IP Library › Granted Patent US 10,847,151
Granted Patent B2
US 10,847,151 · App. 15/899,885 · Granted Nov 24, 2020

Dialogue system and dialogue method

Inventors: Masami Akamine (Yokosuka, JP); Takami Yoshida (Kawasaki, JP)
Assignee: KABUSHIKI KAISHA TOSHIBA
G10L15/22G06F40/216G06F40/35G06F40/56G10L15/063G10L15/1815G10L25/63G10L2015/223
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Quick Facts
Patent No.
US 10,847,151
App. No.
15/899,885
Filed
Feb 20, 2018
Granted
Nov 24, 2020
Kind
B2
Art Unit
2658
USPC
704/257
Abstract

According to an embodiment, a dialogue system includes a satisfaction estimator, a dialogue state estimator, and a behavior determiner. The satisfaction estimator estimates a satisfaction of a user based on a speech input from the user. The dialogue state estimator estimates a dialogue state with the user based on the speech input from the user and the estimated satisfaction of the user. The behavior determiner determines a behavior towards the user based on the estimated dialogue state.

Claims (28)

1. A dialogue system comprising:

a convolutional neural network including at least an input layer; and

circuitry configured to:

estimate a satisfaction of a user based on a speech input from the user by applying an electrical signal into the input layer, wherein the input layer creates a multi-dimensional vector by using the Fourier transformation to convert the electrical signal as the speech input;

estimate a dialogue state with the user based on the speech input from the user and the estimated satisfaction of the user;

update the estimated dialogue state based on a previous dialogue state stored in the circuitry; and

determine a behavior towards the user based on the updated dialogue state.

2. The dialogue system according to claim 1 , wherein the circuitry is further configured to estimate the satisfaction of the user by applying input data that is based on the speech input to a learnt statistical model that is created by performing supervised learning using learn-specific speech input with a label indicative of a satisfaction.

3. The dialogue system according to claim 1 , wherein the satisfaction is expressed as a probability distribution.

4. The dialogue system according to claim 1 , wherein the circuitry is further configured to determine the behavior towards the user by applying input data that is based on the dialogue state to a learnt statistical model that is created by performing reinforcement learning.

5. The dialogue system according to claim 4 , wherein a reward used in the reinforcement learning is set according to a satisfaction of a user who uttered a learn-specific speech input, estimated based on the learn-specific speech input.

6. A dialogue system comprising:

a convolutional neural network including at least an input layer; and

circuitry configured to:

estimate a satisfaction of a user based on a speech input from the user by applying an electrical signal into the input layer, wherein the input layer creates a multi-dimensional vector by using the Fourier transformation to convert the electrical signal as the speech input;

estimate a dialogue state with the user based on an input from the user;

update the estimated dialogue state based on a previous dialogue state stored in the circuitry; and

determine a behavior towards the user based on the estimated satisfaction and the updated dialogue state.

7. A dialogue system comprising:

a convolutional neural network including at least an input layer; and

circuitry configured to:

estimate a satisfaction of a user based on a speech input from the user by applying an electrical signal into the input layer, wherein the input layer creates a multi-dimensional vector by using the Fourier transformation to convert the electrical signal as the speech input;

estimate a dialogue state of a dialogue with the user based on at least an input from the user;

update the estimated dialogue state based on a previous dialogue state stored in the circuitry;

determine a behavior towards the user based on the updated dialogue state; and

determine whether or not to discontinue the dialogue with the user based on at least the estimated satisfaction.

8. The dialogue system according to claim 7 , wherein the circuitry is further configured to determine whether or not to discontinue the dialogue with the user based on the dialogue state and the estimated satisfaction.

9. The dialogue system according to claim 7 , wherein the circuitry is further configured to automatically hand over the dialogue with the user to an operator when the dialogue with the user is determined to be discontinued.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 20, 2018
From: AKAMINE, MASAMI; YOSHIDA, TAKAMI
To: KABUSHIKI KAISHA TOSHIBA
Reel/Frame 044976/0519 →
Priority Claims (1)
JP 2017-215433 · Nov 8, 2017 · national
Continuity (1)
Related Publication 20190139537A1 · May 9, 2019