising:

monitoring a user session on a first website to gather information related to one or more of the following: purchasing habits, browsing habits and reviewing and writing product reviews;

populating a database with actions performed by said user in connection with said monitored user session;

generating both a personality report of said user comprising personality traits directed to actions, attitudes and behaviors of said user using said populated database and a list of reviewers designated as favored using said populated database;

searching and identifying product reviews of interest on a product or a service using both said personality report of said user and said list of reviewers designated as favored;

displaying, by a processor, one or more of said identified product reviews of interest on said product or said service that meet a threshold criteria to said user;

searching and identifying said product reviews of interest on said product or said service being viewed by said user on a second website using one or more of said personality report of said user and said list of reviewers designated as favored; and

searching and identifying said product reviews of interest on said product or said service related to a product review being viewed by said user using one or more of said personality report of said user and said list of reviewers designated as favored.

2. The method as recited in claim 1 further comprising:

populating said database with one or more of the following actions: commenting about a product review, voting for a product review, reading a review continuation, scrolling down in a text of a product review, and sending a product review to a friend.

3. The method as recited in claim 1 further comprising:

collecting reviews written by friends of said user, wherein said friends of said user are identified from one or more of a social network and a contact list; and

populating said database with said collected reviews.

4. The method as recited in claim 1 further comprising:

collecting reviews written by said user; and

populating said database with said collected reviews.

5. The method as recited in claim 1 further comprising:

providing said user an option to generate a product review on said product or said service; and

receiving said generated product review from said user.

6. The method as recited in claim 5 further comprising:

posting said received generated product review to a second website of said user's choice.

7. A computer program product embodied in a non-transitory computer readable storage medium for providing relevant product reviews to a user, the computer program product comprising the programming instructions for:

monitoring a user session on a first website to gather information related to one or more of the following: purchasing habits, browsing habits and reviewing and writing product reviews;

populating a database with actions performed by said user in connection with said monitored user session;

generating both a personality report of said user comprising personality traits directed to actions, attitudes and behaviors of said user using said populated database and a list of reviewers designated as favored using said populated database;

searching and identifying product reviews of interest on a product or a service using both said personality report of said user and said list of reviewers designated as favored;

displaying one or more of said identified product reviews of interest on said product or said service that meet a threshold criteria to said user;

searching and identifying said product reviews of interest on said product or said service being viewed by said user on a second website using one or more of said personality report of said user and said list of reviewers designated as favored; and

searching and identifying said product reviews of interest on said product or said service related to a product review being viewed by said user using one or more of said personality report of said user and said list of reviewers designated as favored.

8. The computer program product as recited in claim 7 further comprising the programming instructions for:

populating said database with one or more of the following actions: commenting about a product review, voting for a product review, reading a review continuation, scrolling down in a text of a product review, and sending a product review to a friend.

9. The computer program product as recited in claim 7 further comprising the programming instructions for:

collecting reviews written by friends of said user, wherein said friends of said user are identified from one or more of a social network and a contact list; and

populating said database with said collected reviews.

10. The computer program product as recited in claim 7 further comprising the programming instructions for:

collecting reviews written by said user; and

populating said database with said collected reviews.

11. The computer program product as recited in claim 7 further comprising the programming instructions for:

providing said user an option to generate a product review on said product or said service; and

receiving said generated product review from said user.

12. The computer program product as recited in claim 11 further comprising the programming instructions for:

posting said received generated product review to a second website of said user's choice.

13. A system, comprising:

a memory unit for storing a computer program for providing relevant product reviews to a user; and

a processor coupled to said memory unit, wherein said processor, responsive to said computer program, comprises:

circuitry for monitoring a user session on a first website to gather information related to one or more of the following: purchasing habits, browsing habits and reviewing and writing product reviews;

circuitry for populating a database with actions performed by said user in connection with said monitored user session;

circuitry for generating both a personality report of said user comprising personality traits directed to actions, attitudes and behaviors of said user using said populated database and a list of reviewers designated as favored using said populated database;

circuitry for searching and identifying product reviews of interest on a product or a service using both said personality report of said user and said list of reviewers designated as favored;

circuitry for displaying one or more of said identified product reviews of interest on said product or said service that meet a threshold criteria to said user;

circuitry for searching and identifying said product reviews of interest on said product or said service being viewed by said user on a second website using one or more of said personality report of said user and said list of reviewers designated as favored; and

circuitry for searching and identifying said product reviews of interest on said product or said service related to a product review being viewed by said user using one or more of said personality report of said user and said list of reviewers designated as favored.

14. The system as recited in claim 13 , wherein said processor further comprises:

circuitry for populating said database with one or more of the following actions: commenting about a product review, voting for a product review, reading a review continuation, scrolling down in a text of a product review, and sending a product review to a friend.

15. The system as recited in claim 13 , wherein said processor further comprises:

circuitry for collecting reviews written by friends of said user, wherein said friends of said user are identified from one or more of a social network and a contact list; and

circuitry for populating said database with said collected reviews.

16. The system as recited in claim 13 , wherein said processor further comprises:

circuitry for collecting reviews written by said user; and

circuitry for populating said database with said collected reviews.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 3, 2011
From: BANK, JUDITH H.; BRADLEY, LISA M.; SUN, LIN; YANG, CHUNHUI
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 027169/0654 →
Continuity (1)
Related Publication 20130117329A1 · May 9, 2013