Method and system for launching an application
A mobile device comprising at least one controller in communication with one or more transceivers. The one or more transceivers are capable of communication with a vehicle computing system (VCS) and a server. The at least one controller configured to establish a communication link with the server based on an accident notification received from the VCS. The controller further configured to receive a push notification from the server. The controller further configured to search for a mobile application based on the push notification and enable the mobile application that matches the push notification. The controller further configured to communicate a post-crash message to a predefined contact via the mobile application.
1. A call center system comprising:
a server having one or more transceivers to communicate with a wireless device, the server configured to:
establish communication with a wireless device via the one or more transceivers;
receive accident data from the wireless device; and
transmit a push notification to the wireless device to launch a crash alert application based on the accident data.
2. The call center system of claim 1 , wherein the accident data is latitude and longitude coordinates.
3. The call center system of claim 1 , wherein the push notification is used to search for a specific application at the wireless device configured to communicate with the server.
4. The call center system of claim 1 , wherein the crash alert application comprises instructions to transmit, in response to the push notification, a message via a network outside the server via communication with a cellular tower.
5. The call center system of claim 1 , wherein the crash alert application comprises instructions to transmit one or more messages to at least one of the server and a predefined contact.
6. The call center system of claim 5 , wherein the crash alert application comprises instructions to transmit the one or more messages by at least one of a text message, email, and SMS.
7. The call center system of claim 5 , wherein the one or more messages is at least one of a status update of a passenger.
8. A mobile device comprising:
a controller in communication with a vehicle computing system (VCS) and a server via a transceiver, and configured to:
transmit a VCS accident notification to the server;
receive a push notification from the server based on the VCS accident notification;
search for a mobile application based on the push notification;
launch the mobile application matching the push notification; and
communicate a post-crash message to a predefined contact via the mobile application.
9. The mobile device of claim 8 , wherein the push notification is a unique identifier associated with the mobile application.
10. The mobile device of claim 8 , wherein the VCS accident notification is at least one of a request to establish a communication line for an occupant to speak with an operator, and a request for latitude and longitude coordinates.
11. The mobile device of claim 8 , wherein the server is associated with a call center.
12. The mobile device of claim 11 , wherein the mobile application comprises instructions to generate a message for transmission to at least one of the call center or a predefined contact based on the VCS accident notification.
13. The mobile device of claim 12 , wherein the mobile application may transmit the message via at least one of text, email, SMS, and a social media network.
14. The mobile device of claim 13 , wherein the mobile application comprises instructions to, in response to a communication link being disconnected with the server, transmit the message via communication with a cellular tower.
15. A computer-program product embodied in a non-transitory computer read-able medium having stored instructions for programming a processor, comprising instructions for:
establishing communication with a server based on an accident notification received from a vehicle computing system;
receiving a push notification from the server;
searching for a mobile application based on the push notification;
launching the mobile application that matches the push notification; and
communicating a post-crash message to a predefined contact via the mobile application.
16. The computer-program product of claim 15 , wherein the accident notification is at least one of requesting a communication line for an occupant to speak with an operator, and requesting for latitude and longitude coordinates.
17. The computer-program product of claim 15 , wherein the server is a call center.
18. The computer-program product of claim 17 , wherein the mobile application comprises instructions for generating a message for transmission to at least one of the call center or a predefined contact based on the accident notification.
19. The computer-program product of claim 18 , wherein the mobile application comprises instructions for transmitting the message via at least one of text, email, SMS, and a social media network.
20. The computer-program product of claim 15 , wherein the mobile application comprises instructions for, in response to the communication with the server being disconnected, transmitting the message via communication with a cellular tower.