IP Library Granted Patent US 11,989,521
Granted Patent B2
US 11,989,521 · App. 17/582,701 · Granted May 21, 2024

Natural language processing with non-ontological hierarchy models

Inventor: Timothy James Hewitt (Spokane Valley, WA)
Assignee: Verint Americas Inc.
G06F40/30G06F17/18
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Quick Facts
Patent No.
US 11,989,521
App. No.
17/582,701
Granted
May 21, 2024
Kind
B2
Abstract

A non-ontological hierarchy for language models is based on established psycholinguistic and neuro-linguistic evidences. By using non-ontological hierarchies, a more natural understanding of user's inputs and intents improve toward a better potential for producing intelligent responses in a conversational situation.

Claims (17)

1. A computerized system for conducting human-machine conversations, comprising:

a computer comprising a processor connected to memory storing computer-implemented language processing software comprising:

a network of associations comprising base words and related words, wherein the network of associations comprises respective data structures that associate the base words and the related words according to domains of words, wherein the respective data structures store parent-child relationship definitions, functions-like relationship definitions, and statistical measures of relationships between the base words and the related words;

a user interface connected to the computer and configured to receive natural language inputs and to provide responses from the computer using the language processing software, wherein the language processing software implements a method comprising the steps of:

identifying at least one base word in a respective natural language input;

identifying at least one of the related words in the network as at least one target word relative to the base word from the natural language input;

using the parent-child relationship definitions in the network of associations, identifying relationship structures between the at least one target word and the at least one base term;

identifying respective functions-like phrases associated with the at least one base term in the natural language input and comparing the respective functions-like phrases with the functions-like relationship definitions in the network of associations;

using the parent-child relationship definitions and the functions-like relationship definitions to calculate the statistical measures of relationships between the at least one base term and respective target words in the network of associations;

weighting the statistical measures of relationships;

identifying a probability that a respective domain of words exhibits shared features between the base word and the respective target words to an extent that the base word is a prototype within the domain of words; and

computing a response with terms from the respective domain of words.

2. The computerized system of claim 1 , further comprising a step of calculating a similarity vector between base words in the natural language input, the functions-like phrases and target words in the respective domain of words.

3. The computerized system of claim 2 , wherein the functions-like phrases identify the base term relative to at least one of an action term from the natural language input, an object of the action term, a subject term from the natural language input, or the subject term performing the action term.

4. The computerized system of claim 2 , further comprising narrowing down at least one previously defined language domain by identifying common terms in the respective natural language input and the respective domain of words.

5. The computerized system of claim 1 , further comprising parsing the natural language inputs and extracting respective base words and/or clauses.

6. The computerized system of claim 1 , wherein the network of associations is a multi-dimensional model.

Assignments (2)
SECURITY INTEREST Recorded Dec 23, 2025
From: VERINT AMERICAS INC.
To: ALTER DOMUS (US) LLC, AS COLLATERAL AGENT
Reel/Frame 074034/0292 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 16, 2022
From: HEWITT, TIMOTHY JAMES
To: VERINT AMERICAS INC.
Reel/Frame 059922/0314 →
Continuity (3)
Continuation 16657550 · Oct 18, 2019
Provisional Application 62747845 · Oct 19, 2018
Related Publication 20220253606A1 · Aug 11, 2022