Customization of CNAM information for calls placed to mobile devices
One example method of operation may include identifying a call from a calling device destined for a mobile device, identifying a calling device number associated with the calling device and a mobile device number associated with the mobile device, determining whether a stored calling relationship exists between the calling device number and the mobile device number, and appending one of a plurality of caller identification names (CNAM) to the call based on the determination as to whether there is a stored calling relationship.
1. A method comprising:
identifying, via a content delivery device, a call from a calling device to a mobile device;
identifying, via the content delivery device, a calling device number associated with the calling device and a mobile device number associated with the mobile device;
identifying, via the content delivery device, whether a stored calling relationship exists between the calling device number and the mobile device number; and
appending, via the content delivery device, one of a plurality of caller identification names (CNAM) to the call based on the determination that the relationship exists between the calling device number and the mobile device number and based on a contextual category stored in memory and previously assigned to the mobile device as a context of a previously stored order assigned to a mobile device profile;
wherein, if the stored calling relationship is not identified as existing, retrieving, via the content delivery device, a default CNAM assigned to the calling device number.
2. The method of claim 1 , wherein, if the stored-calling relationship is identified as existing, then the method further comprises:
retrieving, via the content delivery device, a CNAM previously assigned to the mobile device number from a call content application programming interface (API).
3. The method of claim 2 , comprising:
transmitting, via the content delivery device, the previously assigned CNAM to the mobile device for display by the mobile device when the call is connecting the calling device and the mobile device.
4. The method of claim 1 , comprising:
transmitting, via the content delivery device, the default CNAM to the mobile device for display by the mobile device when the call is connecting the calling device and the mobile device.
5. The method of claim 1 , wherein the CNAM comprises a one to fifteen character alphanumeric message.
6. The method of claim 1 , wherein the CNAM is an electronic CNAM (ECNAM) comprising at least one of:
a one to fifteen character alphanumeric message, a uniform resource locator (URL) link, image data, video data, and audio data.
7. A system comprising:
a computing device configured to:
identify a call from a calling device to a mobile device;
identify a calling device number associated with the calling device and a mobile device number associated with the mobile device,
identify whether a stored calling relationship exists between the calling device number and the mobile device number; and
append one of a plurality of caller identification names (CNAM) to the call based on the determination that the relationship exists between the calling device number and the mobile device number and based on a contextual category stored in memory and previously assigned to the mobile device as a context of a previously stored order assigned to a mobile device profile;
wherein, if the stored calling relationship does not exist, retrieve a default CNAM assigned to the calling device number.
8. The system of claim 7 , wherein, if the stored calling relationship is identified as existing, then the computing device is further configured to:
retrieve a CNAM previously assigned to the mobile device number from a call content application programming interface (API).
9. The system of claim 8 , wherein the computing device is configured to:
transmit the previously assigned CNAM to the mobile device for display by the mobile device when the call connects the calling device and the mobile device.
10. The system of claim 7 , wherein the computing device is further configured to:
transmit the default CNAM to the mobile device for display by the mobile device when the call is connecting the calling device and the mobile device.
11. The system of claim 7 , wherein the CNAM comprises a one to fifteen character alphanumeric message.
12. The system of claim 7 , wherein the CNAM is an electronic CNAM (ECNAM) comprising at least one of:
a one to fifteen character alphanumeric message, a uniform resource locator (URL) link, image data, video data and audio data.
13. A non-transitory computer readable storage medium configured to store one or more instructions that when executed by a processor cause the processor to perform:
identifying a call from a calling device to a mobile device;
identifying a calling device number associated with the calling device and a mobile device number associated with the mobile device;
identifying whether a stored calling relationship exists between the calling device number and the mobile device number; and
appending, via the content delivery device, one of a plurality of caller identification names (CNAM) to the call based on the determination that the relationship exists between the calling device number and the mobile device number and based on a contextual category stored in memory and previously assigned to the mobile device as a context of a previously stored order assigned to a mobile device profile;
wherein when the stored calling relationship does not exist, retrieving a default CNAM assigned to the calling device number.
14. The non-transitory computer readable storage medium of claim 13 , wherein, if the stored calling relationship is identified as existing, then the one or more instructions further cause the processor to perform:
retrieving a CNAM previously assigned to the mobile device number from a call content application programming interface (API).
15. The non-transitory computer readable storage medium of claim 14 , wherein the one or more instructions further cause the processor to perform:
transmitting, via the content delivery device, the previously assigned CNAM to the mobile device for display by the mobile device when the call is connecting the calling device and the mobile device.
16. The non-transitory computer readable storage medium of claim 13 , wherein the one or more instructions further cause the processor to perform:
transmitting, via the content delivery device, the default CNAM to the mobile device for display by the mobile device when the call is connecting the calling device and the mobile device.
17. The non-transitory computer readable storage medium of claim 13 , wherein the CNAM comprises a one to fifteen character alphanumeric message.