Electronic device and control method thereof

1. An electronic device, comprising:

a memory storing information related to a relay device;

a first communication interface comprising circuitry;

a second communication interface comprising circuitry; and

a processor configured to:

control the first communication interface to communicate with the relay device,

control, based on a signal notifying communication connection failure between an external device and the relay device being received from the external device through the second communication interface, the second communication interface to transmit a signal requesting entry into a specific communication mode to the external device, wherein the signal notifying the communication connection failure comprises at least one of identification information of the external device or information related to a cause of the communication connection failure,

transmit, based on the external device being identified as entering the communication mode, information related to the stored relay device to the external device through the specific communication mode,

identify a device comprising a display from among at least one device registered to a same service account as the electronic device, and

transmit, to the identified device, a signal notifying the communication connection failure comprising information related to a cause of the communication connection failure based on the signal notifying the communication connection failure being received from the external device.

2. The electronic device of claim 1 , further comprising:

a third communication interface,

wherein the processor is configured to control the third communication interface to communicatively connect with the external device which entered the specific communication mode.

3. The electronic device of claim 1 , wherein the processor is furthered configured to control the second communication interface to communicatively connect with the external device which entered into the specific communication mode.

4. The electronic device of claim 1 ,

wherein the memory is configured to store identification information of at least one device registered to a same service account as the electronic device, and

wherein the processor is further configured to:

identify, based on a signal notifying the communication connection failure being received, whether identification information of the external device comprised in the signal matches with the stored identification information; and

transmit, based on identification information of the external device being identified as matching with the stored identification information, a signal requesting entry into the specific communication mode to the external device.

5. The electronic device of claim 1 , wherein information related to the relay device comprises at least one of service set identifier (SSID) information, password information, or address information of the relay device.

6. The electronic device of claim 1 , further comprising:

a display,

wherein the processor is further configured to control, based on a signal notifying the communication connection failure being received, the display to display information related to a cause of the communication connection failure comprised in a signal notifying the communication connection failure.

7. The electronic device of claim 1 ,

wherein the signal notifying the communication connection failure and the signal requesting entry into the specific communication mode is broadcast through a Bluetooth Low Energy (BLE) communication method, and

wherein the communication mode is a Soft Access Point (AP) mode.

8. The electronic device of claim 1 , wherein the external device is configured to:

perform, based on an address information of the relay device comprised in the information related to the relay device matching with an address information of a previously connected relay device, communication connection with the relay device; and

identify, based on an address information of the relay device comprised in the information related to the relay device not matching with an address information of the previously connected relay device, whether or not to perform communication connection with the relay device based on a signal intensity transmitted from the relay device.

9. The electronic device of claim 1 , wherein the processor is further configured to provide, based on a signal notifying the communication connection failure being received from the external device, a message inquiring whether or not to communicatively connect between the relay device and the external device.

10. A control method of an electronic device storing information related to a relay device, the method comprising:

receiving, by a communication interface, a signal notifying communication connection failure between an external device and the relay device from the external device, wherein the communication interface comprises circuitry;

transmitting, by the communication interface, based on the signal notifying the communication connection failure being received, a signal requesting entry into a specific communication mode to the external device, wherein the signal notifying the communication connection failure comprises at least one of identification information of the external device or information related to a cause of the communication connection failure;

transmitting, by the communication interface, based on the external device being identified as entering the communication mode, information related to the stored relay device to the external device through the specified communication mode;

identifying a device comprising a display from among at least one device registered to a same service account as the electronic device; and

transmitting, to the identified device by the communication interface, a signal notifying the communication connection failure comprising information related to a cause of the communication connection failure based on the signal notifying the communication connection failure being received from the external device.

11. The method of claim 10 ,

wherein the electronic device is configured to store identification information of at least one device registered to a same service account as the electronic device, and

wherein the transmitting of the signal requesting entry into the specific communication mode comprises:

identifying, based on a signal notifying the communication connection failure being received, whether identification information of the external device comprised in the signal matches with the stored identification information, and

transmitting, based on identification information of the external device being identified as matching with the stored identification information, a signal requesting entry into the specified communication mode to the external device.

12. The method of claim 10 , wherein the information related to the relay device comprises at least one of service set identifier (SSID) information, password information, or address information of the relay device.

13. The method of claim 10 , further comprising:

displaying, based on a signal notifying the communication connection failure being received, information related to a cause of the communication connection failure comprised in a signal notifying the communication connection failure.

14. The method of claim 10 ,

wherein the signal notifying the communication connection failure and the signal requesting entry into the specific communication mode is broadcast through a Bluetooth Low Energy (BLE) communication method, and

wherein the communication mode is a Soft Access Point (AP) mode.

15. The method of claim 10 , wherein the external device is configured to:

perform, based on an address information of the relay device comprised in the information related to the relay device matching with an address information of a previously connected relay device, communication connection with the relay device, and

identify, based on an address information of the relay device comprised in the information related to the relay device not matching with an address information of the previously connected relay device, whether or not to perform communication connection with the relay device based on a signal intensity transmitted from the relay device.

16. The method of claim 10 , further comprising:

providing, based on a signal notifying the communication connection failure being received from the external device, a message inquiring whether to communicatively connect between the relay device and the external device.