Emergency incident categorization and alerting
View Patent ↗A method and system for identifying and addressing community issues that burden the emergency response system, the method including receiving an electronic report for an incident, matching a person or location identifier from the electronic report with patient-centric data from a database, and providing an alert to a specialized caregiver if the identity or incident matches a list of frequent or high priority emergency service users.
1. A method for emergency service contact alerting, the method comprising:
receiving an electronic report input associated with an incident or individual;
obtaining a rule for matching from a matching and categorization rules storage, wherein the rule identifies one or more characteristics for an incident or an individual and a match priority;
categorizing the electronic report input with a matching engine and a database based on a person identifier and a comparison of values included in the electronic report input for characteristics identified via the rule with values included in previously received electronic report inputs, the matching engine configured to assign one or more categorization attributes of the incident or individual;
generating a response risk level for the electronic report input, the response risk level being based on one or more hazardous conditions identified for a user of a specialized caregiver device responding, the one or more hazardous conditions being associated with the incident, the individual, or the person identifier; and
generating an alert provision instruction to one or more specialized caregiver devices based on the one or more categorization attributes and an alert condition, wherein the alert condition identifies a value included in the electronic report input and an indicator identifying whether or not an alert should be sent to specific specialized caregiver devices when the value is included in the electronic report input.
2. The method of claim 1 , wherein an electronic report input comprises a checklist or notes from a firefighter, peace officer, paramedic, or health care professional.
3. The method of claim 1 , wherein the electronic report input comprises a medical history of a list of current medications.
4. The method of claim 1 , wherein the person identifier comprises a social or medical condition, or another type of medical complaint.
5. The method of claim 1 , wherein the matching engine is further configured to assign the one or more categorization attributes based on one or more vulnerability factor values, wherein the one or more vulnerability factor values are determined by medical or demographic information in the electronic report input.
6. The method of claim 5 , wherein the one or more vulnerability factor values are further determined by as at least one condition indicated in the electronic report input, such as stroke, drug seeking behavior, chronic pain, chronic alcoholic, diabetic problem, psychiatric symptom, myocardial infarction, or congestive heart failure.
7. The method of claim 6 , wherein the one or more vulnerability factor values are classified based a chief complaint input, wherein the chief complaint input comprises one or more keywords in notes form a patient care report.
8. The method of claim 1 , wherein the person identifier comprises location of a prior emergency call, or history of transport.
9. The method of claim 1 , wherein the database comprises a fire department database, police department database, emergency medical services database, other first-responder database, hospital database, emergency call (“911”) database, city or county government database, state government or agency database, or federal government or agency database.
10. The method of claim 1 , wherein the one or more specialized caregiver devices comprises one or more assigned devices of a social worker, a case manager, a nurse, a paramedic, a counselor, or a doctor.
11. The method of claim 1 , wherein the alert provision instruction comprises an electronic instruction for providing an alert through a text message, an email, or a page.
12. The method of claim 1 , wherein the risk level is generated based on an individual identified in the electronic report input.
13. The method of claim 12 , wherein the individual is associated with one or more previous incidents.
14. The method of claim 1 , wherein the risk level is generated based on a location associated with the electronic report input.
15. The method of claim 1 , wherein generating an alert provision instruction comprises:
obtaining at least one previously provided alert or associated information;
determining a priority for the alert provision instruction based on the obtained previously provided alert or the associated information; and
generating an alert provision instruction including the priority.
16. An emergency service device, comprising:
a receiver configured to receive an electronic report input associated with an incident or individual;
an incident processor configured to:
obtain a rule for matching from a matching and categorization rules storage, wherein the rule identifies one or more characteristics for an incident or an individual and a match priority,
match a person identifier from the electronic report input with person-centric data from a database based on a comparison of values included in the electronic report input for characteristics identified via the rule with values included in previously received electronic report inputs, the matching comprising assigning one or more categorization attributes corresponding to frequency or priority of the incident or individual, and
generate a response risk level for the electronic report input, the response risk level being based on one or more hazardous conditions identified for a user of a specialized caregiver device responding, the one or more hazardous conditions being associated with the incident, the individual, or the person identifier; and
an alert transmitter configured to generate an alert for transmission to one or more specialized caregiver devices based on the matched individual and an alert condition, wherein the alert condition identifies a value included in the electronic report input and an indicator identifying whether or not an alert should be sent to specific specialized caregiver devices when the value is included in the electronic report input.
17. The emergency service device of claim 16 , wherein the receiver is configured to wirelessly communicate with an emergency incident storage device and an emergency response center response storage device, wherein the receiver is configured to receive the electronic report input of an incident from the emergency incident storage device, and wherein the receiver is configured to receive the electronic report input for an individual from at least one of the emergency incident storage device and the emergency response center response storage device.
18. The emergency service device of claim 16 , wherein the incident processor is configured to match the person identifier with person-centric data using a history of transports from a location.