Data capture and routing system and method

1. A breathing apparatus usage data capture computer system, the system comprising:

a network interface, a memory device, and a computer system processor, the computer system processor configured to:

one or both of receive data from or transmit data to a remote user computer via a network, wherein the computer system processor is configured to receive breathing apparatus usage data in response to the memory device containing the breathing apparatus usage data being connected to the remote user computer, wherein the memory device is configured to be electrically connected to a memory port of a breathing apparatus so as to retrieve the breathing apparatus usage data, the breathing apparatus further comprising a flow generator, one or more sensors, and a controller, and

one or both of control or connect to communication hardware so as to send an electronic reminder message, the electronic reminder message configured to remind a user of the breathing apparatus to connect the memory device to the remote user computer.

2. The breathing apparatus usage data capture computer system according to claim 1 wherein one or both of controlling or connecting to communication hardware so as to send the electronic reminder message further comprises:

determining time lapsed since a last time the memory device was connected to the remote user computer; and

generating the electronic reminder message in response to the time lapsed exceeding a threshold.

3. The breathing apparatus usage data capture computer system according to claim 1 wherein the computer system processor is configured to send the reminder message at 7, 14, 30, 60, or 90 days after a user account for the user is set up in the system.

4. The breathing apparatus usage data capture computer system according to claim 3 wherein the computer system processor is further configured to send the reminder message at one or both of 180 days or one year after the user account is set up in the system.

5. The breathing apparatus usage data capture computer system according to claim 1 wherein the computer system processor is further configured to determine whether the user is complying with a treatment regime based on the breathing apparatus usage data received from the remote user computer.

6. The breathing apparatus usage data capture computer system according to claim 5 wherein the computer system processor is further configured to generate an electronic compliance message in response to determining that the user is not complying with the treatment regime.

7. The breathing apparatus usage data capture computer system according to claim 6 wherein the compliance message is configured to assist the user to reach compliance with the treatment regime.

8. The breathing apparatus usage data capture computer system according to claim 1 wherein the remote user computer is configured to execute an application stored on the memory device to retrieve the breathing apparatus usage dat.

9. A breathing apparatus usage data capture computer system according to claim 1 further comprising a webserver, wherein the remote user computer is configured to download an application from the webserver and execute the application to retrieve the breathing apparatus usage data further upon the user accessing a website provided by the webserver.

10. The breathing apparatus usage data capture computer system according to claim 1 wherein the memory device is a portable device.

11. The breathing apparatus usage data capture computer system according to claim 1 wherein the memory device is a USB memory device.

12. The breathing apparatus usage data capture computer system according to claim 1 wherein the reminder message is communicated by way of:

an automated telephone call or a recorded message;

a facsimile message;

an email or instant messaging;

a text message;

a message on a web interface of a web server in response to the user accessing the web interface; or

a message communicated to the breathing apparatus and displayed on a user interface on the breathing apparatus.

13. The breathing apparatus usage data capture computer system according to claim 1 wherein the communication hardware comprises:

a telephone;

a mobile communication device;

a computing device; or

a communications network.

14. The breathing apparatus usage data capture computer system according to claim 1 wherein the computer system processor is further configured to communicate with a computing system of a service provider of the breathing apparatus to deliver the reminder message.

15. The breathing apparatus usage data capture computer system according to claim 1 wherein the reminder message comprises a default message to ask the user to upload his or her breathing apparatus usage data.

16. The breathing apparatus usage data capture computer system according to claim 15 wherein the default message further comprises instructions on how to upload the breathing apparatus usage data.

17. The breathing apparatus usage data capture computer system according to claim 15 wherein the computer system processor is further configured to allow the default message to be overridden by a different electronic message received via a web interface, the different message provided by a service provider of the breathing apparatus.

18. The breathing apparatus usage data capture computer system according to claim 1 wherein the computer system processor is further configured to calibrate sending of the reminder message based on the user's time zone.

19. The breathing apparatus usage data capture computer system according to claim 1 wherein the computer system processor is further configured to generate a follow-up electronic reminder message in response to no connection of the memory device to the remote user computer within a predetermined number of days of sending of the reminder message.