IP Library Granted Patent US 11,308,949
Granted Patent B2
US 11,308,949 · App. 16/299,748 · Granted Apr 19, 2022

Voice assistant response system based on a tone, keyword, language or etiquette behavioral rule

Inventors: Lisa Seacat DeLuca (Baltimore, MD); Jeremy R. Fox (Georgetown, TX); Kelley Anders (East New Market, MD)
Assignee: International Business Machines Corporation
G10L15/22G06F9/547G06N5/025G10L15/08G10L25/63G10L2015/088G10L2015/223
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Quick Facts
Patent No.
US 11,308,949
App. No.
16/299,748
Granted
Apr 19, 2022
Kind
B2
Abstract

A method, computer system, and a computer program product for voice assistant responses is provided. The present invention may include configuring a behavioral rule. The present invention may include receiving a verbal request from a user and comparing the received verbal request to the behavioral rule. The present invention may then include determining that the received verbal request does not comply with the behavioral rule. The present invention may lastly include providing a response to the user based on determining that the received verbal request does not comply with the behavioral rule.

Claims (52)

1. A method for voice assistant responses, the method comprising:

configuring a behavioral rule;

receiving a verbal request from a user and comparing the received verbal request to the behavioral rule;

detecting a presence of a nearby user, based on a volume of speech of the nearby user, using a speech classifier based on spectral characteristics of speech, and enforcing the behavioral rule based on the detected presence and a time of day that the voice assistant is being used;

determining that the received verbal request does not comply with the behavioral rule;

and providing a response to the user based on determining that the received verbal request does not comply with the behavioral rule;

wherein the behavioral rule is selected from a group consisting of a tone rule, a keyword rule, a language rule, and an etiquette rule.

2. The method of claim 1 , wherein the response provided to the user is one of a visual response and an audible response, and is selected from a group consisting of a question, a prompt for a revised request from the user, and a gamified response.

3. The method of claim 1 , wherein an override capability activates to override the behavioral rule when an activating person's voice is heard during a specified hour.

4. The method of claim 1 , wherein configuring the behavioral rule further comprises:

receiving a set of preferences within a mobile or web application interface, based on a verbal command or question.

5. The method of claim 1 , wherein determining that the received verbal request does not comply with the behavioral rule further comprises:

analyzing the received verbal request using one or more connected application programming interfaces (APIs); and

detecting a keyword defined within the behavioral rule.

6. The method of claim 1 , further comprising:

accessing an observed behavior corpus; and

creating a new behavioral rule based on sensor data and interaction history within the observed behavior corpus.

7. A computer system for voice assistant responses, comprising:

one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage medium, and program instructions stored on at least one of the one or more tangible storage medium for execution by at least one of the one or more processors via at least one of the one or more memories, wherein the computer system is capable of performing a method comprising:

configuring a behavioral rule;

receiving a verbal request from a user and comparing the received verbal request to the behavioral rule;

detecting a presence of a nearby user, based on a volume of speech of the nearby user, using a speech classifier based on spectral characteristics of speech, and enforcing the behavioral rule based on the detected presence and a time of day that the voice assistant is being used;

determining that the received verbal request does not comply with the behavioral rule;

and providing a response to the user based on determining that the received verbal request does not comply with the behavioral rule;

wherein the behavioral rule is selected from a group consisting of a tone rule, a keyword rule, a language rule, and an etiquette rule.

8. The computer system of claim 7 , wherein the response provided to the user is one of a visual response and an audible response.

9. The computer system of claim 7 , wherein the response provided to the user is selected from a group consisting of a question, a prompt for a revised request from the user, and a gamified response.

10. The computer system of claim 7 , wherein configuring the behavioral rule further comprises:

receiving a set of preferences within a mobile or web application interface, based on a verbal command or question.

11. The computer system of claim 7 , wherein determining that the received verbal request does not comply with the behavioral rule further comprises:

analyzing the received verbal request using one or more connected application programming interfaces (APIs); and

detecting a keyword defined within the behavioral rule.

12. The computer system of claim 7 , further comprising:

accessing an observed behavior corpus; and

creating a new behavioral rule based on sensor data and interaction history within the observed behavior corpus.

13. A computer program product for voice assistant responses, comprising:

one or more computer-readable storage media and program instructions stored on at least one of the one or more tangible storage media, the program instructions executable by a processor to cause the processor to perform a method comprising:

configuring a behavioral rule;

receiving a verbal request from a user and comparing the received verbal request to the behavioral rule;

detecting a presence of a nearby user, based on a volume of speech of the nearby user, using a speech classifier based on spectral characteristics of speech, and enforcing the behavioral rule based on the detected presence and a time of day that the voice assistant is being used;

determining that the received verbal request does not comply with the behavioral rule;

and

providing a response to the user based on determining that the received verbal request does not comply with the behavioral rule;

wherein the behavioral rule is selected from a group consisting of a tone rule, a keyword rule, a language rule, and an etiquette rule.

14. The computer program product of claim 13 , wherein the response provided to the user is one of a visual response and an audible response.

15. The computer program product of claim 13 , wherein the response provided to the user is selected from a group consisting of a question, a prompt for a revised request from the user, and a gamified response.

16. The computer program product of claim 13 , wherein determining that the received verbal request does not comply with the behavioral rule further comprises:

analyzing the received verbal request using one or more connected application programming interfaces (APIs); and

detecting a keyword defined within the behavioral rule.

17. The computer program product of claim 13 , further comprising:

accessing an observed behavior corpus; and

creating a new behavioral rule based on sensor data and interaction history within the observed behavior corpus.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 12, 2019
From: DELUCA, LISA SEACAT; FOX, JEREMY R.; ANDERS, KELLEY
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 048574/0526 →
Continuity (1)
Related Publication 20200294499A1 · Sep 17, 2020
Cited By (1)
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