Multifunction wireless device
A communication device and system are disclosed for providing communication and data services to residents of a controlled facility. The device can be restricted to communicating only using an internet protocol so as to restrict the device communication to an internal intranet. Wireless access points may be disposed throughout the environment to route calls and data between the device and a central processing center. By converting a protocol of the communications received from the device to a protocol used by the central processing center, minimal modifications to the central processing center are needed to support a wireless communication infrastructure. Many restrictions and safeguards may be implemented within the phone and system in order to prevent improper use.
1. A system for providing communication services to a wireless communication device associated with an inmate of a correctional facility, the system comprising:
a database that stores outside party information relating to an outside party;
a central processing server configured to process an incoming call from the outside party to the inmate; and
a personal wireless device assigned to the inmate and configured to wirelessly communicate with the central processing server,
wherein the central processing server is configured to process the incoming call by:
receiving the incoming call from the outside party;
receiving an indication that the incoming call is designated for the inmate;
authenticating the outside party;
terminating the incoming call;
notifying the inmate of the incoming call;
receiving a second call from the inmate designated for the outside party after the incoming call is terminated; and
in response to the inmate being successfully authenticated, completing the second call to the outside party.
2. The system of claim 1 , wherein the incoming call is connected to the personal wireless device in response to the inmate being successfully authenticated.
3. The system of claim 1 , wherein the notifying of the inmate includes transmitting at least one of a Short Message Service (SMS) or a Multimedia Messaging Service (MMS) message to the wireless communication device associated with the inmate.
4. The system of claim 1 , wherein the notifying of the inmate includes the central processing server causing an audible notification to be announced over a public address (PA) system within the correctional facility.
5. The system of claim 1 , wherein the authentication of the inmate and the authentication of the outside party include performing biometric matching and verification.
6. A method of providing communication services to a wireless communication device associated with an inmate of a correctional facility, the method comprising:
storing outside party information relating to an outside party;
assigning a personal wireless device to the inmate; and
processing an incoming call from the outside party to the inmate, the processing of the incoming call including:
receiving the incoming call from the outside party;
receiving an indication that the incoming call is designated for the inmate;
authenticating the outside party;
terminating the incoming call;
notifying the inmate of the incoming call;
receiving a second call from the inmate designated for the outside party after the incoming call is terminated;
authenticating the inmate during the second call; and
in response to the inmate being successfully authenticated, completing the second call to the outside party.
7. The method of claim 6 , further comprising connecting the second call to the incoming call in response to the inmate being successfully authenticated.
8. The method of claim 6 , wherein the notifying of the inmate includes transmitting at least one of a Short Message Service (SMS) or a Multimedia Messaging Service (MMS) message to the wireless communication device associated with the inmate.
9. The method of claim 6 , wherein the notifying of the inmate includes the central processing server causing an audible notification to be announced over a public address (PA) system within the correctional facility.
10. The method of claim 6 , wherein the authentication of the inmate and the authentication of the outside party include performing biometric matching and verification.
11. A system for processing an incoming call from an outside party to an inmate of a correctional facility, the system comprising:
a database that stores inmate contact restrictions and outside party information;
a telephone terminal; and
a central processing server configured to process the incoming call, the processing including:
receiving the incoming call from the outside party;
prompting the outside party to identify the inmate and provide a biometric sample;
receiving the identification of the inmate and the biometric sample from the outside party;
authenticating the outside party based on the received identification and biometric sample;
terminating the incoming call;
notifying the inmate of the incoming call in response to the outside party being successfully authenticated;
receiving a second call from the inmate designated for the outside party after the incoming call is terminated; and
in response to the inmate being successfully authenticated, completing the second call to the outside party.
12. The system of claim 11 , wherein the central processing server is further configured to process the incoming call by:
further receiving an identification of the outside party from the outside party;
retrieving from the database a baseline biometric sample corresponding to the received identification of the outside party; and
comparing the received biometric sample to the baseline biometric sample,
wherein the outside party is authenticated based on the comparison.
13. The system of claim 11 , wherein the central processing server is configured to notify the inmate by transmitting at least one of a Short Message Service (SMS) or a Multimedia Messaging Service (MMS) message to a wireless communication device associated with the inmate.
14. The system of claim 11 , wherein the central processing server is further configured to process the incoming call by performing a second authentication of the outside party after receiving the second call, but before completing the second call to the outside party.