Point-of-sale (“POS”) system integrating merchant-based rewards
A merchant point-of-sale (“POS”) system architecture is provided. Systems and methods are provided for enabling merchant funded rewards at a POS terminal. Systems and methods are provided for tracking customer activity and determining an appropriate merchant funded reward. The POS terminal may determine an appropriate merchant, funded reward based on location and historical customer transaction data. The merchant may offer a custom reward that promotes customer behaviors that are advantageous to the merchant and other transaction participants. A merchant funded rewards program may be configured to drive incremental sales to merchants that participate in the program.
1. A point-of-sale (“POS”) system comprising:
a payment instrument comprising:
a transceiver; and
a touch-sensitive, organic light emitting diode (“OLED”) display; and
a POS terminal at a merchant location, the POS terminal comprising a non-transitory computer readable storage media storing a set of executable instructions which, when executed by a processor on the POS terminal, configures the POS terminal to:
capture transaction data associated with a purchase initiated at the POS terminal, the transaction data comprising a plurality of factual attributes; and
before submitting the transaction data to an issuer computer system for authorization of the purchase and within a time-sensitive authorization window that begins at a time the transaction data is captured and is less than a total duration of five seconds:
activate an attribute prediction model and generate at least one predicted attribute, wherein the attribute prediction model comprises a machine learning algorithm that learns based on:
past transaction data captured by the POS terminal; and
future transaction data captured by the POS terminal associated with a future purchase;
based on the at least one predicted attribute, determine a set of target customer actions that, for the captured transaction data, is expected to yield a plurality of target attributes associated with the future purchase;
based on a functionality of the POS terminal, formulate a set of machine actions that, when executed by the POS terminal, is expected to induce a threshold number of the customer actions at a future time;
submit the transaction data to the issuer computer system along with confirmation that the set of machine actions have been formulated by the POS terminal; and
configure the POS terminal to:
execute the set of machine actions and induce the threshold number of customer actions at the future time by issuing instructions to the transceiver of the payment instruction and thereby presenting, on the OLED display of the payment instrument, a custom reward associated with the future purchase;
wherein, submitting the confirmation to the issuer computer system:
triggers a rebate of a conventional cost of processing the transaction at the POS terminal; and
does not exceed strict timing requirements associated with processing electronic payments.
2. The POS terminal of claim 1 , the set of executable instructions, when executed by the processor, further configure the POS terminal to:
track captured transaction data over time;
determine a success of achieving the at least one target attribute; and
based on the success, in response to capturing transaction data associated with the future purchase, adjust:
the set of target customer actions; and
the set of machine actions.
3. The POS terminal of claim 1 wherein the conventional cost comprises an interchange fee set by a transaction processing network.
4. The POS terminal of claim 1 wherein the set of machine actions comprise determining and presenting the custom reward on the OLED display such that the custom reward is:
exclusively linked to one or more products or services offered at the merchant location; and
determined such that a value of the custom reward is at least as great as a value of the rebate of the conventional cost.
5. The POS terminal of claim 4 wherein the value of the custom reward is greater than the value of the rebate of the conventional cost.
6. The POS terminal of claim 1 wherein authorization for the captured transaction data and rebate of the conventional cost occur before the POS terminal executes the set of machine actions.
7. The POS terminal of claim 4 wherein the set of machine actions comprise, configuring the POS terminal to provide a bonus product when the POS terminal captures transaction data associated with the future purchase.
8. The POS terminal of claim 7 wherein the set of machine actions comprise configuring the POS terminal to identify the bonus product based on proximity of the bonus product to the POS terminal.
9. The POS terminal of claim 1 wherein the POS terminal is one of a plurality of POS terminals in operation at the merchant location, and the attribute prediction model is configured to determine a threshold number of the target attributes based on transaction data received from each of the plurality of POS terminals.