Predictive analytics and macroeconomic trend reporting based on toll-free number utilization
A predictive analytics model, that provides for overlaying indexing techniques and enriching the data with public domain and customer sentiment data to provide customer metrics. Analysis of toll-free telecommunications data, such as call volume data to toll-free numbers owned by key federal agencies, month over month, may be used to develop an indicator of economic events, trends and correlates.
1. A method comprising:
sampling toll-free number call activity from a toll-free telecommunications system to obtain data;
repeating the call sampling during a tuning period until a statistically significant data store is created using the obtained data;
receiving metadata about the toll-free numbers that are the subject of the call activity;
receiving third party data;
modeling the obtained data and the received metadata relating to toll-free number call activity to derive a toll-free call activity trend;
modeling the third party data to derive a macroeconomic trend;
comparing the toll-free call activity trend with the macroeconomic trend;
creating a trend score based at least in part on the comparison, wherein the trend score expresses an association between the toll-free call activity trend and the macroeconomic trend; and
presenting the trend score to a user interface on a client device.
2. The method of claim 1 , wherein the toll-free telecommunications system includes a plurality of carriers.
3. The method of claim 1 , wherein the data relating to toll-free number call activity includes at least one of call duration data or call count data.
4. The method of claim 1 , wherein the toll-free telecommunications system comprises a toll free service provider.
5. The method of claim 1 , wherein the toll-free telecommunications system is a service control point.
6. The method of claim 1 , wherein the toll-free telecommunications system is an interexchange carrier.
7. The method of claim 1 , wherein the third party data is stock market data.
8. The method of claim 1 , wherein the third party data is Bloomberg data.
9. The method of claim 1 , wherein the third party data is government data.
10. The method of claim 1 , wherein the third party data is social media data.
11. The method of claim 1 , wherein the third party data is credit card processing data.