IP Library Granted Patent US 10,097,698
Granted Patent B2
US 10,097,698 · App. 15/369,302 · Granted Oct 9, 2018

Toll-free telecommunications management platform

Inventors: Sriram Sharma (Herndon, VA); William Carter (Potomac Falls, VA); Manisha Bhat (Sterling, VA); Pamela J. Carter (Manchester, NH); Sanjeev Chauhan (Ashburn, VA); Ryan Karnas (Leesburg, VA); Michael Kimmel (Ashburn, VA); Suk Yee Wong (Belle Mead, NJ)
Assignee: Somos, Inc.
H04M15/8061G06F17/30525G06Q30/0201H04L45/125H04L45/22H04M3/2218H04M3/2263H04M3/36H04M3/367H04M3/42153H04M3/42161H04M3/42178H04M3/42306H04M3/42357H04M3/5175H04M15/47H04M15/72H04M15/755H04M15/8083H04M15/8214H04Q3/0087H04Q3/0091H04W4/14H04W40/02
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Quick Facts
Patent No.
US 10,097,698
App. No.
15/369,302
Granted
Oct 9, 2018
Kind
B2
Abstract

A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to search for, receive recommendations for, and make reservations of toll-free numbers. A user interface may allow activating a toll-free number, through a one-click activation function and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user. Predictive analytic services may be provided that allow a user through a customizable user interface, or dashboard, to access third party data sources and other information derived from toll-free telecommunications networks.

Claims (20)

1. A method comprising:

receiving a one-click activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free number associated with the request;

searching a responsible organization record to determine the presence of a defined customer template record relating to the user request, wherein the responsible organization is associated with toll-free telecommunications;

retrieving at least one customer template record, wherein the customer template record is a defined customer template record for the responsible organization; and

activating the user request, wherein the activation includes at least one of activating or reserving the toll-free number.

2. The method of claim 1 , wherein the one-click activate request is received from a widget that is operable on a client device.

3. The method of claim 1 , wherein the at least one customer template record includes call path data derived at least in part from a predictive analytics engine.

4. The method of claim 1 , wherein the activation of the user request creates a toll-free service provider identifier (TSPID) that is associated with the user.

5. A method comprising:

receiving data relating to toll-free number call activity from a toll-free telecommunications system, wherein the data includes at least one of call duration or call count data;

receiving third party data relating to macroeconomic activity;

modeling at least one of call duration or call count data with the third party data to derive a macroeconomic trend;

receiving a request from a client device to present the macroeconomic trend; and

presenting a representation of the macroeconomic trend to a user interface on the client device.

6. The method of claim 5 , wherein the presentation of the macroeconomic trend is presented to the user interface in conjunction with a sponsored content.

7. The method of claim 5 , wherein the third party data is stock market data.

8. The method of claim 5 , wherein the third party data is Bloomberg data.

9. The method of claim 5 , wherein the third party data is government data.

10. The method of claim 5 , wherein the third party data is social media data.

11. The method of claim 5 , wherein there is a temporal delay between the time of the request and the time of the presentation of long enough duration that the client device enters a sleep mode as regards the interaction, and the client device is activated out of sleep mode upon the presentation.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 5, 2016
From: SHARMA, SRIRAM; CARTER, WILLIAM; BHAT, MANISHA; CARTER, PAMELA J.; CHAUHAN, SANJEEV; KARNAS, RYAN; KIMMEL, MICHAEL; WONG, SUK YEE
To: SOMOS, INC.
Reel/Frame 040530/0915 →
Continuity (8)
Continuation 14960312 · Dec 4, 2015
Continuation In Part 14928575 · Oct 30, 2015
Continuation In Part 15369302
Continuation 14958358 · Dec 3, 2015
Provisional Application 62073976 · Nov 1, 2014
Provisional Application 62088406 · Dec 5, 2014
Provisional Application 62172791 · Jun 8, 2015
Related Publication 20170085724A1 · Mar 23, 2017
Cited By (3)
US 12,314,968 US 12,323,552 US 12,671,990