IP Library › Granted Patent US 11,662,968
Granted Patent B2
US 11,662,968 · App. 17/585,568 · Granted May 30, 2023

Information processing system, information processing method, and recording medium

Inventor: Hiroyuki Matsushima (Kanagawa, JP)
Assignee: RICOH COMPANY, LTD.
G06F3/1272G06F3/1204G06F3/1267
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Quick Facts
Patent No.
US 11,662,968
App. No.
17/585,568
Granted
May 30, 2023
Kind
B2
Abstract

An information processing system includes processing circuitry. The processing circuitry is configured to: accept a job requesting print output of print data from an information terminal; determine one or more printing companies having a printing machine that can execute a job, among a plurality of printing companies, based on a state of a printing machine held by each one of the plurality of printing companies and a content of the job; and transmit information of the one or more printing companies determined, to the information terminal to display the information on the information terminal.

Claims (58)

1. An information processing system, comprising processing circuitry configured to:

accept a job requesting print output of print data from an information terminal;

determine one or more printing companies having a printing machine that can execute the job, among a plurality of printing companies, based on a state of a printing machine held by each one of the plurality of printing companies and a content of the job; and

transmit information of the one or more printing companies determined, to the information terminal to display the information on the information terminal,

wherein the one or more printing companies are companies that charge a fee to a customer associated with the information terminal for executing the job requesting the print output.

2. The information processing system according to claim 1 , wherein the processing circuitry is configured to:

confirm a printing company selected by the information terminal, among the one or more printing companies determined, as a printing company that executes the job; and

distribute the job to a print controller of the printing company confirmed.

3. The information processing system according to claim 1 , wherein the processing circuitry is configured to:

acquire statistical information from each printing machine held by each of the plurality of printing companies, the statistical information being related to operation and maintenance of each printing machine; and

determine the one or more printing companies having a printing machine that can execute the job, among the plurality of printing machines, based on the statistical information acquired.

4. The information processing system according to claim 3 ,

wherein the statistical information includes any one of an operation rate of a printing machine held by each of the plurality of printing companies, a maintenance status indicating whether maintenance has been performed on the printing machine held by each of the plurality of printing companies, and a preparation efficiency indicating a length of preparation time with respect to a printing time of a job executed on the printing machine held by each of the plurality of printing companies.

5. The information processing system according to claim 1 ,

wherein the processing circuitry is configured to determine the one or more printing companies having the printing machine that can execute the job, among the plurality of printing companies, based on characteristic information indicating characteristics of the plurality of printing companies.

6. The information processing system according to claim 1 ,

wherein the processing circuitry is configured to notify the information terminal of information indicating a progress state of the job accepted, in response to a request from the information terminal.

7. The information processing system according to claim 1 , wherein the processing circuitry is configured to accept the job from the information terminal via an application programming interface (API), and

wherein the processing circuitry is configured to transmit information of the one or more printing companies determined, to the information terminal as a response to the API.

8. The information processing system according to claim 1 , further comprising a storage device,

wherein the processing circuitry is configured to:

receive, from the information terminal, an evaluation value for a printing company having been requested to execute a job in the past;

calculate a new evaluation value based on the evaluation value received and a current evaluation value of the printing company having been requested; and

store the new evaluation value in the storage device in association with the printing company having been requested.

9. The information processing system according to claim 8 ,

wherein the processing circuitry is configured to include the evaluation value corresponding to the one or more printing companies in the information of the one or more printing companies determined and transmit the information to the information terminal.

10. An information processing method, comprising:

receiving a job requesting print output of print data from an information terminal;

determining one or more printing companies having a printing machine that can execute the job, among a plurality of printing companies, based on a state of a printing machine held by each one of the plurality of printing companies and a content of the job; and

transmitting information of the one or more printing companies determined by the determining, to the information terminal, to display the information on the information terminal,

wherein the one or more printing companies are companies that charge a fee to a customer associated with the information terminal for executing the job requesting the print output.

11. A non-transitory computer-readable storage medium having instructions stored thereon, which when executed by one or more processors, cause the one or more processors to execute:

receiving a job requesting print output of print data from an information terminal;

determining one or more printing companies having a printing machine that can execute the job, among a plurality of printing companies, based on a state of a printing machine held by each one of the plurality of printing companies and a content of the job; and

transmitting information of the one or more printing companies determined by the determining, to the information terminal, to display the information on the information terminal,

wherein the one or more printing companies are companies that charge a fee to a customer associated with the information terminal for executing the job requesting the print output.

12. The information processing system according to claim 1 , wherein:

the information of the one or more printing companies includes a name of the printing company.

13. The information processing system according to claim 1 , wherein:

the information of the one or more printing companies includes an ID of the printing company which is different from a name of the printing company.

14. The information processing system according to claim 1 , wherein:

the information of the one or more printing companies includes a name of the printing company, and an ID of the printing company which is different from the name of the printing company.

15. The information processing system according to claim 1 , wherein:

the information of the one or more printing companies includes information of at least two printing companies.

16. The method according to claim 10 , wherein:

the information of the one or more printing companies includes a name of the printing company.

17. The method according to claim 10 , wherein:

the information of the one or more printing companies includes an ID of the printing company which is different from a name of the printing company.

18. The method according to claim 10 , wherein:

the information of the one or more printing companies includes a name of the printing company, and an ID of the printing company which is different from the name of the printing company.

19. The method according to claim 10 , wherein:

the information of the one or more printing companies includes information of at least two printing companies.

20. The non-transitory computer-readable storage medium according to claim 11 , wherein:

the information of the one or more printing companies includes an ID of the printing company which is different from a name of the printing company.

21. The information processing system according to claim 1 , wherein the processing circuitry is configured to:

display the one or more printing companies for a user to select based on the information of the one or more printing companies which has been determined; and

select, by a user, one of the one or more printing companies to print the print data,

wherein the processing circuitry transmits the print data to the one of the one or more printing companies which is selected by the user.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 27, 2022
From: MATSUSHIMA, HIROYUKI
To: RICOH COMPANY, LTD.
Reel/Frame 058785/0755 →
Priority Claims (1)
JP JP2021-012260 · Jan 28, 2021 · national
Continuity (1)
Related Publication 20220236934A1 · Jul 28, 2022
Cited By (1)
US 12,386,630