Electronic mail creation recording medium, method, and information processing apparatus

1. A non-transitory computer-readable recording medium storing a program which, when executed by a computer, causes the computer to perform an electronic mail creation process comprising:

creating a test electronic mail for a target-type electronic mail by referring to a storage part in which received electronic mails are stored;

using at least one electronic mail of the received electronic mails stored in the storage part, the at least one electronic mail selected based on a criteria being set beforehand; and

changing at least one of header information and a body text of the at least one electronic mail;

displaying, in response to a request of browsing a received electronic mail, a browsing screen including a button to be pressed for a received electronic mail, which is determined as the test electronic mail;

increasing a proficiency level for the target-type electronic mail in response to pressing of the button in the browsing screen for the received electronic mail that is the test electronic mail;

determining the proficiency level of a user for the target-type electronic mail based on operation contents of the user with respect to the test electronic mail, the operation contents including at least one operation of opening a file attached to the created test electronic mail, accessing address information in a body text of the created test electronic mail, replying to the created test electronic mail, and inquiring by the user;

storing the determined proficiency level to the storage part;

performing the creating of the test electronic mail depending on the determined proficiency level stored in the storage part; and

recreating the created test electronic mail for a case in which a certain time lapses after the created test electronic mail is distributed, and the user does not respond to the created test electronic mail.

2. The non-transitory computer-readable recording medium as claimed in claim 1 , wherein the at least one electronic mail is selected based on ranks of senders, the ranks determined by using at least one of a received electronic mail count, an access count, and a reply ratio for each of the senders of the received electronic mails being stored in the storage part.

3. The non-transitory computer-readable recording medium as claimed in claim 1 , wherein the electronic mail creation process further comprises:

displaying a message with respect to operation contents of the user who responded to the created test electronic mail on a screen.

4. An electronic mail creation method performed in a computer, the method comprising:

creating, by the computer, a test electronic mail for a target-type electronic mail by referring to a storage part in which received electronic mails are stored;

using at least one electronic mail of the received electronic mails stored in the storage part, the at least one electronic mail selected based on a criteria being set beforehand; and

changing at least one of header information and a body text of the at least one electronic mail;

displaying, by the computer, in response to a request of browsing a received electronic mail, a browsing screen including a button to be pressed for a received electronic mail, which is determined as the test electronic mail;

increasing, by the computer, a proficiency level for the target-type electronic mail in response to pressing of the button in the browsing screen for the received electronic mail that is the test electronic mail;

determining, by the computer, the proficiency level of a user for the target-type electronic mail based on operation contents of the user with respect to the test electronic mail, the operation contents including at least one operation of opening a file attached to the created test electronic mail, accessing address information in a body text of the created test electronic mail, replying to the created test electronic mail, and inquiring by the user;

storing, by the computer, the determined proficiency level to the storage part;

performing, by the computer, the creating of the test electronic mail depending on the determined proficiency level stored in the storage part; and

recreating, by the computer, the created test electronic mail for a case in which a certain time lapses after the created test electronic mail is distributed, and the user does not respond to the created test electronic mail.

5. An information processing apparatus comprising:

a memory configured to store received electronic mails; and

a processor coupled to the memory and the processor configured to create a test electronic mail for a target-type electronic mail by using at least one electronic mail of the received electronic mails stored in the memory, the at least one electronic mail selected based on a criteria being set beforehand; and

changing at least one of header information and a body text of the at least one electronic mail;

display, in response to a request of browsing a received electronic mail, a browsing screen including a button to be pressed for a received electronic mail, which is determined as the test electronic mail;

increase a proficiency level for the target-type electronic mail in response to pressing of the button in the browsing screen for the received electronic mail that is the test electronic mail;

determine the proficiency level of a user for the target-type electronic mail based on operation contents of the user with respect to the test electronic mail, the operation contents including at least one operation of opening a file attached to the created test electronic mail, accessing address information in a body text of the created test electronic mail, replying to the created test electronic mail, and inquiring by the user;

store the determined proficiency level to the storage part;

perform the creating of the test electronic mail depending on the determined proficiency level stored in the storage part; and

recreate the created test electronic mail for a case in which a certain time lapses after the created test electronic mail is distributed, and the user does not respond to the created test electronic mail.