Smart forms for automated configuration of solutions

1. A method comprising:

performing, by a processor, operations including:

receiving data from a form in a webpage;

validating the received data;

saving the validated data;

initiating, by a decisions workflow component, an API call through an API gateway connected to a production firewall to initiate a connection to an automation services component to process the saved data;

creating, by the automation services component using backend automation, a service ticket in a digital workflow component using the saved data;

initiating, by the automation services component using backend automation, an API call in the digital workflow component to retrieve the service ticket;

authenticating, by a python service layer, the retrieved service ticket;

determining, by the digital workflow component, based on the saved data and the service ticket, a location to send the saved data;

sending, by the digital workflow component, the saved data from the service ticket to the determined location;

invoking, by the automation services component using backend automation, an API at the determined location with the saved data from the service ticket;

using, by a terminal emulator, the saved data from the service ticket to automatically perform a manual operation that changes a component at the determined location; and

initiating, by the automation services component, an API call in the digital workflow component to close the service ticket.

2. The method of claim 1 , wherein the validated data is saved in an .xml file.

3. The method of claim 1 , wherein the API is a Representational state transfer (REST) API used for sending parameters.

4. The method of claim 1 , wherein the saved data is provided to the API using a JavaScript Object Notation (JSON) format.

5. The method of claim 1 , wherein the saved data defines an operation that a human user would use to perform the manual operation, and contains data that would otherwise be entered manually while performing the manual operation.

6. The method of claim 1 , wherein the using the saved data to perform a manual operation includes using an open source 3270 terminal emulator.

7. The method of claim 1 , wherein the receiving data from a form in a webpage includes using open source components written in Selenium Python.

8. The method of claim 1 , wherein the manual operation includes logging into an application, navigating through specific screens via one or more of a mouse click or a keystroke, and entering the saved data into an area of functionality of the application.

9. The method of claim 1 , wherein the determining the location to send the saved data includes:

acknowledging a service ticket raised by a requestor,

determining whether the service ticket is associated with user administration including one or more of adding, deleting, or reinstating a user, and

determining the determined location as a mainframe.

10. The method of claim 9 , further comprising sending a notification to the requestor that the service ticket has been processed, and closing the service ticket.

11. A system comprising:

a memory to store instructions; and

a processor to execute the stored instructions to perform operations including:

receiving data from a form in a webpage;

validating the received data;

saving the validated data;

initiating, by a decisions workflow component, an API call through an API gateway connected to a production firewall to initiate a connection to an automation services component to process the saved data;

creating, by the automation services component using backend automation, a service ticket in a digital workflow component using the saved data;

initiating, by the automation services component using backend automation, an API call in the digital workflow component to retrieve the service ticket;

authenticating, by a python service layer, the retrieved service ticket;

determining, by the digital workflow component, based on the saved data and the service ticket, a location to send the saved data;

sending, by the digital workflow component, the saved data from the service ticket to the determined location;

invoking, by the automation services component using backend automation, an API at the determined location with the saved data from the service ticket;

using, by a terminal emulator, the saved data from the service ticket to automatically perform a manual operation that changes a component at the determined location; and

initiating, by the automation services component, an API call in the digital workflow component to close the service ticket.

12. The system of claim 11 , wherein the validated data is saved in an .xml file.

13. The system of claim 11 , wherein the API is a Representational state transfer (REST) API used for sending parameters.

14. The system of claim 11 , wherein the saved data is provided to the API using a JavaScript Object Notation (JSON) format.

15. The system of claim 11 , wherein the saved data defines an operation that a human user would use to perform the manual operation, and contains data that would otherwise be entered manually while performing the manual operation.

16. The system of claim 11 , wherein the using the saved data to perform a manual operation includes using an open source 3270 terminal emulator.

17. The system of claim 11 , wherein the receiving data from a form in a webpage includes using open source components written in Selenium Python.

18. The system of claim 11 , wherein the manual operation includes logging into an application, navigating through specific screens via one or more of a mouse click or a keystroke, and entering the saved data into an area of functionality of the application.

19. The system of claim 11 , wherein the determining the location to send the saved data includes:

acknowledging a service ticket raised by a requestor,

determining whether the service ticket is associated with user administration including one or more of adding, deleting, or reinstating a user, and

determining the determined location as a mainframe.

20. A non-transitory computer-readable medium storing instructions that, when executed by a processor, perform operations including:

receiving data from a form in a webpage;

validating the received data;

saving the validated data;

initiating, by a decisions workflow component, an API call through an API gateway connected to a production firewall to initiate a connection to an automation services component to process the saved data;

creating, by the automation services component using backend automation, a service ticket in a digital workflow component using the saved data;

initiating, by the automation services component using backend automation, an API call in the digital workflow component to retrieve the service ticket;

authenticating, by a python service layer, the retrieved service ticket;

determining, by the digital workflow component, based on the saved data and the service ticket, a location to send the saved data;

sending, by the digital workflow component, the saved data from the service ticket to the determined location;

invoking, by the automation services component using backend automation, an API at the determined location with the saved data from the service ticket;

using, by a terminal emulator, the saved data from the service ticket to automatically perform a manual operation that changes a component at the determined location; and

initiating, by the automation services component, an API call in the digital workflow component to close the service ticket.