IP Library › Granted Patent US 11,107,377
Granted Patent B2
US 11,107,377 · App. 16/658,609 · Granted Aug 31, 2021

Projected information display for IT equipment environments

Inventors: Zhao Chen (Shanghai, CN); Peter Timothy Clark (Taipei, TW); Hsiang-Yin Hung (Taipei, TW); Wei-Ti Kuo (Taipei, TW)
Assignee: Dell Products L.P.
G09G3/001G06Q10/20G06T11/00G06T19/006G09G2354/00
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Quick Facts
Patent No.
US 11,107,377
App. No.
16/658,609
Filed
Oct 21, 2019
Granted
Aug 31, 2021
Kind
B2
Art Unit
2613
USPC
345/633
Abstract

A system, method, and computer-readable medium are disclosed for performing a projected equipment information operation within an IT environment. In various embodiments, the projected equipment information operation includes: receiving equipment information regarding an information handling system within the IT environment; identifying AR content associated with the equipment information regarding the information handling system within the IT environment; and, projecting the AR content associated with the equipment information onto a physical device within the IT environment, a combination of the AR content and the physical device providing a composite view, the composite view providing a hands free and device free provision of the equipment information.

Claims (52)

1. A computer-implementable method for performing a projected equipment operation within an information technology (IT) environment, comprising:

receiving equipment information regarding an information handling system within the IT environment;

identifying AR content associated with the equipment information regarding the information handling system within the IT environment; and

projecting the AR content associated with the equipment information onto a physical device associated with a data center rack within the IT environment, a combination of the AR content and the physical device providing a composite view, the composite view providing a hands free and device free provision of the equipment information, the projecting being performed by an AR projection system, the AR projection system being mounted to a rail system installed on a top portion of a rack system of the IT environment, the AR projection system moving to an appropriate position of the IT environment via the rail system, the appropriate position being a location contiguous with the data center rack associated with the physical device.

2. The method of claim 1 , wherein:

the projected equipment information operation proactively assists IT service personnel to locate a particular information handling system within the IT environment.

3. The method of claim 1 , further comprising:

detecting when an IT service personnel is within a predetermined distance of the information handling system associated with the equipment information; and,

projecting second AR content associated with the equipment information regarding the information handling system within the IT environment when the IT service personnel is within the predetermined distance of the information handling system associated with the equipment information.

4. The method of claim 1 , wherein:

the equipment information regarding an information handling system within the IT environment comprises information regarding an equipment service operation.

5. The method of claim 1 , wherein:

the equipment information regarding an information handling system within the IT environment comprises information regarding a component install service operation.

6. The method of claim 1 , wherein:

the equipment information regarding an information handling system within the IT environment comprises information regarding a system install service operation.

7. A system comprising:

a processor;

a data bus coupled to the processor; and

a non-transitory, computer-readable storage medium embodying computer program code, the non-transitory, computer-readable storage medium being coupled to the data bus, the computer program code interacting with a plurality of computer operations and comprising instructions executable by the processor and configured for:

receiving equipment information regarding an information handling system within an IT environment;

identifying AR content associated with the equipment information regarding the information handling system within the IT environment; and

projecting the AR content associated with the equipment information onto a physical device associated with a data center rack within the IT environment, a combination of the AR content and the physical device providing a composite view, the composite view providing a hands free and device free provision of the equipment information, the projecting being performed by an AR projection system, the AR projection system being mounted to a rail system installed on a top portion of a rack system of the IT environment, the AR projection system moving to an appropriate position of the IT environment via the rail system, the appropriate position being a location contiguous with the data center rack associated with the physical device.

8. The system of claim 7 , wherein:

the projected equipment information operation proactively assists IT service personnel to locate a particular information handling system within the IT environment.

9. The system of claim 7 , wherein the instructions executable by the processor are further configured for:

detecting when an IT service personnel is within a predetermined distance of the information handling system associated with the equipment information; and,

projecting second AR content associated with the equipment information regarding the information handling system within the IT environment when the IT service personnel is within the predetermined distance of the information handling system associated with the equipment information.

10. The system of claim 7 , wherein:

the equipment information regarding an information handling system within the IT environment comprises information regarding an equipment service operation.

11. The system of claim 7 , wherein:

the equipment information regarding an information handling system within the IT environment comprises information regarding a component install service operation.

12. The system of claim 7 , wherein:

the equipment information regarding an information handling system within the IT environment comprises information regarding a system install service operation.

13. A non-transitory, computer-readable storage medium embodying computer program code, the computer program code comprising computer executable instructions configured for:

receiving equipment information regarding an information handling system within the IT environment;

identifying AR content associated with the equipment information regarding the information handling system within the IT environment; and

projecting the AR content associated with the equipment information onto a physical device associated with a data center rack within the IT environment, a combination of the AR content and the physical device providing a composite view, the composite view providing a hands free and device free provision of the equipment information, the projecting being performed by an AR projection system, the AR projection system being mounted to a rail system installed on a top portion of a rack system of the IT environment, the AR projection system moving to an appropriate position of the IT environment via the rail system, the appropriate position being a location contiguous with the data center rack associated with the physical device.

14. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the projected equipment information operation proactively assists IT service personnel to locate a particular information handling system within the IT environment.

15. The non-transitory, computer-readable storage medium of claim 13 , wherein the computer executable instructions are further configured for:

detecting when an IT service personnel is within a predetermined distance of the information handling system associated with the equipment information; and,

projecting second AR content associated with the equipment information regarding the information handling system within the IT environment when the IT service personnel is within the predetermined distance of the information handling system associated with the equipment information.

16. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the equipment information regarding an information handling system within the IT environment comprises information regarding an equipment service operation.

17. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the equipment information regarding an information handling system within the IT environment comprises information regarding a component install service operation.

18. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the equipment information regarding an information handling system within the IT environment comprises information regarding a system install service operation.

19. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the computer executable instructions are deployable to a client system from a server system at a remote location.

20. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the computer executable instructions are provided by a service provider to a user on an on-demand basis.

Assignments (9)
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053546/0001) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC IP HOLDING COMPANY LLC
Reel/Frame 071642/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (051302/0528) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO WYSE TECHNOLOGY L.L.C.); SECUREWORKS CORP.
Reel/Frame 060438/0593 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (053311/0169) Recorded Jun 23, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC
Reel/Frame 060438/0742 →
RELEASE OF SECURITY INTEREST AT REEL 051449 FRAME 0728 Recorded Nov 2, 2021
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC; WYSE TECHNOLOGY L.L.C.; SECUREWORKS CORP.; EMC CORPORATION
Reel/Frame 058002/0010 →
SECURITY INTEREST Recorded Jun 5, 2020
From: DELL PRODUCTS L.P.; EMC CORPORATION; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
Reel/Frame 053311/0169 →
SECURITY AGREEMENT Recorded Apr 22, 2020
From: CREDANT TECHNOLOGIES INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 053546/0001 →
SECURITY AGREEMENT Recorded Dec 31, 2019
From: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC; WYSE TECHNOLOGY L.L.C.; SECUREWORKS CORP.; EMC CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Reel/Frame 051449/0728 →
PATENT SECURITY AGREEMENT (NOTES) Recorded Dec 16, 2019
From: DELL PRODUCTS L.P.; EMC IP HOLDING COMPANY LLC; WYSE TECHNOLOGY L.L.C.; SECUREWORKS CORP.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
Reel/Frame 051302/0528 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 21, 2019
From: CHEN, ZHAO; CLARK, PETER TIMOTHY; HUNG, HSIANG-YIN; KUO, WEI-TI
To: DELL PRODUCTS L.P.
Reel/Frame 050777/0210 →
Continuity (1)
Related Publication 20210118342A1 · Apr 22, 2021