IP Library › Granted Patent US 10,055,280
Granted Patent B2
US 10,055,280 · App. 15/163,130 · Granted Aug 21, 2018

Discovery and remediation of a device via a peer device

Inventors: Philip Seibert (Austin, TX); Anantha Boyapalle (Cedar Park, TX); Yuan-Chang Lo (Austin, TX); Marc Hammons (Round Rock, TX); Todd Swierk (Austin, TX)
Assignee: Dell Products, L.P.
G06F11/0793G06F11/0709G06F11/079H04W76/14H04W84/12
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Quick Facts
Patent No.
US 10,055,280
App. No.
15/163,130
Filed
May 24, 2016
Granted
Aug 21, 2018
Kind
B2
Art Unit
2113
USPC
714/4.12
Abstract

Methods, systems and devices for peer remediation of a malfunctioning IHS (Information Handling System). A malfunctioning IHS broadcasts a mayday beacon indicating a failure condition. The mayday beacon may be a peer-to-peer wireless broadcast using a Wi-Fi SSID that signals that the malfunctioning IHS is searching for a peer IHS configured to provide remediation resources. A peer IHS configured to provide peer remediation responds to the mayday beacon. A peer peer-to-peer wireless connection, such as a Wi-Fi direct connection, is established and used by the malfunctioning IHS to access remediation resources stored on the peer IHS. The remediation resources, which may include a service operating system, are run on the malfunctioning IHS from the peer IHS. The peer IHS may utilize diagnostic information provided by the malfunctioning IHS to determine the remediation resources to be used. The peer IHS may utilize a remote diagnostic service for determining the remediation resources.

Claims (39)

1. A method for remediation of a malfunctioning IHS (Information Handling System), the method comprising:

broadcasting a peer-to-peer wireless signal indicating a failure condition in the malfunctioning IHS, wherein the peer-to-peer wireless signal includes an SSID (Service Set Identifier) indicating a remediation request by the malfunctioning IHS;

receiving a response to the peer-to-peer wireless signal from a peer IHS configured to provide a remediation resource;

establishing a peer-to-peer wireless connection with the peer IHS;

accessing a remediation resource via the peer IHS through the peer-to-peer wireless connection; and

running the remediation resource on the malfunctioning IHS.

2. The method of claim 1 , wherein the peer-to-peer wireless signal is a Wi-Fi Direct signal.

3. The method of claim 1 , wherein the remediation resource is a service operating system.

4. The method of claim 3 , further comprising:

booting the service operating system from the peer IHS over the peer-to-peer wireless connection.

5. The method of claim 4 , wherein the booted service operating system provides a remediation interface on the peer IHS that allows remote access to the service operating system.

6. The method of claim 1 , wherein the remediation resource has been preemptively stored in a memory of the peer IHS based on the platform of the malfunctioning IHS.

7. The method of claim 1 , wherein the wireless broadcast signal is triggered by one or more boot failures by the malfunctioning IHS.

8. A method for remediation of a malfunctioning IHS (Information Handling System) by a peer IHS, the method comprising:

monitoring for a peer-to-peer wireless signal broadcast indicating a failure condition in the malfunctioning IHS, wherein the monitoring is triggered based upon a user-issued command;

responding to the peer-to-peer wireless signal broadcast;

establishing a peer-to-peer wireless connection with the malfunctioning IHS; and

providing a remediation resource to the malfunctioning IHS via the peer-to-peer wireless connection.

9. The method of claim 8 , further comprising:

receiving error condition information from the malfunctioning IHS via the peer-to-peer wireless connection; and

retrieving the remediation resource from a remote repository, wherein the remediation resource is retrieved based on the error condition received from the malfunctioning IHS.

10. The method of claim 8 , further comprising:

determining the platform type of one or more IHSs within wireless signal broadcast range; and

storing one or more remediation resources based on the determined platform types.

11. The method of claim 10 , wherein the remediation resource provided to the malfunctioning IHS is remediation resource stored based on the determined platform types.

12. The method of claim 8 , wherein the peer-to-peer wireless signal is a Wi-Fi Direct signal.

13. The method of claim 12 , wherein the peer-to-peer wireless signal broadcast includes an SSID (Service Set Identifier) indicating a remediation request by the malfunctioning IHS.

14. The method of claim 8 , wherein the remediation resource is a service operating system.

15. The method of claim 14 , wherein the service operating system is booted by the malfunctioning IHS from the peer IHS over the peer-to-peer wireless connection.

16. The method of claim 15 , wherein the booted service operating system provides a remediation interface on the peer IHS that allows remote access to the service operating system.

17. A method, comprising:

monitoring for a peer-to-peer wireless broadcast signal indicating a failure condition in a malfunctioning IHS;

establishing a peer-to-peer wireless connection with the malfunctioning IHS;

receiving error condition information from the malfunctioning IHS via the peer-to-peer wireless connection;

retrieving a remediation resource from a remote repository, wherein the remediation resource is selected based on the error condition received from the malfunctioning IHS; and

providing the remediation resource to the malfunctioning IHS via the peer-to-peer wireless connection, wherein at least one of: (i) the monitoring is triggered based on a user-issued command; or (ii) the peer-to-peer wireless broadcast signal includes an SSID (Service Set Identifier) indicating a remediation request by the malfunctioning IHS.

18. The method of claim 17 , further comprising:

determining the platform type of one or more IHSs within wireless range; and

storing one or more remediation resources based on the determined platform type.

Assignments (15)
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053546/0001) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC IP HOLDING COMPANY LLC
Reel/Frame 071642/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (045455/0001) Recorded May 20, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.); DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC); EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.); SCALEIO LLC
Reel/Frame 061753/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (040136/0001) Recorded Apr 26, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.); DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC); EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.); SCALEIO LLC
Reel/Frame 061324/0001 →
RELEASE OF SECURITY INTEREST Recorded Nov 3, 2021
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL, L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; WYSE TECHNOLOGY L.L.C.
Reel/Frame 058216/0001 →
SECURITY AGREEMENT Recorded Apr 22, 2020
From: CREDANT TECHNOLOGIES INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 053546/0001 →
SECURITY AGREEMENT Recorded Mar 21, 2019
From: CREDANT TECHNOLOGIES, INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 049452/0223 →
SECURITY AGREEMENT Recorded Sep 21, 2016
From: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040134/0001 →
SECURITY AGREEMENT Recorded Sep 21, 2016
From: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 040136/0001 →
RELEASE OF SEC. INT. IN PATENTS (NOTES) Recorded Sep 14, 2016
From: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
To: AVENTAIL LLC; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040026/0710 →
RELEASE OF SEC. INT. IN PATENTS (TL) Recorded Sep 14, 2016
From: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
To: AVENTAIL LLC; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040027/0329 →
RELEASE OF SEC. INT. IN PATENTS (ABL) Recorded Sep 13, 2016
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: AVENTAIL LLC; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.
Reel/Frame 040013/0733 →
SUPPLEMENT TO PATENT SECURITY AGREEMENT (ABL) Recorded Aug 10, 2016
From: AVENTAIL LLC; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 039643/0953 →
SUPPLEMENT TO PATENT SECURITY AGREEMENT (TERM LOAN) Recorded Aug 10, 2016
From: AVENTAIL LLC; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 039719/0889 →
SUPPLEMENT TO PATENT SECURITY AGREEMENT (NOTES) Recorded Aug 10, 2016
From: AVENTAIL LLC; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 039644/0084 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 24, 2016
From: SEIBERT, PHILIP; BOYAPALLE, ANANTHA; LO, YUAN-CHANG; HAMMONS, MARC; SWIERK, TODD
To: DELL PRODUCTS, L.P.
Reel/Frame 038705/0459 →
Continuity (1)
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