IP Library › Granted Patent US 10,147,071
Granted Patent B2
US 10,147,071 · App. 14/665,636 · Granted Dec 4, 2018

Visual representation of an email chain

Inventors: Saurabh Gupta (Durham, NC); Sandeep Perumbuduri (Morrisville, NC); Nancy A. Schipon (Apex, NC); Jack P. Yapi (Knightdale, NC)
Assignee: International Business Machines Corporation
G06Q10/10G06Q10/107H04L51/16H04L51/32
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Quick Facts
Patent No.
US 10,147,071
App. No.
14/665,636
Granted
Dec 4, 2018
Kind
B2
Abstract

Provided are techniques for presenting a visual representation of an email thread, comprising organizing a plurality of emails in an email system with respect to a plurality of parties; organizing the plurality of emails with respect to an email thread to produce thread information; correlating the plurality of parties with thread information to produce a condensed tree structure to represent plurality of parties and the plurality of emails, wherein each node of a plurality of nodes of the condensed tree structure represents one corresponding party of the plurality of parties; and rendering the condensed tree structure on a computer display.

Claims (48)

1. A method for presenting a visual representation of an email thread, comprising:

organizing a plurality of emails in an email system with respect to a plurality of parties;

organizing the plurality of emails with respect to an email thread to produce thread information;

correlating the plurality of parties with the thread information to produce a condensed tree structure to represent plurality of parties and the plurality of emails with respect to a particular email thread;

wherein each node of a plurality of nodes of the condensed tree structure represents one corresponding party of the plurality of parties and the particular email thread; and

wherein each node displays each party of the plurality of parties that the corresponding party has corresponded with respect to the particular email thread; and

rendering the condensed tree structure on a computer display as a word cloud that displays the frequency and importance of specific words within the email thread.

2. The method of claim 1 , wherein the plurality of parties includes organized groups of computer users.

3. The method of claim 1 , further comprising displaying in conjunction with each particular node of the plurality of nodes, a graphic indication representing information corresponding to the party corresponding to the particular node.

4. The method of claim 3 , wherein the graphic indication represents a number of emails the party corresponding to the particular node has in the email thread.

5. The method of claim 3 , wherein the graphic indication represents an intended recipient of the emails of the party corresponding to the particular node.

6. The method of claim 1 , further comprising;

generating metrics corresponding to the correlation of parties with thread information;

rendering a visual representation of the metrics on the computer display.

7. The method of claim 6 , wherein the visual representation comprises the word cloud.

8. An apparatus for presenting a visual representation of an email thread, comprising:

a plurality of processors;

a computer-readable storage device;

a display; and

logic, stored on the computer-readable storage device and executed on the plurality of processors, for performing a method, the method comprising:

organizing a plurality of emails in an email system with respect to a plurality of parties;

organizing the plurality of emails with respect to an email thread to produce thread information;

correlating the plurality of parties with the thread information to produce a condensed tree structure to represent plurality of parties and the plurality of emails with respect to a particular email thread;

wherein each node of a plurality of nodes of the condensed tree structure represents one corresponding party of the plurality of parties and the particular email thread; and

wherein each node displays each party of the plurality of parties that the corresponding party has corresponded with respect to the particular email thread; and

rendering the condensed tree structure on the display as a word cloud that displays the frequency and importance of specific words within the email thread.

9. The apparatus of claim 8 , wherein the plurality of parties includes organized groups of computer users.

10. The apparatus of claim 8 , the method further comprising displaying in conjunction with each particular node of the plurality of nodes, a graphic indication representing information corresponding to the party corresponding to the particular node.

11. The apparatus of claim 10 , wherein the graphic indication represents a number of emails the party corresponding to the particular node has in the email thread.

12. The apparatus of claim 10 , wherein the graphic indication represents an intended recipient of the emails of the party corresponding to the particular node.

13. The apparatus of claim 8 , the method further comprising:

generating metrics corresponding to the correlation of parties with thread information;

rendering a visual representation of the metrics on the computer display.

14. The apparatus claim 13 , wherein the visual representation comprises the word cloud.

15. An apparatus for presenting a visual representation of an email thread, comprising a non-transitory computer-readable storage medium having program code embodied therewith, the program code executable by a plurality pf processors to perform a method comprising:

organizing a plurality of mails in an email system with respect to a plurality of parties;

organizing the plurality of emails with respect to an email thread to produce thread information;

correlating the plurality of parties with the thread information to produce a condensed tree structure to represent plurality of parties and the plurality of emails with respect to a particular email thread;

wherein each node of a plurality of nodes of the condensed tree structure represents one corresponding party of the plurality of parties and the particular email thread; and

wherein each node displays each party of the plurality of parties that the corresponding party has corresponded with respect to the particular email thread; and

rendering the condensed tree structure on a display as a word cloud that displays the frequency and importance of specific words within the email thread.

16. The apparatus of claim 15 , wherein the plurality of parties includes organized groups of computer users.

17. The apparatus of claim 15 , the method further comprising displaying in conjunction with each particular node of the plurality of nodes, a graphic indication representing information corresponding to the party corresponding to the particular node.

18. The apparatus of claim 17 , wherein the graphic indication represents a number of emails the party corresponding to the particular node has in the email thread.

19. The apparatus of claim 15 , the method further comprising;

generating metrics corresponding to the correlation of parties with thread information;

rendering a visual representation of the metrics on the computer display.

20. The apparatus of claim 19 , wherein the visual representation comprises the word cloud.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 23, 2015
From: GUPTA, SAURABH; PERUMBUDURI, SANDEEP; SCHIPON, NANCY A.; YAPI, JACK P.
To: INTERNATIONAL BUSINESS MACHINES COPRPORATION
Reel/Frame 035232/0271 →
Continuity (1)
Related Publication 20160283069A1 · Sep 29, 2016