Unified services platform using a telephone number as a common subscriber identifier
A system and method for enabling the telephone number as a platform for the association of IP-enabled services with legacy telephone service. A unified services enabler platform may be utilized to associate a customer and their telephone number with a variety of services and applications from multiple different ecosystems. The customer can continue to use their existing telephone service and in addition can utilize new IP-enabled features that are associated with their telephone number as the common ID.
1. A telephone system comprising:
a database; and
a server coupled to the database, wherein the server is utilized by a first provider to provide a first service to a first user, wherein the first service is telephone service, and wherein the telephone service is associated with a first telephone number;
wherein the server is configured to:
receive a request to provision a second service for the first user, wherein the second service is provided by a second provider, and wherein the second provider is different than the first provider;
responsive to receiving the request:
create a mapping from the first telephone number to a second identifier (ID), wherein the second ID is utilized by the second provider to identify the first user;
activate the second service with the second provider utilizing the second ID as a user ID for the first user; and
associate the second service with the first telephone number, wherein the first telephone number is associated with routing and interworking data necessary to utilize the second service.
2. The telephone system as recited in claim 1 , wherein the server is further configured to associate a plurality of services with the first telephone number, wherein the plurality of services are provided by a plurality of providers different than the first provider, and wherein the plurality of services are utilized by the first user.
3. The telephone system as recited in claim 2 , wherein the server is further configured to:
create a unified storefront for managing the plurality of services associated with the first telephone number; and
enable login access to the unified storefront for the first user using the first telephone number.
4. The telephone system as recited in claim 3 , wherein the unified storefront enables the first user to subscribe to one or more new services and to associate the one or more new services with the first telephone number.
5. The telephone system as recited in claim 2 , wherein the server is further configured to combine billing information for the plurality of services and provide a single bill to the first user for the plurality of services.
6. The telephone system as recited in claim 1 , wherein the second service is a conferencing application, voice attendant application, or text messaging application.
7. A method comprising:
providing a first service to a first user by a first provider, wherein the first service is telephone service, and wherein the first user has a first telephone number;
receiving a request to provision a second service for the first user, wherein the second service is provided by a second provider, and wherein the second provider is different than the first provider;
responsive to receiving the request:
creating a mapping from the first telephone number to a second identifier (ID), wherein the second ID is utilized by the second provider to identify the first user;
activating the second service with the second provider utilizing the second ID as a user ID for the first user; and
associating the second service with the first telephone number, wherein the first telephone number is associated with routing and interworking data necessary to utilize the second service.
8. The method as recited in claim 7 , further comprising associating a plurality of services with the first telephone number, wherein the plurality of services are provided by a plurality of providers different than the first provider, and wherein the plurality of services are utilized by the first user.
9. The method as recited in claim 8 , further comprising:
creating a unified storefront for managing the plurality of services associated with the first telephone number; and
enabling login access to the unified storefront for the first user using the first telephone number.
10. The method as recited in claim 9 , wherein the unified storefront enables the first user to subscribe to one or more new services and to associate the one or more new services with the first telephone number.
11. The method as recited in claim 8 , further comprising combining billing information for the plurality of services and provide a single bill to the first user for the plurality of services.
12. The method as recited in claim 7 , wherein the second service is a conferencing application, voice attendant application, or text messaging application.
13. A non-transitory computer readable storage medium comprising program instructions, wherein when executed the program instructions are operable to:
provide a first service to a first user by a first provider, wherein the first service is telephone service, and wherein the first user has a first telephone number;
receive a request to provision a second service for the first user, wherein the second service is provided by a second provider, and wherein the second provider is different than the first provider;
responsive to receiving the request:
create a mapping from the first telephone number to a second identifier (ID), wherein the second ID is utilized by the second provider to identify the first user;
activate the second service with the second provider utilizing the second ID as a user ID for the first user; and
associate the second service with the first telephone number, wherein the first telephone number is associated with routing and interworking data necessary to utilize the second service.
14. The non-transitory computer readable storage medium as recited in claim 13 , wherein the program instructions are further operable to associate a plurality of services with the first telephone number, wherein the plurality of services are provided by a plurality of providers different than the first provider, and wherein the plurality of services are utilized by the first user.
15. The non-transitory computer readable storage medium as recited in claim 14 , wherein when executed the program instructions are further operable to:
create a unified storefront for managing the plurality of services associated with the first telephone number; and
enable login access to the unified storefront for the first user using the first telephone number.
16. The non-transitory computer readable storage medium as recited in claim 15 , wherein the unified storefront enables the first user to subscribe to one or more new services and to associate the one or more new services with the first telephone number.
17. The non-transitory computer readable storage medium as recited in claim 14 , wherein the program instructions are further operable to combine billing information for the plurality of services and provide a single bill to the first user for the plurality of services.