IP Library Granted Patent US 9,363,376
Granted Patent B2
US 9,363,376 · App. 14/291,036 · Granted Jun 7, 2016

Methods, systems, and products for routing communications

Inventors: Diane Brown Turcan (Smyrna, GA); David L. Wellons (Marietta, GA)
Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
H04M3/5232H04M3/42323H04M3/5183
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Quick Facts
Patent No.
US 9,363,376
App. No.
14/291,036
Granted
Jun 7, 2016
Kind
B2
Abstract

Methods, systems, and products route communications according to schedules. When an incoming communication is detected, a schedule is retrieved that is associated with a recipient's address. A time associated with the communication is compared to entries in the schedule. If a match is determined, then an alternate destination may be chosen.

Claims (39)

1. A method, comprising:

receiving, by a server, a communication identifying a sender's address and destined to a recipient's address;

querying, by the server, an electronic database for the recipient's address, the electronic database having associations between global positioning system information and addresses;

retrieving, by the server, the global positioning system information from the electronic database, the global positioning system information having an association with the recipient's address;

retrieving, by the server, a surgery schedule associated with the recipient's address;

determining, by the server, the global positioning system information corresponds to a surgical room scheduled in the surgery schedule; and

selecting, by the server, an alternate destination for the communication in response to the global positioning system information corresponding to the surgical room scheduled in the surgery schedule.

2. The method of claim 1 , further comprising storing the global positioning system information in the electronic database.

3. The method of claim 1 , further comprising retrieving a rule associated with the recipient's address.

4. The method of claim 1 , further comprising determining an availability associated with the recipient's address.

5. The method of claim 1 , further comprising retrieving a profile associated with the recipient's address.

6. The method of claim 1 , further comprising sending a notification message to the recipient's address.

7. The method of claim 1 , further comprising determining an unavailability associated with the recipient's address.

8. A system, comprising:

a processor; and

a memory storing code that when executed causes the processor to perform operations, the operations comprising:

receiving a communication identifying a sender's address and a recipient's address;

querying an electronic database for the recipient's address, the electronic database having electronic database associations between global positioning system information and different addresses including the recipient's address;

retrieving the global positioning system information from the electronic database, the global positioning system information having an association with the recipient's address;

retrieving a surgery schedule associated with the recipient's address;

comparing a time associated with the communication to the surgery schedule;

determining the global positioning system information corresponds to a procedure scheduled in the surgery schedule at the time associated with the communication; and

selecting an alternate destination address for the communication in response to the procedure.

9. The system of claim 8 , wherein the operations further comprise storing the global positioning system information in the electronic database.

10. The system of claim 8 , wherein the operations further comprise retrieving a rule associated with the recipient's address.

11. The system of claim 8 , wherein the operations further comprise determining an availability associated with the recipient's address.

12. The system of claim 8 , wherein the operations further comprise retrieving a profile associated with the recipient's address.

13. The system of claim 8 , wherein the operations further comprise sending a notification message to the recipient's address.

14. The system of claim 8 , wherein the operations further comprise determining an unavailability associated with the recipient's address.

15. A memory storing instructions which when executed cause a processor to perform operations, the operations comprising:

processing a communication identifying a sender's address and a recipient's address;

querying an electronic database for the recipient's address, the electronic database having electronic database associations between global positioning system information and different addresses including the recipient's address;

determining the global positioning system information corresponds to a surgical room in which a surgery is scheduled at a time associated with the communication; and

selecting an alternate destination for the communication in response to the the global positioning system information corresponding to the surgical room.

16. The memory of claim 15 , wherein the operations further comprise determining a network configuration associated with a wireless network associated with the recipient's address.

17. The memory of claim 16 , wherein the operations further comprise retrieving a rule associated with the recipient's address.

18. The memory of claim 16 , wherein the operations further comprise determining an availability associated with the recipient's address.

19. The memory of claim 16 , wherein the operations further comprise retrieving a profile associated with the recipient's address.

20. The memory of claim 16 , wherein the operations further comprise sending a notification message to the recipient's address.

Assignments (6)
CORRECTIVE ASSIGNMENT TO CORRECT THE CORRECT REFERENCED ATTACHMENT PREVIOUSLY RECORDED AT REEL: 037763 FRAME: 0742. ASSIGNOR(S) HEREBY CONFIRMS THE ASSIGNMENT. Recorded Dec 16, 2019
From: AT&T DELAWARE INTELLECTUAL PROPERTY, INC.
To: AT&T INTELLECTUAL PROPERTY I, L.P.
Reel/Frame 051340/0076 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 18, 2016
From: AT&T DELAWARE INTELLECTUAL PROPERTY, INC.
To: AT&T INTELLECTUAL PROPERTY I, L.P.
Reel/Frame 037763/0742 →
CHANGE OF NAME Recorded Feb 18, 2016
From: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION
To: AT&T INTELLECTUAL PROPERTY, INC.
Reel/Frame 037847/0612 →
CHANGE OF NAME Recorded Feb 18, 2016
From: AT&T INTELLECTUAL PROPERTY, INC.
To: AT&T BLS INTELLECTUAL PROPERTY, INC.
Reel/Frame 037847/0695 →
CHANGE OF NAME Recorded Feb 18, 2016
From: AT&T BLS INTELLECTUAL PROPERTY, INC.
To: AT&T DELAWARE INTELLECTUAL PROPERTY, INC.
Reel/Frame 037847/0716 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 30, 2014
From: TURCAN, DIANE BROWN; WELLONS, DAVID L.
To: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION
Reel/Frame 032994/0841 →
Continuity (3)
Continuation 12617753 · Nov 13, 2009
Continuation 10335113 · Dec 31, 2002
Related Publication 20140328480A1 · Nov 6, 2014