Banking services experience center

1. A method for implementing an interactive banking experience, the method comprising:

on an electronic computing device, receiving a request for access authentication for a user of an interactive banking center;

determining a profile for the user based upon the access authentication, the profile designating access rights for the interactive banking center;

initiating a workflow in the interactive banking center, the workflow corresponding to the profile of the user or driven by preferences of the user, the workflow being one of a plurality of workflows used in the interactive banking center, each of the plurality of workflows being associated with a combination of lighting and images in a facility for housing the interactive banking center;

activating lighting and images corresponding to the workflow; displaying an interactive image of a participant in the workflow; initiating a dialog between the participant and the user; receiving responses from the user; and activating steps in the workflow based upon the responses.

2. The method of claim 1 , wherein at least some of the responses are verbal responses.

3. The method of claim 1 , wherein at least some of the responses are gestures.

4. The method of claim 1 , wherein at least some of the responses include data.

5. The method of claim 1 , further comprising stopping the workflow based upon a response.

6. The method of claim 5 , further comprising displaying images of data flow during the workflow when the workflow is stopped.

7. The method of claim 5 , further comprising displaying an architecture of the workflow when the workflow is stopped.

8. The method of claim 5 , further comprising:

receiving changes to the workflow when the workflow is stopped; and

incorporating the changes into the workflow.

9. The method of claim 1 , further comprising organizing the steps in the workflow in hierarchical levels.

10. The method of claim 9 , wherein the workflow is initiated at a level corresponding to an experience level of the user.

11. The method of claim 1 , wherein the workflow corresponds to originating a mortgage and the images simulate a mortgage company office.

12. The method of claim 1 , wherein the workflow corresponds to opening a bank account and the images simulate a bank branch.

13. A method for implementing an interactive banking experience in a facility for housing an interactive banking center, the method comprising:

on a first electronic computing device, receiving a request for access authentication for a user of the interactive banking center;

determining a profile for the user based upon the access authentication, the profile designating access rights for the interactive banking center;

determining from the profile that the user is a bank teller trainee;

initiating a workflow in the interactive banking center, the workflow corresponding to a training session for a bank teller;

activating lighting and images corresponding to a teller's station; displaying an interactive image of a bank customer in the workflow; initiating a dialog between the bank customer and the user; receiving responses from the bank customer; and activating steps in the workflow based upon the responses.

14. The method of claim 13 , further comprising receiving verbal responses from the bank customer.

15. The method of claim 13 , further comprising receiving gesture responses from the bank customer.

16. The method of claim 13 , wherein after one of the responses is received, stopping the workflow.

17. The method of claim 16 , wherein after the workflow is stopped, displaying images of data flow during the workflow.

18. The method of claim 16 , further comprising displaying an architecture of the workflow when the workflow is stopped.

19. The method of claim 16 , further comprising:

receiving changes to the workflow when the workflow is stopped; and

incorporating the changes into the workflow.

20. A method for implementing an interactive banking experience in a facility for housing an interactive banking center, the method comprising:

on an electronic computing device, receiving a request for access authentication for a user of the interactive banking center;

determining a profile for the user based upon an access authentication of the user to the interactive banking center, the profile designating access rights for the interactive banking center;

initiating a workflow in the interactive banking center, the workflow corresponding to the profile of the user, the workflow comprising a plurality of steps, the steps being organized in hierarchical levels;

activating lighting and images corresponding to the workflow;

activating a step of the workflow corresponding to an experience level of the user, the experience level being determined from the profile for the user;

displaying an interactive image of a participant in the workflow; initiating a dialog between the participant and the user;

receiving responses from the user, the responses including one or more of verbal responses, gestures and data;

activating steps in the workflow based upon the responses; stopping the workflow based upon a response;

displaying images of data flow during the workflow when the workflow is stopped; and displaying an architecture of the workflow when the workflow is stopped, the architecture including one or more of application screens, processes, process flow, hardware and network configuration.