Air-conditioning apparatus support system
An air-conditioning apparatus support system has a smartphone including a GPS, a camera, a communication unit that communicates with a center computer, a screen, and a control unit. When the control unit is activated at a location at which the air-conditioning apparatus is installed, the control unit executes a step of assuming a location detected by the GPS to be the location at which the air-conditioning apparatus is installed and causing the center computer to register the location, and, after registration has been made, when the control unit is activated at the location at which the air-conditioning apparatus is installed, in the case where the air-conditioning apparatus is registered in the center computer, the control unit causes the screen to display information about the air-conditioning apparatus.
1. An air-conditioning apparatus support system that supports an air-conditioning apparatus, comprising:
a multifunctional mobile communication device connected to Internet that includes
a global positioning system that detects a location of the multifunctional mobile communication device;
an image capturing unit that captures an image of surroundings;
a communication unit that communicates with a center computer connected to the Internet;
a display unit that displays a character and an image; and
a control unit configured to receive input of information of the location detected by the global positioning system and control the image capturing unit, the communication unit, and the display unit, wherein
when the control unit of the multifunctional mobile communication device is activated at a location at which the air-conditioning apparatus is installed, in a case where the air-conditioning apparatus is not registered in the center computer, the control unit assumes the location detected by the global positioning system to be the location at which the air-conditioning apparatus is installed and causes the center computer to register the location,
when the control unit is activated at the location at which the air-conditioning apparatus is installed, in a case where the air-conditioning apparatus is registered in the center computer, the control unit causes the display unit to display information about the air-conditioning apparatus,
when a plurality of menu options for selecting information about the air-conditioning apparatus are displayed on the display unit and a specific menu option is selected from among the plurality of menu options, the control unit receives information about the specific menu option from the center computer and causes the display unit to display the information, and
when a state-inquiry menu option for inquiring about a less-frequently occurring state that occurs during normal operation is prepared in the plurality of menu options and the state-inquiry menu option is selected, the control unit receives a character or image describing a state of the air-conditioning apparatus about the state-inquiry menu option from the center computer and causes the display unit to display the character or image.
2. The air-conditioning apparatus support system of claim 1 , wherein the multifunctional mobile communication device includes an altimeter that detects a height that is a vertical location of the multifunctional mobile communication device, and
wherein the control unit causes the center computer to register the location detected by the global positioning system and assumed to be the location at which the air-conditioning apparatus is installed, and also assumes the height detected by the altimeter to be a height at which the air-conditioning apparatus is installed and causes the center computer to register the height.
3. The air-conditioning apparatus support system of claim 1 , wherein, in a case where a model of the air-conditioning apparatus is not identified, when the control unit is activated at the location at which the air-conditioning apparatus is installed, the control unit causes the display unit to display a display prompting taking an image of the air-conditioning apparatus or identification provided on the air-conditioning apparatus with the image capturing unit, assumes the location detected by the global positioning system to be the location at which the air-conditioning apparatus is installed, and causes the center computer to register the location, and also causes the center computer to register the model of the air-conditioning apparatus identified by using the image taken with the image capturing unit.
4. An air-conditioning apparatus support system that supports an air-conditioning apparatus, comprising
a multifunctional mobile communication device connected to Internet that includes
a global positioning system that detects a location of the multifunctional mobile communication device;
an image capturing unit that captures an image of surroundings;
a communication unit that communicates with a center computer connected to the Internet;
a display unit that displays a character and an image; and
a control unit configured to receive input of information of the location detected by the global positioning system and control the image capturing unit, the communication unit, and the display unit, wherein
when the control unit of the multifunctional mobile communication device is activated at a location at which the air-conditioning apparatus is installed, in a case where the air-conditioning apparatus is not registered in the center computer, the control unit assumes the location detected by the global positioning system to be the location at which the air-conditioning apparatus is installed and causes the center computer to register the location,
when the control unit is activated at the location at which the air-conditioning apparatus is installed, in a case where the air-conditioning apparatus is registered in the center computer, the control unit causes the display unit to display information about the air-conditioning apparatus,
when a plurality of menu options for selecting information about the air-conditioning apparatus are displayed on the display unit and a specific menu option is selected from among the plurality of menu options, the control unit receives information about the specific menu option from the center computer and causes the display unit to display the information,
a removable component is removably installed in the air-conditioning apparatus, and
when a removal-inquiry menu option for inquiring about the removable component is prepared in the plurality of menu options and the removal-inquiry menu option is selected, the control unit causes the display unit to display a display prompting taking an image of the removable component with the image capturing unit, and causes the center computer to determine, by using the image taken with the image capturing unit, whether or not the removable component is installed in a correct position, and, in a case where it is determined that the removable component is not installed in the correct position, the control unit receives a name or schematic diagram of a part being not installed in a correct position from the center computer and causes the display unit to display the name or schematic diagram.
5. An air-conditioning apparatus support system that supports an air-conditioning apparatus, comprising:
a multifunctional mobile communication device connected to Internet that includes
a global positioning system that detects a location of the multifunctional mobile communication device;
an image capturing unit that captures an image of surroundings;
a communication unit that communicates with a center computer connected to the Internet;
a display unit that displays a character and an image; and
a control unit configured to receive input of information of the location detected by the global positioning system and control the image capturing unit, the communication unit, and the display unit, wherein
when the control unit of the multifunctional mobile communication device is activated at a location at which the air-conditioning apparatus is installed, in a case where the air-conditioning apparatus is not registered in the center computer, the control unit assumes the location detected by the global positioning system to be the location at which the air-conditioning apparatus is installed and causes the center computer to register the location,
when the control unit is activated at the location at which the air-conditioning apparatus is installed, in a case where the air-conditioning apparatus is registered in the center computer, the control unit causes the display unit to display information about the air-conditioning apparatus,
when a plurality of menu options for selecting information about the air-conditioning apparatus are displayed on the display unit and a specific menu option is selected from among the plurality of menu options, the control unit receives information about the specific menu option from the center computer and causes the display unit to display the information,
a removable component is removably installed in the air-conditioning apparatus, and
when a removal-inquiry menu option for inquiring about the removable component is prepared in the plurality of menu options and the removal-inquiry menu option is selected, the control unit causes the display unit to display a display prompt, and causes the center computer to determine whether or not the removable component is installed in a correct position, and, in a case where it is determined that the removable component is not installed in the correct position, the control unit receives a name or schematic diagram of a part being not installed in a correct position from the center computer and causes the display unit to display the name or schematic diagram.
6. The air-conditioning apparatus support system of claim 1 , wherein
the display prompt of the display unit is a display prompting taking an image of the removable component with the image capturing unit.
7. The air-conditioning apparatus support system of claim 1 , wherein
the less-frequently occurring state means a predetermined state of the air-conditioning apparatus that is a normal operational state and not a failure of the air-conditioning apparatus and that is predetermined to appear as a failure or an installation failure of the air-conditioning apparatus to a user.
8. The air-conditioning apparatus support system of claim 1 , wherein
the less-frequently occurring state means an operational state of the air-conditioning apparatus that is predetermined to appear as an operational failure or an installation failure of the air-conditioning apparatus to a user and that is a predetermined operational state that occurs in normal operation of the air-conditioning apparatus.
9. The air-conditioning apparatus support system of claim 1 , wherein
the less-frequently occurring state that occurs during normal operation is not a failure or an error in an operation or installation of the air-conditioning apparatus.
10. The air-conditioning apparatus support system of claim 1 , wherein
the less-frequently occurring state is a predetermined operational state of the air-conditioning apparatus that occurs during normal operation and that is not a failure or an error in an operation of the air-conditioning unit apparatus.
11. The air-conditioning apparatus support system of claim 1 , wherein
the less-frequently occurring state is one or more operational states of the air-conditioning apparatus predetermined to cause a user to think that the less-frequently occurring state is a failure or an error in the operation or installation of the air-conditioning unit apparatus.
12. The air-conditioning apparatus support system of claim 1 , wherein
the less-frequently occurring state is a maintenance operation of the air conditioning apparatus that is predetermined to appear as an operation failure or an installation failure of the air-conditioning apparatus to a user.
13. The air-conditioning apparatus support system of claim 1 , wherein
the less-frequently occurring state is an operational state in which white smoke or water comes out of the outdoor unit and an operational state in which vertical air flaps shift into a horizontal position.
14. The air-conditioning apparatus support system of claim 11 , wherein
the less-frequently occurring state is an operational state in which white smoke or water comes out of the outdoor unit and an operational state in which vertical air flaps shift into a horizontal position.